Steve Sako | Page 17

I went for an oil change and I was told that my 2017 Prius Prime had a recall and that my car was un-drivable and it needed to get fixed so they gave me a rental car and they had my car for a week. I ca Prius Prime had a recall and that my car was un-drivable and it needed to get fixed so they gave me a rental car and they had my car for a week. I called a couple of times to ask about my car but they weren’t able to give me a good solid answer other than they were waiting for some parts and that the airbags were not working. A couple of days after I was told that my car was ready and when I asked about what was the problem, they said that there was no problem with my car but that they were trying to fix a Prius 2010 that I no longer own for almost 10 years. Somehow they got mixed with the year and model of my car and nobody caught it. It’s a funny experience but at the same time for some other people this could cause unnecessary stress. More

by ERELARA Verified Customer Verified Customer

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Their workers are very friendly and take the time to explain everything you ask them. explain everything you ask them. More

by WWWPICADONIC Verified Customer Verified Customer

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Thank you for being a great service from my service advisor Steve Sako, who was very helpful. advisor Steve Sako, who was very helpful. More

by AUSTINHONG59 Verified Customer Verified Customer

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Best service advisor is Steve Sako. Very pleasant and thorough. Does not try to get me to do additional services I do not need. I like the honesty and will keep coming back to Fremont T Very pleasant and thorough. Does not try to get me to do additional services I do not need. I like the honesty and will keep coming back to Fremont Toyota for service. More

by J D Sample Verified Customer Verified Customer

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Best experience ever. Quality staff. Friendly. Courteous. Would definitely return. Good coffee. Have a merry Christmas. Quality staff. Friendly. Courteous. Would definitely return. Good coffee. Have a merry Christmas. More

by VRODDRAGON Verified Customer Verified Customer

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Entire Service experience was very efficient and the staff was very friendly. The waiting room with free coffee and tea was also nice. staff was very friendly. The waiting room with free coffee and tea was also nice. More

by JACHINHSU Verified Customer Verified Customer

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Steve is always helpful, friendly, and easy to talk to. He makes sure what my car needs. The technicians have always completed the service/repairs correctly the first time. Never have to return my car. He makes sure what my car needs. The technicians have always completed the service/repairs correctly the first time. Never have to return my car. More

by F_ENCISO741 Verified Customer Verified Customer

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Great service . Steve is the best ! Honest! and Trustworthy . I only go to him to make my car service many years. Thank you very much! Steve is the best ! Honest! and Trustworthy . I only go to him to make my car service many years. Thank you very much! More

by guaiyi1798 Verified Customer Verified Customer

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Great service. Steve is great & he is the only service writer that I want to deal with! Steve is great & he is the only service writer that I want to deal with! More

by jcvc46 Verified Customer Verified Customer

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Steve is the best! Honest! Trustworthy. Great service. I only go to him. He will treat you right. Honest! Trustworthy. Great service. I only go to him. He will treat you right. More

by andrewpfoo Verified Customer Verified Customer

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