Steve Pfeiffer
Steve Pfeiffer at MINI of St Louis
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Steve Pfeiffer | Page 2

Service Advisor

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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4.9
48 Reviews
4.9

48 Reviews

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48 Reviews of Steve Pfeiffer

November 05, 2023

Dealership Rating
Employee Rating

I purchased a mini in Florida and drove it to St. Louis to surprise my wife. I had an oil light go on, so I take it to the mini dealership. Holy crap it was 3 quarts low.. I think it takes only 4 qts More

by gippo.jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown , Arman Dzafic

Mar 03, 2024

MINI of St Louis responded

Thank you for this outstanding review! We are so happy you were able to reach us in time for us to take care it and before anything disastrous happened. You are very welcome, good luck and come see us anytime:)

October 09, 2023

Dealership Rating
Employee Rating

Personal, detail oriented, perceives beyond the car to the person. Kept me informed as to the seriousness of my car’s need on my last visit. More

by robinrae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Scott Thompson , Arman Dzafic, Mary Silver

Jan 18, 2024

MINI of St Louis responded

Thank you for the 5-star review! We appreciate you!

August 22, 2023

Dealership Rating
Employee Rating

Arman has been so great! Have brought my Mini in only 2 times so far, and each time he goes way above and beyond to help me. Love this dealership! More

by cgould
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arman Dzafic

Jan 18, 2024

MINI of St Louis responded

Thank you for your review! We love you too!

August 21, 2023

Dealership Rating
Employee Rating

One of the main reasons that I continue to own MINI coopers, is because of the amazing service department. Arman goes above and beyond to make sure my car’s needs are met. He explains what is going on More

by Henri42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Sam Hall, Scott Thompson , Arman Dzafic, Mary Silver

Jan 18, 2024

MINI of St Louis responded

Thank you for your review regarding your Service experience. We appreciate your feedback very much!

August 14, 2023

Dealership Rating
Employee Rating

Arman is always courteous and professional. Check in is fast and efficient. They send great videos documenting what they are doing and with recommendations of other work they see that needs a More

by lucbethel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arman Dzafic

Mar 26, 2024

MINI of St Louis responded

Thank you for this awesome review regarding your MINI Service visit with us. We value your opinion, and it helps us to keep improving:) Have a great day!

July 25, 2023

Dealership Rating
Employee Rating

Mini of St. Louis hands down is one of the best dealerships I have ever used. The knowledge and friendliness of the staff and service technicians are top notch. More

by otisbubbles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Bill Harada, Scott Thompson , Arman Dzafic, Mary Silver

Sep 14, 2023

MINI of St Louis responded

Thank you for this great review, it means the world to us:)

July 14, 2023

Dealership Rating
Employee Rating

Very courteous Very professional Great customer service Clean dealership Would highly to anyone looking for a good car buying experience. More

by Mikesawyer357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arman Dzafic, Sam

Sep 14, 2023

MINI of St Louis responded

Thank you for this nice customer review, we appreciate the recommendation very much!!

July 12, 2023

Dealership Rating
Employee Rating

Excellent service team! Arman always goes above and beyond to provide the best customer service. More

by JL Winter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arman Dzafic

Sep 14, 2023

MINI of St Louis responded

Thank you for this 5-star review! We appreciate you!!

June 08, 2023

Dealership Rating
Employee Rating

these guys are always good to me. They've kept my older Mini running like a top for a few years now. Steve and Arman are helpful and polite. My sales guy Mark follows up to make sure More

by Mr. Scott12
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Thompson , Mark Conn, Arman Dzafic

Aug 11, 2023

MINI of St Louis responded

That's awesome, thanks for the 5-star review, Mr. Scott! We aim to please:)

June 07, 2023

Dealership Rating
Employee Rating

Came back for a minor service issue. It was repaired promptly and I was back on the road. It good to have a dealer with this level of service, professionalism and follow up nearby. Thank More

by Go Mini
Recommend Dealer
Yes

Other Employees Tagged: Mark Conn, Arman Dzafic

Aug 11, 2023

MINI of St Louis responded

Thank you for the 5-star MINI Service review!

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