Steve Machann
Steve Machann at Westside Lexus

Steve Machann | Page 15

Sales Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
234 Reviews

42 years of assisting clients find the right vehicle for their needs. Relationships are more important than a vehicle on the lot. Blessed to be a reflection of wonderful clients some of which go back 4 generations.

4.9

234 Reviews

Write a Review

Dealership Experience

20 yrs, 1 mo

Industry Experience

42 yrs, 11 mos

234 Reviews of Steve Machann

July 09, 2021

Dealership Rating
Employee Rating

As always there a 1st class dealership especially dealing with Steve Machann making it an excellent experience compared to our earlier pathetic experience at The Lincoln dealership More

by VOVO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau , Andrew Tran

Jul 09, 2021

Westside Lexus responded

We are happy to hear that you had such a successful time working with Steve and the team! Thank you from all of us at Westside Lexus and safe travels ahead!

July 06, 2021

Dealership Rating
Employee Rating

Steve Machann does what he does..deliver! This is our 15th year of coming to Steve for my wife’s car, always shows many options and many products for us to be able to make an informed decision! More

by WEBB.BISHOP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2021

Westside Lexus responded

Thank you for taking the time to share! We are very proud of our team, and it means a lot to hear that you are so confident in Steve to get the job done. Drive safely, and we will be sure to let him know how much you appreciate his help! - The Westside Lexus team

July 03, 2021

Dealership Rating
Employee Rating

Great experience. Enjoyed working with Steve throughout the sales process. More

by larryk0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2021

Westside Lexus responded

We appreciate the stellar feedback, Larry, and we'll be sure to pass your compliments along to Steve for his great work! Thank you for choosing Westside Lexus, and safe travels!

June 25, 2021

Dealership Rating
Employee Rating

Steve, my salesperson, was personable and knowledgeable. He really cares about his guests. More

by KENUSL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau

Jun 25, 2021

Westside Lexus responded

Thank you for taking the time to share your kind words about Steve! We appreciate your business and we hope to work with you again at Westside Lexus. Drive safely!

June 24, 2021

Dealership Rating

Extremely pleased with selection choices for 2021 RX350s since new 2022 models will soon be on the showroom floor. My sales rep (Gonzo) was very helpful, knowledgeable and pleasant. More

by paulette5
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gonzo Jimenez

Jun 25, 2021

Westside Lexus responded

Thank you for taking the time to leave Westside Lexus your review! Providing an informative and helpful car-buying experience is our goal, and we will be sure to pass along your kudos to Gonzo. We hope you enjoy your new 2021 Lexus RX 350! Have a great day!

June 01, 2021

Dealership Rating
Employee Rating

I was very impressed with the assistance and attention to detail that Gary Cohen and Mary Margaret McGowan exhibited in ordering the car which I wished to replace my Lexus. They were so considerate and thou More

by Jan S . Greenspan
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Gary Cohen, Mary Margaret McGowan , Hai Do

Jun 02, 2021

Westside Lexus responded

Jan - Thank you for taking time to share this fantastic feedback about Mary, Gary, and our Westside Lexus team. We are so happy to hear that you had a fantastic car-buying experience and really appreciate you trusting us with this purchase. Safe travels in your new vehicle!

May 19, 2021

Dealership Rating
Employee Rating

It has been my pleasure to work with Steve Machan for over two decades. He is extremely knowledgeable, helpful and trustworthy. I appreciate the commitment to excellence exemplified by him and Westside More

by RICHARD.BROWN50
Recommend Dealer
Yes
May 19, 2021

Westside Lexus responded

Richard - We can't thank you enough! It's been a privilege working with you for over 20 years now and we're proud to have earned your loyal business. We will be sure to share your kind words with Steve and the rest of the team and, as always, we're excited to see you back with us at Westside Lexus next time!

May 18, 2021

Dealership Rating
Employee Rating

We have purchased & leased many Lexus vehicles over the years. We keep coming back to Steve Machann due to his excellent service. The dealership is very nice. Everyone there is always very professional & More

by bebberdee
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Ruata

May 18, 2021

Westside Lexus responded

Thank you for your confidence in Steve and Westside Lexus! We are grateful for your continued business and we hope you are loving your new car. Have a wonderful day!

May 06, 2021

Dealership Rating
Employee Rating

I had the absolute best experience with Westside Lexus! Every single person was kind, knowledgeable, and never put any pressure on anyone! I would definitely recommend them to a friend. More

by brookewilby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 06, 2021

Westside Lexus responded

Thank you for the great review, Brooke! We appreciate your support and are happy to hear that you had such a successful experience working with the Westside Lexus team. Drive safely, and we hope to see you again down the road!

May 01, 2021

Dealership Rating
Employee Rating

Excellent service from Mr. Machan and Alex for teaching the technology . I am returning customer and will continue using the service as well as referring More

by soudabeh k panah
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nam Pham, Alex Gifford

May 03, 2021

Westside Lexus responded

Thank you so much for your repeat business! We are very happy to hear that Mr. Machan and Alex explained the features of your new vehicle so that you can be confident out on the road, and we truly appreciate you sharing this feedback. See you next time at Westside Lexus!

May 03, 2021

soudabeh k panah responded

Excellent customer service and friendly staff. I will definitely refer my friends to Westside Lexus .

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