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Steve Moline

Overview Reviews (100) Inventory (147)

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Steve Moline

Steve Moline | Page 4

Executive Sales Manager

Austin Ford Chrysler

2701 W Oakland Ave
Austin, MN 55912

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4.6

100 Reviews

Overview Reviews (100) Inventory (147)

4.6

100 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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100 Reviews of Steve Moline

October 30, 2024

Dealership Rating

Employee Rating

I feel like this is the worst dealer in Minnesota I was lie to, Misinformed, they never call me back or try to fix things. I wouldn’t recommend this dealer to anyone. lie to, Misinformed, they never call me back or try to fix things. I wouldn’t recommend this dealer to anyone. More

by marcos_1282

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Timothy Mossow

Nov 02, 2024 -

Austin Ford Chrysler responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Nov 22, 2024 -

marcos_1282 responded

You have all my information. I emailed, text, called Tim and he never got back to me. I even have the dash can video of the last time we spoke. On the phone, telling me that he’s going to talk to the owner and make things right. It’s been a month. Nothing!!

October 17, 2024

Dealership Rating

Employee Rating

Lindsey is a rockstar. Willing to take time to learn more about the person she is helping to find the right vehicle to fit their needs. Fantastic customer service and willi Willing to take time to learn more about the person she is helping to find the right vehicle to fit their needs. Fantastic customer service and willing to work with flexible schedules, she is always readily available for questions/ assistance. Best experience I've had with any sales team from any other dealership. Keeping the small town comfort with the big city inventory and skills. More

by Dan

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Randi Sherwood , Lindsey Chapek

Oct 18, 2024 -

Austin Ford Chrysler responded

Thank you, Dan, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Lindsey here at Austin Ford Chrysler.

October 04, 2024

Dealership Rating

Employee Rating

Great customer service. They spent the time making sure all my questions were answered. before I left the lot. They spent the time making sure all my questions were answered. before I left the lot. More

by mack55_23

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Randi Sherwood , Lindsey Chapek

Oct 05, 2024 -

Austin Ford Chrysler responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 27, 2024

Dealership Rating

Employee Rating

Didnt get the recall done. Had the Jeep 5 hours and did an oil change. Have to schedule another appointment for the recall. Had the Jeep 5 hours and did an oil change. Have to schedule another appointment for the recall. More

by gatorklug54

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Randi Sherwood, Jonathan Nissly , Lindsey Chapek, Troy Reese, Brad Hilton. I didnt work with any of these people that I know of.

Sep 28, 2024 -

Austin Ford Chrysler responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 27, 2024

Dealership Rating

Employee Rating

They are very friendly very fast you get in and out of there in a big hurry and they explain everything very good there in a big hurry and they explain everything very good More

by mfasbender

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Randi Sherwood, Jonathan Nissly , Lindsey Chapek, Troy Reese

Sep 27, 2024 -

Austin Ford Chrysler responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Austin Ford Chrysler, we look forward to having you as a valued customer for many years to come!

September 26, 2024

Dealership Rating

Employee Rating

I came in with my truck and they fixed it right away they were awesome were awesome More

by floozie41

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: I don’t know there names they were mechanics

Sep 26, 2024 -

Austin Ford Chrysler responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 19, 2024

Dealership Rating

Employee Rating

They did what they said they would do and Lindsey was very pleasant to work with very pleasant to work with More

by bawd50

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lindsey Chapek, Troy Reese

Sep 19, 2024 -

Austin Ford Chrysler responded

Thank you so much for choosing Austin Ford Chrysler! Please let us know if we can be of any more assistance.

September 17, 2024

Dealership Rating

Employee Rating

Very pleased with my purchase. Staff was very easy to work with and did a great job communicating. Staff was very easy to work with and did a great job communicating. More

by dillon_denisen

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lindsey Chapek, Troy Reese

Sep 17, 2024 -

Austin Ford Chrysler responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future.

September 12, 2024

Dealership Rating

Employee Rating

Very pleased that I get my vehicle picked up and brought back when finished. Great service and reasonably priced. back when finished. Great service and reasonably priced. More

by emeraldhopes

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Nissly , Lindsey Chapek, Troy Reese, Michelle in Service

Sep 13, 2024 -

Austin Ford Chrysler responded

Thanks for sharing your thoughts about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

September 11, 2024

Dealership Rating

Employee Rating

Quick service,nice folks,would recommend to others. Kept me informed,in and out service Kept me informed,in and out service More

by wrang5859

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Randi Sherwood, Jonathan Nissly , Lindsey Chapek, Troy Reese

Sep 12, 2024 -

Austin Ford Chrysler responded

Thanks for sharing your thoughts about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

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