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Steve Sako
243 Reviews
243 Reviews
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243 Reviews of Steve Sako
July 08, 2023
I arrived on time and got the service immediately. Got very helpful suggestions. Because a lot of people had their cars in the service that day. Wait time was longer than before. Very satisfied. Got very helpful suggestions. Because a lot of people had their cars in the service that day. Wait time was longer than before. Very satisfied. More
by INGRID
Verified Customer
July 08, 2023
Above and beyond service. Got me in and out with no appointment. Every member of the service team was helpful and polite Got me in and out with no appointment. Every member of the service team was helpful and polite More
by gsmith27
Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Maria Castillo, Ervin Sunga, Pat O'Brien, Phil Stravers , Belal Najibyar
June 29, 2023
Provides excellent customer service especially my service advisor Steve Sako. He is a superb service advisor. advisor Steve Sako. He is a superb service advisor. More
by karlsales
Other Employees Tagged: Ramiro Orozco
June 23, 2023
Very helpful, speedy service! Was able to fix up my car in a couple of days, and gave great advice to keep things running smoothly. Was able to fix up my car in a couple of days, and gave great advice to keep things running smoothly. More
by sophiacwag
Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Maria Castillo, Ervin Sunga, Pat O'Brien, Phil Stravers , Belal Najibyar
June 21, 2023
I had mentioned concerns about my tires. I’m unsure if they checked it but about two days after I had a notice about my tire on my cars dashboard I’m unsure if they checked it but about two days after I had a notice about my tire on my cars dashboard More
by NICHOLASANIT
Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Maria Castillo, Ervin Sunga, Pat O'Brien, Phil Stravers , Belal Najibyar
June 21, 2023
Excellent service, knowledgeable, professional and experienced staff. I have been using this dealership for several years. Highly recommend. experienced staff. I have been using this dealership for several years. Highly recommend. More
by NICK_94536
Other Employees Tagged: Erika Carlos, Sara Tello, Micky Gastrock, Ramiro Orozco, Maria Castillo, Ervin Sunga, Pat O'Brien, Phil Stravers , Belal Najibyar
June 21, 2023
I am dissatisfied that waterpump was not replaced do to it seeping, which was identified by the technician (per Steve). It was mentioned that "next time" I bring my Sienna in, it will be replaced and cover it seeping, which was identified by the technician (per Steve). It was mentioned that "next time" I bring my Sienna in, it will be replaced and covered under warranty. I questioned this because, if it was already identified as seeping, why not replace it now? In addition, I was advised to clean the inside of my Sienna for the technician to see what is going on with my passenger seat "twisting". The items I had in my Sienna was my kid belongings which could have been set aside to see what is going on the seat. I suspect what is causing the seat to twist is the seat motor just by pressing the seat controller. When I first bought the Sienna back in 2017, I purchased the extended warranty for peace of mind. Please Fremont Toyota provide the service every customer deserves More
by CALJOY911
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