Steve Sako | Page 16

Steve is awesome! I come to Fremont Toytoa soley because of Steve. I live in San Francisco. I come to Fremont Toytoa soley because of Steve. I live in San Francisco. More

by Peter Wei Verified Customer Verified Customer

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Steve Sako is a pleasure to work with. He explains the issue, and suggests solutions. He looks out for customer needs. He is my preferred service manager for my Rav4 and my wife's Corolla. He explains the issue, and suggests solutions. He looks out for customer needs. He is my preferred service manager for my Rav4 and my wife's Corolla. Go Steve! More

by Rav4_Guy Verified Customer Verified Customer

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Steve did a wonderful job in setting up the service and explaining the costs and the needs for the car. Good service experience. explaining the costs and the needs for the car. Good service experience. More

by Corolla16 Verified Customer Verified Customer

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Thank you for a great service and very helpful response. They were very informative and friendly communication. They were very informative and friendly communication. More

by Mahal Verified Customer Verified Customer

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Steve did a great job while working with me. Unfortunately the service department overbooked and I had to wait almost an hour after my reservation time before I got in. Also when I bought the Unfortunately the service department overbooked and I had to wait almost an hour after my reservation time before I got in. Also when I bought the car I was sold a service plan that wasn’t really appropriate for me. I drive very little and the plan expired before I used the five services. I thought this service was covered but it turned out it wasn’t. More

by RJMILLER2000 Verified Customer Verified Customer

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Steve took care my concern sincerely and treated the client kindly. His suggestions for my vehicle were helpful. client kindly. His suggestions for my vehicle were helpful. More

by Happy quantum particle Verified Customer Verified Customer

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The problem presented here was my vehicle didn't start , unless I had to tap the starter for several times.The mechanic who took care of my vehicle's problem made an unimaginable error in fulfilling and re unless I had to tap the starter for several times.The mechanic who took care of my vehicle's problem made an unimaginable error in fulfilling and resolving the problem presented infront of him.This was the most important in basic principles of electricity; understanding the real problem -terminal (replaced first visit))and starter(still not working , unless tap vigorously).I returned again for the second time after a few days ,because my car won't start;the same original issue encountered .If the real problem which was the terminal and starter was caught earlier, then it might not caused me an inconvenienced and financial burdened. I vehemently and arguably disappointed in the manner that the mechanic's performance wasted only the time searching the vehicle's issues/ problems to lengthen the worked hours spent and charged a hefty amount of labor done to the customers.I felt that I was put into a financial disadvantaged by a person's (mechanic)incompetence,inorder to validate the hours spent rather than to sought the real problem at an earlier time.This issue incurred me a financial loss of almost more than $800.00 in total.Lastly, I was still happy that my vehicle's problem was resolved,but with a great financial loss. I will still patronized toyota service care for the sake of those who truly worked with value and dedication for their customers.Thank you. More

by jbcabangangan Verified Customer Verified Customer

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Excellent services, I am glad that I have a new key to use. thank you. use. thank you. More

by LUDONGXIN Verified Customer Verified Customer

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Steve always takes good care of us. Been working with him for 6 years thanks Been working with him for 6 years thanks More

by vrod408 Verified Customer Verified Customer

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A great experience, the whole environment is very comfortable, and the service of the staff is also great! comfortable, and the service of the staff is also great! More

by ZHENFU368 Verified Customer Verified Customer

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