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Steve Ruff
Steve Ruff at Dick’s CJDR of Wilsonville

Steve Ruff | Page 3

Service

Dick’s CJDR of Wilsonville

25600 Southwest Parkway Center Drive
Wilsonville, OR 97070

Contact Me
4.2
75 Reviews

Steve is our all-around service guru! Whether it be a quality control check on a vehicle or rolling out a new software program to streamline our processes and maximize our efficiency, he's on it.

Languages Spoken

English English

4.2

75 Reviews

Write a Review

75 Reviews of Steve Ruff

June 28, 2023

Dealership Rating
Employee Rating

Top notch customer service and excellent turnaround time. I will be coming here from now on! More

by Jared
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ryan Rummerfield , Mike Beldon, Terry Bryan, Mandi DeHaven, Adam Denning, Katie Henry, Brandy Hurley

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Jul 01, 2023

Dick’s CJDR of Wilsonville responded

Thanks for taking the time to rate our Dealership and we appreciate your Business!

June 15, 2023

Dealership Rating
Employee Rating

The dealership went above and beyond checking on my extended warranty, they were able to save me thousands of $$.. The work was done in a timely manner and I know have ice cold air..?Definitely recomme More

by Supervic212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Beldon, Terry Bryan, Adam Denning, Katie Henry

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Jun 18, 2023

Dick’s CJDR of Wilsonville responded

Thank you so much for you feedback and we truly appreciate you doing business with us!

June 12, 2023

Dealership Rating
Employee Rating

Steve was very pushy . I didn’t appreciate that. I didn’t talk to Ryan More

by KALADOR135
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ryan Rummerfield

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Jun 14, 2023

Dick’s CJDR of Wilsonville responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Dick's Chrysler Jeep Dodge of Wilsonville does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

May 23, 2023

Dealership Rating
Employee Rating

It was great, they did everything they could to help me out. My car is fixed More

by Spencerlivesay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Rummerfield , Terry Bryan, Kyle Cerri, Mandi DeHaven, Adam Denning, Katie Henry, Brandy Hurley

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May 26, 2023

Dick’s CJDR of Wilsonville responded

We really appreciate your business and glad all is fixed, we will see you again!

May 17, 2023

Dealership Rating
Employee Rating

Love keeping expensive vehicle inside rather than out where it was less secure. Great work during trying times. Thanks !!! More

by hegabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Bryan, Kyle Cerri, Adam Denning, Katie Henry

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May 19, 2023

Dick’s CJDR of Wilsonville responded

Thank you for taking the time to rate us and we appreciate your business!

May 06, 2023

Dealership Rating
Employee Rating

Friendly service, easy to deal with service associate and big clean waiting area while work was completed. More

by Jbdetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Bryan, Kyle Cerri, Adam Denning, Katie Henry

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May 11, 2023

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Ryan Rummerfield, General Manager rrummerfield@dicksautogroup.com

April 16, 2023

Dealership Rating
Employee Rating

Got my truck in and out in a reasonable time. Performed some recommended maintenance for a fair price. More

by dwestrm125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Bryan, Kyle Cerri, Adam Denning, Katie Henry

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Apr 19, 2023

Dick’s CJDR of Wilsonville responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Tim Graves, General Manager (503) 563-7222

April 16, 2023

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Employee Rating

Adam was excellent at explaining what was wrong and how the problem was being fixed. More

by ldparadis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Bryan, Kyle Cerri, Adam Denning, Katie Henry

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Apr 19, 2023

Dick’s CJDR of Wilsonville responded

Thank you for this amazing review! We really appreciate your business. Tim Graves, General Manager (503) 563-7222

April 11, 2023

Dealership Rating
Employee Rating

This dealership was warm and welcoming. They were also prompt, and yet thorough. It was a great first visit. More

by wmivey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Bryan, Kyle Cerri, Adam Denning, Katie Henry

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Apr 14, 2023

Dick’s CJDR of Wilsonville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Tim Graves, General Manager (503) 563-7222

April 11, 2023

Dealership Rating
Employee Rating

Great service. Facilities were clean and staff were very friendly. Will highly recommend to get your vehicle serviced. More

by tmadlang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Bryan, Kyle Cerri, Adam Denning, Katie Henry

Report | Print
Apr 14, 2023

Dick’s CJDR of Wilsonville responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Tim Graves, General Manager (503) 563-7222

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