Steve Regan | Page 38

I have bought many cars over the years for myself, relatives, neighbors, and friends. I enjoy the negotiation and I am quite proud of the deals that I have gotten for myself and others. I must say, of relatives, neighbors, and friends. I enjoy the negotiation and I am quite proud of the deals that I have gotten for myself and others. I must say, of all the deals that I have participated in, this latest transaction with Lester Glenn RAM was the best!. I got a great deal and the people I dealt with (Steve, Darren, and Mike) could not have been better. Very impressive dealership. I do things a bit different than the typical customer. I discuss and get agreement on price before the actual vehicle is selected. Mike, the sales manager, was agreeable to that arrangement and we eventually came to agreement up front on what I was going to pay. I got a great deal! After that, Steve took over and was incredible with selling me on the features/functions of the available trucks.. Once I picked out the truck I wanted, Darren took over and guided me through the arduous task of motor vehicle docs, loan docs, and post purchase extras. All three are great guys and I enjoyed the experience with each. I would have a beer (on me) with any one of them anytime. I would especially like to thank Steve Regan, my salesman, for coordinating every aspect of the experience.. The capper was being asked at the end to ring the ship's bell by the front door which announced to the entire dealership that another vehicle was just sold. I got a standing ovation from everyone in the room....I felt like a celebrity. Lester Glenn RAM ....NICE JOB! More

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I began my research through Edmunds.com to research the new Jeep Cherokee. I let Edmunds share my selection with local dealers for pricing, even though Lester Glenn was my likely first stop. This is my thi new Jeep Cherokee. I let Edmunds share my selection with local dealers for pricing, even though Lester Glenn was my likely first stop. This is my third purchase from them in the past 25 or so years. As they have grown, more car choices are now available. Within just a few minutes of my internet inquiry, Michelle Bengio of internet sales contacted me. Very friendly and professional. She gave me an intro into Lester Glenn and asked if I wanted to schedule an appointment, which I did for a few days later. I received friendly updates and confirmation the day of. Upon arrival I was met by my salesman Steve Regan. I found him to be a straight shooter and not a high pressure type that is so common at other dealerships. That approach was what I was expecting based upon my prior experience. He was patient, brought me to their other lots since the large Jeep inventory cannot fit in one location. They had what we were looking for. I picked the truck, not the salesman. The negotiating process was straight forward. His offer was reasonable and only took a little more negotiating to get what I wanted. I closed a deal that I feel was in my favor, based upon my internet research. Mike Nacinovich is the sales manager and came by to introduce himself and add to the experience. He did not get involved in the sales negotiating. I always hate when other dealerships double team you. Then you get to the finance section where round two usually starts for the sales pitches for add on's: extended warranty, etc. Jim Mendergras was on that end. Explained a few simple choices, answered questions where I asked and took no for an answer. More

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While looking for a Jeep I was approached by Steve to answer a few questions I had on a Jeep for sale. His approach was very friendly and courteous. He went over the features and the price of the Jeep. answer a few questions I had on a Jeep for sale. His approach was very friendly and courteous. He went over the features and the price of the Jeep. He then got us the key to take the vehicle for a test drive. He was very knowledgeable regarding the features of the Jeep. While I took the Jeep for a test drive, Steve investigated the value for my trade in. Upon returning back to the dealership, Steve reviewed the trade in value for my vehicle and the net purchase price for the Jeep. Steve was very professional in the negotiating process and made the experience very comfortable. Before leaving the dealership with the Jeep, Steve setup my phone to be used through the vehicle, setup my Sirius account and again went over all the features of the vehicle. Steve thank you for explaining all the features of the Jeep and making this purchase a pleasurable experience. More

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I have to give a BIG Thumbs up to Steve Regan, He was my sales person and was knowledgable on all the vehicles at his dealership. 1st thing I liked was that he wasn't breathing down my neck the second i pul sales person and was knowledgable on all the vehicles at his dealership. 1st thing I liked was that he wasn't breathing down my neck the second i pulled into the dealership. He gave me a little breathing room and I respect that. He Helped me with The Dodge Durango, Then The Jeep Grand Cherokee the Outlander & Limited. He then Helped me With the Dodge Ram 1500 which ended up being the vehicle I purchased. At no point did he get inpatient or mind that I wanted to test drive many different vehicles and see the different options that each one offered,he was knowledgable on the 5 vehicles in Dodge, Jeep and Ram. He was professional and was willing to do whatever it took to make my purchase experience pleasant. He knew that I'm not a first time car buyer and I have experience in the way many different dealers operate. Believe me If I don't like the Salesperson thats reason enough for me Not even consider purchasing at a dealership. Steve wasn't pushy and thats why he got the sale. Believe me he earned it. I think maybe Lester Glenn should hire Steve as a consultant to train all the sales people that work at all the different Lester Glenn franchises. There should be more people that do the type of job that Steve does. He doesn't just show up to work. He is actually working the whole time, He gets it done. As far as the other employees in Steves crew that I delt with. They were all respectful & professional. Mike Nacinovich GSM, Ed Fiorvante Sales Manager & Darren Applegate Finance. All down to earth people and nice to deal with. I would recommend Lester Glenn Dodge Jeep Ram to my friends especially because all the people I worked with made it a good experience. More

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We had a wonderful experience at Lester Glenn thanks to Mr, Steve Regan and Jim Prendergast. The moment we set foot into the dealer they treated us with respect and help us in the process of getting a new Mr, Steve Regan and Jim Prendergast. The moment we set foot into the dealer they treated us with respect and help us in the process of getting a new car we had been to other dealers but not one of them treated us the way they did at Lester Glenn. They were very friendly, courteous, and professional. Thanks to Steve for his patience and his expertise in guiding us thru the buying process were exceptional and thanks to Jim Prendergast who was also able to go thru the financing process to make this purchased possible. Overall great experience. More

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We had a wonderful experience with Lester Glenn they made us realize that the bad rep that car sales mans have are not true . The sales rep and the finance gentleman were amazing made my purchase very enjoya us realize that the bad rep that car sales mans have are not true . The sales rep and the finance gentleman were amazing made my purchase very enjoyable . Thank you to all of you at Lester Glenn More

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Great going salesman showed us what we wanted and needed with no pressure and was very friendly and we are now coming in for our first free oil change. Great follow up from Lester Glenn. with no pressure and was very friendly and we are now coming in for our first free oil change. Great follow up from Lester Glenn. More

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I went to lester glenn looking for a jeep cherokee trailhawk . from the moment I walked in the door until the time I drove away in my new vehicle the entire staff couldnt have been more friendly , cou trailhawk . from the moment I walked in the door until the time I drove away in my new vehicle the entire staff couldnt have been more friendly , courteous , and professional . steve regan was particularly instrumental in the sales process. his easy manner , his knowlege of the vehicle ,his patience and his expertice in guiding me thru the buying process were exceptional .darren applegate went the extra mile in securing the best financing to make the purchase possible . all in all a great experience .I would reccommend lester glenn to anyone. Alan J Carey More

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Steve and Jim were a pleasure to deal with. I really appreciated their honest approach to this transaction. I would recommend them anyone looking to buy a vehicle. appreciated their honest approach to this transaction. I would recommend them anyone looking to buy a vehicle. More

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i would like to take this time to thank the team at lester gleen for the best experience i ever had buying a car or truck.mike nacinovich walked me to his office and told me he was going to give my wif lester gleen for the best experience i ever had buying a car or truck.mike nacinovich walked me to his office and told me he was going to give my wife and i great deal and make sure we were happy at the end of the deal,he was right.mike introduced us to steve regan,and i thank him for that,steve was professional,answered all our questions,worked to get us a great deal,and made my wife and i fell like part of the lester gleen family.i have a good size family and you can count on diane and i to recommend lester gleen to all of them.thank you again and have a safe and happy new year.i dont want to forget darren applegate also for getting us a great rate at the bank also. More

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