Steve Mutchler
Steve Mutchler at Honda of Freehold

Steve Mutchler | Page 147

Service Consultant

Honda of Freehold

4244 U.S. 9
Freehold, NJ 07728

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4.7
1,494 Reviews
4.7

1,494 Reviews

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1494 Reviews of Steve Mutchler

February 17, 2020

Dealership Rating
Employee Rating

oil change quick and efficient. awesome waiting area. i dont' want to say anymore. brevity is the soul of wit so saying more is just a bunch of fluff. More

by MOE22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rajinder Kang

February 16, 2020

Dealership Rating
Employee Rating

My car was disabled for more than six weeks and is stilll not running well. Yo our dealership has no clout to get needed parts. I will never own a Honda again. Never. More

by barbara20
Recommend Dealer
No

Other Employees Tagged: Randee Schneider , Sam Fowler, Sal Hernandez, Jay Morris

Mar 05, 2020

Honda of Freehold responded

We are extremely sorry to hear about this and sorry to disappoint a customer/client. Please reach out to us at 732-414-3721 as we want to hear your concerns and address them in the most suitable way. We look forward to hearing from you. Sal Hernandez Service Manager

February 16, 2020

Dealership Rating
Employee Rating

I was impressed with the prompt and courteous service. I was so excited that they washed my Ridgeline only to be let down with water spots! More

by CZ.JOE
Recommend Dealer
Yes

February 13, 2020

Dealership Rating
Employee Rating

excellent service staff i've been to Honda of Freehold for service twice since i've owned my 2019 Civic. these guys are first rate, very professional and very helpful. The se More

by rwetstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil Esposito , Jake Hendricks, Sal Hernandez, Miriam Roman

February 13, 2020

Dealership Rating
Employee Rating

Fantastic visit! Prompt and honest service department. Will be going back and highly recomend you do the same! Very reasonable prices and they washed my car upon completion! More

by EDSRAGS
Recommend Dealer
Yes

February 13, 2020

Dealership Rating
Employee Rating

Work was completed in the time expected Steve kept me Work was completed in the time expected Steve kept me informed of progress and was easy to deal with I will continue to work with this dealership More

by RGIBB2
Recommend Dealer
Yes

February 12, 2020

Dealership Rating
Employee Rating

Perfect experience Steve in the service department is Perfect experience Steve in the service department is personable, professional and knowledgeable My car was taken in right on time as my appo More

by louiseissleepy
Recommend Dealer
Yes

February 12, 2020

Dealership Rating
Employee Rating

I was there to get a recalled part fixed. Jessica was able to make a same day appointment and give me a loaner. I received excellent service from Steve as always! More

by SIRISHAGALA
Recommend Dealer
Yes

February 09, 2020

Dealership Rating
Employee Rating

If I could give less than 1 star I would. The advisor was rude, and annoyed because I refused a $600 service. Which in my opinion half the nonsense on the list isn’t even needed. I own my car so I won’t be u More

by SGRASSULLO
Recommend Dealer
No

Other Employees Tagged: Donna Scala

Mar 05, 2020

Honda of Freehold responded

We're sorry to hear that you didn't have a great experience Mrs. Grassullo. Our advisers job is to inform you of any service your car needs or is due for. We are responsible for informing you. You may decline any time, if you'd like. We want to make things right. Please contact us at 732-414-3721 and we will get back to you promptly. We look forward to hearing from you and earning back your business. Sal Hernandez Service Manager

February 07, 2020

Dealership Rating
Employee Rating

oil change and tire check All paperwork done quickly and efficiently. Wait time spent in a pleasant waiting room with coffee and rest rooms close by. Work done in short period More

by HAROLICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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