Steve Regan | Page 39

What an excellent group of professionals!!! From the moment I walked into this Dealership I was greeted and treated with a warm and comforting feeling of importance. Steve Regan took the time to ask me moment I walked into this Dealership I was greeted and treated with a warm and comforting feeling of importance. Steve Regan took the time to ask me about my needs and actually cared about what I wanted in a new jeep. I cannot say enough except thank you! Thank you for treating me like a person and not just another sale. My credit was not the best, but Jimmy didn't let that stand in the way of getting me an excellent finance rate. Steve's manager Mike was extremely friendly and accommodating in getting me a great price. I will recommend this Dealership to all of my family and friends as well as anyone who asks about my new jeep. Thank you thank you thank you!!!!!!!!! More

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My overall review of this dealership is as follows: On My overall review of this dealership is as follows: On the first day I visited the Ram show room, I was "just looking", I was greeted on the front My overall review of this dealership is as follows: On the first day I visited the Ram show room, I was "just looking", I was greeted on the front lot by Steve Regan. We talked and Steve actually paid attention to what type of vehicle I would be in the market for, when the time came. After walking around and talking with Steve we sat down to try to come up with some type of "ball park" figures for me to take home. At this point Steve knew that I was not going to be able to afford the beautiful pickup that I wanted. He still had the professionalism to sit with me and go over options to help get me closer to my monthly budget allowance for the truck. We shook hands and I left. Several days later I noticed that Lester Glenn was giving some awesome incentives to match down payments, with that information I went back to the showroom,met up with Steve and we sat down again. This time we took things a bit further into the process, and Steve and I picked out a truck with certain packages in it, because he researched all the models and incentives to come up with the truck that got the most bang for MY buck. After an hour or so we concluded that once again ( due to the fact that I owed more money on my car than it was worth as a trade) no matter what finagling we did the numbers were just too far apart for us to make a deal, We shook hands and I left. I really like this truck, About a week later I stopped in to see Steve, he was off that day, so Joe carol stepped in to help me search the lot for a different vehicle that may fit my budget,after seeing a few that might work, Joe introduced me to Ed Fiorvante. We sat down and went over more options, concluded once again, too far apart, with that I shook hands with them and left. Two days later I stopped in to catch up with Steve to tell him I adjusted some things and was able to come up with more down payment money. That's when Joe Carroll stopped by to tell us that HE worked on some ideas on his own and found a lease that would work, the only problem was that we were still apart $50.00 per month, I couldn't swing it ,not at all. Steve was persistent in going into the finance office to help reduce the monthly payment needless to say after about 2.5 hours, and me not really not having to budge on my number we met at a great price and I was happy. All paperwork was completed and turned into Darren Applegate in finance, all is well, or so I thought, Steve comes out of the office to tell me that my Darren told him my credit score was just below the threshold for Chrysler Finance to grant me the lease. With that great news I was ready to once again leave without a new truck, Steve didn't give up and about 30 minutes later don't as me how but between Darren Applegate and Ed Fiorvante they were able to get me accepted with the finance company. That is another Lester Glenn advantage, with the volume of vehicles they sell, they have the leverage over most other dealers when it comes to negotiating the best deal for the customer, Anyone considering a new vehicle purchase I would definitely recommend The guys at the Lester Glenn Ram Store, Between Steve, Joe, Darren and Ed they worked as a great team and their only focus was getting me the best deal with what I had to work with. As a FORMER GM man I love my Ram ! THANKS GUYS ! More

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We came in just looking and we met Steve Regan, extremely We came in just looking and we met Steve Regan, extremely personable, He made us feel very comfortable. Steve asked all the right questions and narr We came in just looking and we met Steve Regan, extremely personable, He made us feel very comfortable. Steve asked all the right questions and narrowed us down to what we wanted and needed right away and worked really hard to get us the price we could work with. Everyone that was involved did the same. We left with our 2014 Grand Caravan right there and then and are very happy! A Big Thanks to all! Frank and Jill LaRussa More

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honesty; willingness to work with me; patience; quick on any follow-up calls/questions; thorough in explanation of all the bells & whistles on the car; ease of making the trade-in/transfer of my old car any follow-up calls/questions; thorough in explanation of all the bells & whistles on the car; ease of making the trade-in/transfer of my old car More

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I was very satisfied with the help and knowledge of the employees. They helped us every step of the way. I would highly recommend this dealership. employees. They helped us every step of the way. I would highly recommend this dealership. More

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Steve was very helpful in finding us what we wanted. The new SUV was too small and the Grand Cherokee was to big. He recommended a 2013 Loradeo which was perfect. We left a satisfied customer. new SUV was too small and the Grand Cherokee was to big. He recommended a 2013 Loradeo which was perfect. We left a satisfied customer. More

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We traveled 2.5 hours to this Lester Glenn dealership and it was well worth it!! Upon our arrival, we were promptly greeted by Steve Regan and Ed Fiorvante, who addressed our needs, and our concerns with our it was well worth it!! Upon our arrival, we were promptly greeted by Steve Regan and Ed Fiorvante, who addressed our needs, and our concerns with our budget. Ed and Steve worked very, very, very hard to meet our demand for the highest trade in value on our car, and they provided us with the lowest price for the jeep we wanted to purchase. We are very satisfied with the experience and would definitely recommend Lester Glen to everyone! More

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This was the best experience in buying a car ever. No pressure, curteous and treated very we. Steve Regan Mikre Nacirovich and Jim Pendergrass were excellent to work with. I would recommend this dealer pressure, curteous and treated very we. Steve Regan Mikre Nacirovich and Jim Pendergrass were excellent to work with. I would recommend this dealership and these men to friends and family. Overall a great experience. More

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Great customer service by Steve Regan. He took the time to fully explain the vehicles many features and options. The entire Lester Glenn team was amazing and made the car buying experience - ENJOYABLE! to fully explain the vehicles many features and options. The entire Lester Glenn team was amazing and made the car buying experience - ENJOYABLE! More

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Thank you for my new JEEP, I have to teach myself the hitech operation of all the options , I need to read the book. hitech operation of all the options , I need to read the book. THANK YOU, GREG & LISA More

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