Steve Machann
Steve Machann at Westside Lexus

Steve Machann | Page 6

Sales Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
234 Reviews

42 years of assisting clients find the right vehicle for their needs. Relationships are more important than a vehicle on the lot. Blessed to be a reflection of wonderful clients some of which go back 4 generations.

4.9

234 Reviews

Write a Review

Dealership Experience

20 yrs, 1 mo

Industry Experience

42 yrs, 11 mos

234 Reviews of Steve Machann

January 01, 2025

Dealership Rating
Employee Rating

Communicates well, responsive. Service always timely. All personnel very professional and friendly. Use of loaner cars very helpful. More

by BREWERJM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton

Jan 02, 2025

Westside Lexus responded

Thank you for highlighting the professionalism and efficiency of our team at Westside Lexus. We're glad to hear that our communication and loaner car service have been helpful during your visits!

December 27, 2024

Dealership Rating
Employee Rating

Steve is the absolute best. He is professional, knowledgeable, and kind. He knows me so well and always puts me in the best vehicles. I know I can trust his advice. More

by gainersm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2024

Westside Lexus responded

We're delighted to hear that Steve has consistently provided you with exceptional service at Westside Lexus. It's wonderful knowing he can be trusted to guide you into the perfect vehicle. Thank you for sharing your experience!

December 07, 2024

Dealership Rating
Employee Rating

Outstanding service and ease of purchasing our vehicle at end of lease. Steve and Davis were a please to works with. More

by trish.doherty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton , Davis Champion

Dec 09, 2024

Westside Lexus responded

Trish, we're delighted to hear that Steve and Davis made your end-of-lease experience smooth at Westside Lexus. Thank you for the kind words!

November 08, 2024

Dealership Rating
Employee Rating

We have purchased 9 cars from Westside and have always had a good experience and this purchase was no exception More

by RSTILL
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Westside Lexus responded

Thank you for your continued trust in Westside Lexus! We're delighted to hear that each of your nine purchases has been a positive experience. Enjoy the latest addition to your collection!

October 16, 2024

Dealership Rating
Employee Rating

Everyone is friendly and helpful. Dealship is always very clean. I like the area where you can get drinks and wait for your car. More

by SSS91159
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andrew Nagler

Oct 17, 2024

Westside Lexus responded

We're delighted to hear you enjoyed the friendly service and clean environment at Westside Lexus. It's great that our refreshment area added to your positive experience while waiting for your car! Thank you for sharing this feedback with us.

September 11, 2024

Dealership Rating
Employee Rating

We highly recommend Steve Machann, he knows what is what when it comes to Lexus. He's a straightforward Sales Manager, one we will return to when we need another Lexus. We love his honesty. More

by gs_kachno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau

Sep 12, 2024

Westside Lexus responded

Thank you for recommending Steve and sharing your positive experience with us at Westside Lexus! We're glad to hear his honesty and expertise made a great impression. Enjoy your new Lexus, and we look forward to seeing you again in the future!

August 14, 2024

Dealership Rating
Employee Rating

First class dealership. Steve Machann is the best! A pleasure to work with before, during and after the sale. More

by curtis.weeks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2024

Westside Lexus responded

Thank you for the fantastic review! We're delighted to hear that Steve Machann provided top-notch service at Westside Lexus. Enjoy your new vehicle, and we look forward to serving you again in the future!

July 21, 2024

Dealership Rating
Employee Rating

I had a wonderful experience at Westside Lexus. Everyone is very professional and courteous. So thankful! More

by SDVILLARREAL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anil Sharma, Brooke Malia

Jul 22, 2024

Westside Lexus responded

We're delighted to hear you had a wonderful experience with our professional and courteous team at Westside Lexus. Thank you for sharing your feedback!

June 27, 2024

Dealership Rating
Employee Rating

good experience except for the surveys and please stop sending these surveys or I might change my mind More

by jabonojr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez

Jun 27, 2024

Westside Lexus responded

Thanks for sharing your feedback! We're glad you had a good experience with Westside Lexus. We'll make sure to address the survey issue promptly.

May 26, 2024

Dealership Rating
Employee Rating

We have dealt with Westside Lexus for 13 years and they never disappoint. Steve has treated us like family and I completely trust him. I won’t deal with any other Lexus dealerships except Westside Lexus. More

by Ron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Nemoto, Dominic Thornton , Jesse Flores

May 28, 2024

Westside Lexus responded

Ron, thank you for your loyalty and trust in Westside Lexus over the years! We're delighted to hear that Steve has consistently provided exceptional service. We look forward to continuing our relationship with you!

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