Steve Machann
Steve Machann at Westside Lexus

Steve Machann | Page 7

Sales Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
233 Reviews
4.9

233 Reviews

Write a Review

Dealership Experience

19 yrs, 11 mos

Industry Experience

42 yrs, 9 mos

233 Reviews of Steve Machann

April 28, 2024

Dealership Rating
Employee Rating

Steve always exceeds expectations. Entire staff is friendly and helpful. Thanks to all who help! More

by rwh616
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2024

Westside Lexus responded

We are so happy that our Westside Lexus team delivered an excellent experience. Thank you for sharing your experience with Steve, we'll be sure to pass them along!

April 23, 2024

Dealership Rating
Employee Rating

Steve Machann took us under his wing and immediately made us feel at home. Great customer service, very knowledgeable and good communication without feeling pressured. The purchase was seamless between all More

by ROBYN5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 24, 2024

Westside Lexus responded

Robyn, we're delighted to know that Steve and Davis made your experience at Westside Lexus a comfortable one. We always aim for seamless transactions across all departments. Thanks for the review!

April 07, 2024

Dealership Rating
Employee Rating

Steve Machann is absolutely fantastic! He did an outstanding job in making the deal happen quickly and smoothly! More

by nick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2024

Westside Lexus responded

We're delighted to know that Steve was able to provide you with a quick and smooth deal at Westside Lexus. Thanks for the fantastic review!

February 04, 2024

Dealership Rating
Employee Rating

Always knowledgeable and helpful. The overview about the new car is so useful and helps to make everything easy More

by bbeathard1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2024

Westside Lexus responded

Thanks for the review! We're glad to know you found our overview helpful at Westside Lexus. Enjoy your new car!

February 01, 2024

Dealership Rating
Employee Rating

Once group of people! Efficient helpful and kind. Love my new TX and all that explained everything to me! I’ve been a customer for many many years! More

by lucyndaherrin
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 02, 2024

Westside Lexus responded

Lucynda, we're so glad to know you've had consistently positive experiences with us at Westside Lexus. Enjoy your new TX and thank you for being a loyal customer!

January 31, 2024

Dealership Rating
Employee Rating

I worked with Steve Machann, Laura Brown, and finance. They all handled my affairs admirably. More

by donanian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laura Brown, Sterling Sine

Jan 31, 2024

Westside Lexus responded

Donanian, we are delighted to hear Steve, Laura, and our finance team were able to assist you with your purchase! Thank you for choosing Westside Lexus, we wish you many safe and happy miles in the new ride.

January 26, 2024

Dealership Rating
Employee Rating

Beautiful facility with great service from most of the staff. Good variety of vehicles to pick from. More

by wjw6591
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 26, 2024

Westside Lexus responded

Thank you for leaving Westside Lexus a five-star review! We are happy to hear our inventory had some options you felt confident in. If there is anything else we can assist you with, please reach out!

January 16, 2024

Dealership Rating
Employee Rating

Very professional, clean and welcoming! Would highly recommend to friends and family. Great overall experience. More

by jrwolfe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2024

Westside Lexus responded

We're delighted to know you had a great experience at Westside Lexus and found our team professional. We appreciate your recommendation!

January 16, 2024

Dealership Rating
Employee Rating

I come to this dealership because of the good service. I do not like the dealership by my house on 59 and drive all the way over to I-10! Steve is terrific! More

by CHERYLARYAN
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brooke Malia

Jan 17, 2024

Westside Lexus responded

We're so glad to know that you appreciate the service at Westside Lexus and find it worth the drive! We'll be sure to pass your compliments on to Steve. Thanks for choosing us, we look forward to seeing you next time!

January 10, 2024

Dealership Rating
Employee Rating

Steve was awesome as usual. It is always a pleasure doing business with him. He sold me my first Lexus 20+ years ago and he is one of the reasons why I keep buying Lexus. I am More

by d2kanell
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau

Jan 11, 2024

Westside Lexus responded

It's great to know that Steve consistently provided awesome service during your visits to Westside Lexus. We're sorry for any inconvenience you experienced with other members of our team, however, and invite you to reach out if there's anything specific you would like to share. Thanks for sticking with us over the years - drive safely!

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