1,495 Reviews
Write a Review1495 Reviews of Steve Mutchler
February 22, 2020
Good customer service and very quickThey explained Good customer service and very quick They explained everything and followed up, made sure that it was done in a timely manner. The service dept is cl Good customer service and very quick They explained everything and followed up, made sure that it was done in a timely manner. The service dept is clean More
Other Employees Tagged: Anwar Guirguis, Ihab A , Christina Barrett, Steve Gallo
February 22, 2020
We needed to bring our new car in for a recall. Steve We needed to bring our new car in for a recall. Steve is an asset to the Honda team with his prompt courteous friendly service We needed to bring our new car in for a recall. Steve is an asset to the Honda team with his prompt courteous friendly service More
February 22, 2020
Had an appointment but arrived much earlier. They took me right in. Great service always. Never try to sell me what’s not necessary! worth the trip from Staten Island. right in. Great service always. Never try to sell me what’s not necessary! worth the trip from Staten Island. More
February 20, 2020
I came in for a recall notice and was also given a diagnostic screening for a warning light on the dash. I agreed to pay for the screening, but subsequently found out that the problem was under warra diagnostic screening for a warning light on the dash. I agreed to pay for the screening, but subsequently found out that the problem was under warranty and didn't have to pay at all. Very pleasantly surprised. More
February 19, 2020
Service was very professional from start to finish. All of my concerns were met and I couldn’t be happier with the outcome. Thank you for the care that was put into my vehicle. of my concerns were met and I couldn’t be happier with the outcome. Thank you for the care that was put into my vehicle. More
Other Employees Tagged: Sam Fowler
February 19, 2020
Steve welcomed warmly and completed the paperwork by explaining it completely. The services are good. I will definitely recommend Steve in future for all service needs explaining it completely. The services are good. I will definitely recommend Steve in future for all service needs More
February 19, 2020
Steve was horrible to deal with. He is completely arrogant and exhausting to speak with. He asks questions and then cuts you off when you answer them. Poor communication skills. When it comes to c arrogant and exhausting to speak with. He asks questions and then cuts you off when you answer them. Poor communication skills. When it comes to customer service quiet frankly he is NOT your guy. I’ve been a customer here for many years and even purchased my 2009 vehicle here. I could remember a time dealing with him years ago about my oil change and work needing to be done, he was very pushy and arrogant then and still is now! Thanks for your service but I will not be returning. More
Other Employees Tagged: Robert Ramirez
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