1,490 Reviews
Write a Review1490 Reviews of Steve Mutchler
February 13, 2020
Fantastic visit! Prompt and honest service department. Will be going back and highly recomend you do the same! Very reasonable prices and they washed my car upon completion! Will be going back and highly recomend you do the same! Very reasonable prices and they washed my car upon completion! More
February 13, 2020
Work was completed in the time expected Steve kept me Work was completed in the time expected Steve kept me informed of progress and was easy to deal with I will continue to work with this dealership Work was completed in the time expected Steve kept me informed of progress and was easy to deal with I will continue to work with this dealership More
February 12, 2020
Perfect experience Steve in the service department is Perfect experience Steve in the service department is personable, professional and knowledgeable My car was taken in right on time as my appo Perfect experience Steve in the service department is personable, professional and knowledgeable My car was taken in right on time as my appointment was. Service was completed in a timely manner More
February 12, 2020
I was there to get a recalled part fixed. Jessica was able to make a same day appointment and give me a loaner. I received excellent service from Steve as always! able to make a same day appointment and give me a loaner. I received excellent service from Steve as always! More
February 09, 2020
If I could give less than 1 star I would. The advisor was rude, and annoyed because I refused a $600 service. Which in my opinion half the nonsense on the list isn’t even needed. I own my car so I won’t be u rude, and annoyed because I refused a $600 service. Which in my opinion half the nonsense on the list isn’t even needed. I own my car so I won’t be using Honda service again. More
Other Employees Tagged: Donna Scala
February 07, 2020
oil change and tire check All paperwork done quickly and efficiently. Wait time spent in a pleasant waiting room with coffee and rest rooms close by. Work done in short period All paperwork done quickly and efficiently. Wait time spent in a pleasant waiting room with coffee and rest rooms close by. Work done in short period of time even without appointment. More
February 07, 2020
Good work and time good deal for our car very friendly with us . Answer phone very quickly.gave curtesy car as on repair was quickly with us . Answer phone very quickly.gave curtesy car as on repair was quickly More
Other Employees Tagged: Amir Abraham , Howard Banerman, Dan Cohen, Javanne Daley, Anthony Mayfield
February 07, 2020
Maintenance Required Steve Mutchler made a thorough search of the vehicle service history & detailed what needed to be done at this time. He also took the time to check on Steve Mutchler made a thorough search of the vehicle service history & detailed what needed to be done at this time. He also took the time to check on a needed non-mechanical repair and produce an estimate. More
March 25, 2019
Very dissatisfied I purchased my 2019 Honda Ridgeline from Honda of Freehold because the truck I wanted was coming in with 2 days. I last purchased 2013 Honda Accord f I purchased my 2019 Honda Ridgeline from Honda of Freehold because the truck I wanted was coming in with 2 days. I last purchased 2013 Honda Accord from Hamilton Honda. I should have waited and bought vehicle from them. I've had issues with service manager Sal. He is very confrontational and slammed his hands down on my door after I turned vehicle off because all of the diagnostic lights were on. I felt like an outsider. They sold me vehicle then through me under the bus. I had an issue with my drivers side seat and Sal and service writer Steve said they could not do anything because it was a wear issue. I then spoke with Eli and said he would take care of it. HE NEVER DID! Come on! Vehicle had just over 5K on it. They would not honor warranty. I then took my vehicle to upholstery shop. They looked at seat and told me seat cover was too loose not a wear issue. I now go to Hamilton Honda for my service and warranty (I have extended warranty). I will NEVER step foot in that HOSTILE DEALSHIP again and would not recommend them for anything. So Team Eli JImenez, Sal Hernandez and Steve Mutchler did not help me out after spending over 40k on a vehicle. More
Other Employees Tagged: Rajinder Kang, Mike Simpson , Sal Hernandez, Eli Jimenez
November 06, 2018
Any requests welldan ! Five stars dillership of Freehold in NJ. Many cars I got from Honda of Freehold and never ever had any problem with service or with the sales departm Five stars dillership of Freehold in NJ. Many cars I got from Honda of Freehold and never ever had any problem with service or with the sales department! Thanks a lot! More
Other Employees Tagged: Phil Esposito , Sal Hernandez, Michael Chirichello
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