Steve Pennell
Steve Pennell at Annapolis Nissan

Steve Pennell

Fixed Ops Manager

Annapolis Nissan

2542 Riva Rd
Annapolis, MD 21401

4.9
13 Reviews
4.9

13 Reviews

Write a Review

13 Reviews of Steve Pennell

December 02, 2025

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Employee Rating

Fast and friendly service The facilities were clean and the waiting room was adequate size with refreshments More

by doware1
Service Price Transparency
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Recommend Dealer
Yes
Dec 03, 2025

Annapolis Nissan responded

Thank you for your review! We strive to provide fast and friendly service while maintaining a clean and comfortable environment for our customers. We're happy to hear you enjoyed our facilities and refreshments. Come back and see us again soon!

November 05, 2025

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Never ending customer service the minute I entered the service center bay from Mr. Ellis, to Kenneth the service advisor, to Steve in Parts, and Ray the service manager. Vehicle serviced properly and retu More

by thewickpsa
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Recommend Dealer
Yes

Other Employees Tagged: Mr. Ellis; Kenneth; Ray

Nov 06, 2025

Annapolis Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Annapolis Nissan!

October 14, 2025

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My service was performed on time and quickly. I was surprised to be charged over $300.00 to drain and refill the radiator for winter. Otherwise the pricing was what I expected More

by jeffreywright10
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Recommend Dealer
Yes
Oct 14, 2025

Annapolis Nissan responded

Thanks for sharing your thoughts about your experience with Annapolis Nissan. We appreciate your business and hope to see you again soon!

September 17, 2025

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Excellent customer service! ! The Nissan service staff was polite and courteous during my visit. I will definitely schedule another service appointment for my Nissan/Datsun veh More

by k.brown33
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Recommend Dealer
Yes

Other Employees Tagged: Avis Hall

Sep 17, 2025

Annapolis Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 05, 2025

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I have post sales service concerns. That relate to the like, of follow through With a specific issue. More

by wjearld
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Recommend Dealer
Yes
Sep 05, 2025

Annapolis Nissan responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

September 05, 2025

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You guys immediately saw me without an appointment to check my “check engine” light and fix the issue so we could get back on the road ASAP and we could get home to MA More

by lesulli08
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Recommend Dealer
Yes
Sep 06, 2025

Annapolis Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Annapolis Nissan!

May 24, 2024

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The Owners of Annapolis Nissan are exceptional! ! Greg and his son, Vincent, always take care of me immediately when I happen to have issues. I can't say enough about the excellent customer servic More

by jeanhickeytara
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Recommend Dealer
Yes

Other Employees Tagged: Greg Basiliko , Lisa

May 31, 2024

Annapolis Nissan responded

Mrs. Hickey, It sounds like you've had a fantastic experience with us at Annapolis Nissan and the exceptional service provided by Greg and Vincent! It's great to know you're planning to continue your relationship with us by purchasing another SUV in the future. Loyalty like yours speaks volumes about the quality of service we try to provide. If you ever need assistance or have any questions about your next purchase, feel free to ask!

November 25, 2021

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Giving the highest possible rating to Bayside Nissan of Annapolis, especially the service department, which has kept us safe on the road since 2003. Trustworthy, efficient, courteous are words that descri More

by 4Moriartys
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Ireland , Zeek Curtis, Dennis Soriano, Mark Watkowski

December 14, 2018

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Great experience Purchased a 2015 Nissan Rogue and my salesperson Christine Watkowski was very helpful and efficient made for a great experience. Thanks again Larry a More

by rogue15
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Recommend Dealer
Yes

Other Employees Tagged: Christine Watkowski

August 15, 2017

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The best experience I ever had buying a truck The dealership had the truck I was looking for . The price was great . the manager Warren and Jim were great they did not go back-and-forth over th More

by Joeboxer
Customer Service
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Recommend Dealer
Yes

Other Employees Tagged: Zeek Curtis, Jim McKay, Mike O'Neil, Dennis Soriano, Dawn Taylor

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