Steve Pennell

Excellent customer service! ! The Nissan service staff was polite and courteous during my visit. I will definitely schedule another service appointment for my Nissan/Datsun veh ! The Nissan service staff was polite and courteous during my visit. I will definitely schedule another service appointment for my Nissan/Datsun vehicles again. More

by k.brown33 Verified Customer Verified Customer

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I have post sales service concerns. That relate to the like, of follow through With a specific issue. That relate to the like, of follow through With a specific issue. More

by wjearld Verified Customer Verified Customer

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You guys immediately saw me without an appointment to check my “check engine” light and fix the issue so we could get back on the road ASAP and we could get home to MA check my “check engine” light and fix the issue so we could get back on the road ASAP and we could get home to MA More

by lesulli08 Verified Customer Verified Customer

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The Owners of Annapolis Nissan are exceptional! ! Greg and his son, Vincent, always take care of me immediately when I happen to have issues. I can't say enough about the excellent customer servic ! Greg and his son, Vincent, always take care of me immediately when I happen to have issues. I can't say enough about the excellent customer service with my Nissan Rogue. Thanks again for you help this week with a Loaner and fixing my SUV's Truck closure issue!! I know of no other dealership in the Annapolis/DMV that would help me as much as these owners "truly" care about Customer Satisfaction. Plan to purchase another SUV with them again!!!! More

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Giving the highest possible rating to Bayside Nissan of Annapolis, especially the service department, which has kept us safe on the road since 2003. Trustworthy, efficient, courteous are words that descri Annapolis, especially the service department, which has kept us safe on the road since 2003. Trustworthy, efficient, courteous are words that describe their people. We're so thankful for the way they have kept us safe on the road and always provided excellent service. We know they will make sure to take the best care of us - thank you, crew in Annapolis! More

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Great experience Purchased a 2015 Nissan Rogue and my salesperson Christine Watkowski was very helpful and efficient made for a great experience. Thanks again Larry a Purchased a 2015 Nissan Rogue and my salesperson Christine Watkowski was very helpful and efficient made for a great experience. Thanks again Larry and Christine More

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The best experience I ever had buying a truck The dealership had the truck I was looking for . The price was great . the manager Warren and Jim were great they did not go back-and-forth over th The dealership had the truck I was looking for . The price was great . the manager Warren and Jim were great they did not go back-and-forth over the price they gave me a rock-bottom price from the get-go and Bruce in finance did a great job I was in and out with my purchase in less than an hour and a half . My sales person mike o. Was on point with all the knowledge of the truck More

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No place like home! Bayside Nissan staff were awesome during my recent purchase of a 2015 Murano (it's my third one!). Everyone with whom I came in contact contributed t Bayside Nissan staff were awesome during my recent purchase of a 2015 Murano (it's my third one!). Everyone with whom I came in contact contributed to making this the most pleasant car buying experience ever! I recommend them to all my friends and acquaintances. More

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Interesting Experience I bought new Nissan Pathfinder Hybrid from this dealer. I did months of research on this vehicle and I knew what I wanted. The sales person I worked w I bought new Nissan Pathfinder Hybrid from this dealer. I did months of research on this vehicle and I knew what I wanted. The sales person I worked with was Jim "B" and he found the vehicle I was looking for (had to order it). I even was introduced to the sales manager Steve Seek. We even sat down and talked about some great sports cars (not just Nissans lol). I did have some issues after buying the vehicle. These issues did make me have to bring the vehicle back to the dealer a few times but the issues were minor. But why give this dealer 5 stars? Because every time I had to bring the vehicle back either the sales manager Steve Seek, service underwriter Steve Pennell, service manager Jim Ireland or the service tech Jim Ireland Jr. always kept me up to date on what was going on. I never missed a day or even an hour of work because they always gave me a loaner car and they worked around my schedule. Is this a Sheehy Nissan? Noooo I no longer buy from Sheehy, after buying 2 vehicles from them and each time nothing but major issues. So if you had issues with Sheehy trust me Bayside is nothing like them. "Great People and Great Service." More

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New frontier About a month ago I purchased a new 2015 frontier from bayside Nissan of Annapolis and couldn't be happier with the sales staff. All of them were cour About a month ago I purchased a new 2015 frontier from bayside Nissan of Annapolis and couldn't be happier with the sales staff. All of them were courteous, respectful and very helpful with my purchase. I just went in for my first oil change and the device writers were very knowledgeable and got me in and out quite fast. I sat down and before I knew it my vehicle was DONE! They also washed and vacuumed the truck. I would go anywhere else for my service other then bayside Nissan. More

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