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Steve Machann
Steve Machann at Westside Lexus

Steve Machann | Page 7

Sales Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
236 Reviews

42 years of assisting clients find the right vehicle for their needs. Relationships are more important than a vehicle on the lot. Blessed to be a reflection of wonderful clients some of which go back 4 generations.

4.9

236 Reviews

Write a Review

Dealership Experience

20 yrs, 2 mos

Industry Experience

43 yrs

236 Reviews of Steve Machann

June 27, 2024

Dealership Rating
Employee Rating

good experience except for the surveys and please stop sending these surveys or I might change my mind More

by jabonojr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez

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Jun 27, 2024

Westside Lexus responded

Thanks for sharing your feedback! We're glad you had a good experience with Westside Lexus. We'll make sure to address the survey issue promptly.

May 26, 2024

Dealership Rating
Employee Rating

We have dealt with Westside Lexus for 13 years and they never disappoint. Steve has treated us like family and I completely trust him. I won’t deal with any other Lexus dealerships except Westside Lexus. More

by Ron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Nemoto, Dominic Thornton , Jesse Flores

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May 28, 2024

Westside Lexus responded

Ron, thank you for your loyalty and trust in Westside Lexus over the years! We're delighted to hear that Steve has consistently provided exceptional service. We look forward to continuing our relationship with you!

April 30, 2024

Dealership Rating
Employee Rating

Steve was great to deal with. He was very easy to talk to made a good deal and we both was satisfied. More

by JACOBCHACKO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau

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Apr 30, 2024

Westside Lexus responded

Jacob, it's great to know that Steve was able to help you secure a good deal at Westside Lexus. We appreciate your positive feedback and look forward to assisting you in the future!

April 28, 2024

Dealership Rating
Employee Rating

Steve always exceeds expectations. Entire staff is friendly and helpful. Thanks to all who help! More

by rwh616
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 29, 2024

Westside Lexus responded

We are so happy that our Westside Lexus team delivered an excellent experience. Thank you for sharing your experience with Steve, we'll be sure to pass them along!

April 23, 2024

Dealership Rating
Employee Rating

Steve Machann took us under his wing and immediately made us feel at home. Great customer service, very knowledgeable and good communication without feeling pressured. The purchase was seamless between all More

by ROBYN5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Apr 24, 2024

Westside Lexus responded

Robyn, we're delighted to know that Steve and Davis made your experience at Westside Lexus a comfortable one. We always aim for seamless transactions across all departments. Thanks for the review!

April 07, 2024

Dealership Rating
Employee Rating

Steve Machann is absolutely fantastic! He did an outstanding job in making the deal happen quickly and smoothly! More

by nick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 08, 2024

Westside Lexus responded

We're delighted to know that Steve was able to provide you with a quick and smooth deal at Westside Lexus. Thanks for the fantastic review!

February 04, 2024

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Employee Rating

Always knowledgeable and helpful. The overview about the new car is so useful and helps to make everything easy More

by bbeathard1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 05, 2024

Westside Lexus responded

Thanks for the review! We're glad to know you found our overview helpful at Westside Lexus. Enjoy your new car!

February 01, 2024

Dealership Rating
Employee Rating

Once group of people! Efficient helpful and kind. Love my new TX and all that explained everything to me! I’ve been a customer for many many years! More

by lucyndaherrin
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 02, 2024

Westside Lexus responded

Lucynda, we're so glad to know you've had consistently positive experiences with us at Westside Lexus. Enjoy your new TX and thank you for being a loyal customer!

January 31, 2024

Dealership Rating
Employee Rating

I worked with Steve Machann, Laura Brown, and finance. They all handled my affairs admirably. More

by donanian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sterling Sine , Laura Brown

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Jan 31, 2024

Westside Lexus responded

Donanian, we are delighted to hear Steve, Laura, and our finance team were able to assist you with your purchase! Thank you for choosing Westside Lexus, we wish you many safe and happy miles in the new ride.

January 26, 2024

Dealership Rating
Employee Rating

Beautiful facility with great service from most of the staff. Good variety of vehicles to pick from. More

by wjw6591
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, Merrell Middleton, Rick Tatum

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Jan 26, 2024

Westside Lexus responded

Thank you for leaving Westside Lexus a five-star review! We are happy to hear our inventory had some options you felt confident in. If there is anything else we can assist you with, please reach out!

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