Jonathan Nissly

The staff is very capable and very friendly. I feel blessed to have such a great team that I can trust. Gratefully, Millie Masse I feel blessed to have such a great team that I can trust. Gratefully, Millie Masse More

by prmasse Verified Customer Verified Customer

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They were great to work with and finalized the deal quickly. AJ and Chris helped me secure the vehicle I sought and were extremely helpful. They even delivered my vehicle to my home. Dwayne drove the v quickly. AJ and Chris helped me secure the vehicle I sought and were extremely helpful. They even delivered my vehicle to my home. Dwayne drove the vehicle to my house and we completed the paperwork quickly. More

by pete1013 Verified Customer Verified Customer

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First, I have no problem with the front of the house because this dealership has always treated my family fairly and well. However, I find it interesting that I filed a review, and because it was not because this dealership has always treated my family fairly and well. However, I find it interesting that I filed a review, and because it was not stellar regarding the back of the house (an element in the service department), it was determined that something was wrong with the review. There was nothing wrong with what I said or how I said it. I was not happy with the service and felt that Kristin jumped the gun by allowing the service department to start repairs that I had not authorized. I came in for an oil change that should have cost less than a hundred. Did want back up lights checked and changed, but that was all I authorized. The bill that was supposed to cost maybe 150 - 200 at the most, ended up nearly 500 dollars, and the initial cost was over 600. My question is, what happens if I did not have the money for repairs that I did not authorize...and even though I did have the money at the time, I am still not happy with the charges that were incurred that I did not authorize. Unless there is a factory recall where I have to take my vehicles to the service department--and with Ford's factory recalls, that might take years in the making--I will not be servicing my vehicles here again. If there is an issue with this review because it was not five star, then please, stop asking people to give reviews if you don't want them to express an honest opinion. More

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They were very responsive to my calls and texts When we arrived after a 2 1/2 hour drive they had the vehicle washed and ready for us to try out. The process time to purchase was the fastest we have eve arrived after a 2 1/2 hour drive they had the vehicle washed and ready for us to try out. The process time to purchase was the fastest we have ever been through Thanks AJ. For all your help and the rest of the team members. Your office girl is very sweet and offered us water and snacks right away More

by jaydadan Verified Customer Verified Customer

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Purchased a 2021 chrysler pacifica at the beginning of October 2025, once I had vehicle home for a couple of weeks, wanted the steering wheel heater and found it inoperable. After checking fuse which was October 2025, once I had vehicle home for a couple of weeks, wanted the steering wheel heater and found it inoperable. After checking fuse which was good i had a diagnostic report run and came to find the van had 9 faults one being the steering wheel heater. I contacted the dealership to ask them why these codes were present on a certified used van they had sold me. The service rep informed me that they had no record of a diagnostic being run prior to selling the car. Then I contacted the sales manager who basically told me that the codes must have happened in the three weeks that i had owned it and it was my problem even though they had no hard evidence that the car was code free when they sold it! So bottom line now i have to take it to a dealer near me (the dealer i bought it from is 3 hours away) and spend a $100 for the deductible and out the use of the car while they fix the issues that should have been taken care of by Austin chrysler motors in Austin Minnesota. They sell cars but DON'T stand behind them!!! More

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They were very helpful and friendly also They made buying a car was easy and nice a car was easy and nice More

by rick001 Verified Customer Verified Customer

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Fantastic team, got us into a great vehicle at a great price quickly and easily. price quickly and easily. More

by Zac Smith Verified Customer Verified Customer

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Jonathan, Steve, Chris, and Dustin are awesome! Go buy your next new or used vehicle from them! Go buy your next new or used vehicle from them! More

by blankersde Verified Customer Verified Customer

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We purchased an in stock vehicle we saw online, called Richard and set up an appt, the vehicle was ready to go when we got there, the deal was as we had agreed, ppwk was mostly done so all in all a smooth Richard and set up an appt, the vehicle was ready to go when we got there, the deal was as we had agreed, ppwk was mostly done so all in all a smooth transaction. Thanks Richard! More

by cis Verified Customer Verified Customer

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Horrible customer service. Have had the same problem with my car since I got it, and they could not figure out what was wrong with it till AFTER my warranty expired and refused Have had the same problem with my car since I got it, and they could not figure out what was wrong with it till AFTER my warranty expired and refused to help with warranty coverage. Ford is all around a BAD COMPANY! More

by NO23 Verified Customer Verified Customer

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