Steve Schafer | Page 3

Online numbers are fake. Huge number difference when you walk in the door. Be aware.good luck Huge number difference when you walk in the door. Be aware.good luck More

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Going to Zeigler Chrysler Dodge Jeep of Schaumburg was the worst experience. The sales associate made inappropriate comments about my age and not being approved for financing without knowing a single thin the worst experience. The sales associate made inappropriate comments about my age and not being approved for financing without knowing a single thing about me. They confirmed numerous time that a specific Jeep was there, they even confirmed I was coming 10 minutes before my appointment. I drove from Milwaukee, Wisconsin, I get there and the associate says someone is test driving the Jeep, then he gets a call saying it was sold the night before. I asked what was the point of confirming and calling me multiple times? The manager, Mason stated that they could customize a Jeep and match the price "if not do better" after spending hours doing so, another manager came over and said he could not give me the color on the website, I said that it was fine and i was okay with Black, he then says he can only give me 500 off. I asked why did Mason state that he could match the price if not do better. The Manager Steve was extremely rude and condescending. I finally asked to speak to someone else, after a few minutes he comes back with a piece of paper listing the total minus 500 and circled the price as if i could not do that math in my head. I told him that I did not want to speak to him and I asked for someone else and he said "well I am the new manager you're going to talk to" I said I was leaving and he continued saying "fine" and "bye" with his rude condescending tone. They did not care for me or want my business. I've emailed, left facebook reviews and still have no heard anything back. I was in contact with a Eric Johnson who has yet to reply to my email from July 26. It was overall a terrible experienc. They need to work on not racially profiling their customers. More

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I will NEVER recommend this place to my friends and family. I had the most traumatic experience ever. I bought my Jeep Wrangler 2018 here a few months ago around oct before the year ended in 2021. When family. I had the most traumatic experience ever. I bought my Jeep Wrangler 2018 here a few months ago around oct before the year ended in 2021. When I drove off the lot my radio stopped working, so I immediately returned to tell them. Mind you, My car was Advertised online with a working radio and Before I drove off they “inspected” my car. I told them my car radio wasn’t working and they at first didn’t want to do anything about it. After finally they decided to do it they told me I should get a call back to get my car Into their shop to get it fixed. When I got home I had such a weird feeling my car had more to it. So I inspected it , and finally when I lifted the carpet of my jeep, I discovered an infestation of CARPET mites. I was mortified and called them to get to resolved ASAP. They NEVER called. I waited and waited for WEEKS and as well I would call and nothing. When they would answer, They would promise me I would get someone to call me. I ended up showing up to their own shop myself and showed the shop my pictures of the mites and the radio and the shop recommended to go back with the dealer to get it resolved and fixed asap!. Which finally after pulling teeth with them they did fix that issue. BUT GUESS WHAT. They now returned my car with a beautiful dent on my bumper . I barely drove my NEW car and I couldn’t believe it already had a dent. Before I drove off the lot I told them about the dent and they wanted to accuse me. I have photos of when I bought my car with zero dents and took photos when I dropped it off because I lost all trust in this place. I told them “how in the world would I have caused those dents if my car has been with them in repairs ???” So they told me they would get back to me after the look at the videos and NEVER GOT BACK TO ME. It’s been 3months and I’ve called NUMEROUS times and nothing. This place is a complete joke. I have all evidence of what this place has done to my car and will be moving forward in legal actions. More

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Great guy and place. Very accommodating and super fast service. They covered all the bases and make sure your a happy customer. Francis is great. service. They covered all the bases and make sure your a happy customer. Francis is great. More

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Doing business with Steve and Alex was an absolute pleasure. Will recommend this dealership to all my friends. Keep up the good work gentleman.Thanks pleasure. Will recommend this dealership to all my friends. Keep up the good work gentleman.Thanks More

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Nino Di Giulio Was awesome this fourth Vehicle that we bought here since 2015. Great Dealer well definitely be back again five stars on our next purchase bought here since 2015. Great Dealer well definitely be back again five stars on our next purchase More

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If I could give 0 stars I would. This dealership is shady and rips off people, especially women. They will do anything to get a sale. shady and rips off people, especially women. They will do anything to get a sale. More

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I had a great experience buying my new truck. Stephanie and Mr. Schafer were trustworthy and went the extra mile for a great experience!! We appreciate taking the time to come in on your day off and then and Mr. Schafer were trustworthy and went the extra mile for a great experience!! We appreciate taking the time to come in on your day off and then giving an hour tutorial of all the features Good people! More

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Very friendly, worked with you to make sure you are satisfied. Fast service, very professional, prep was fast and efficient, everyone wore mask to respect others. satisfied. Fast service, very professional, prep was fast and efficient, everyone wore mask to respect others. More

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This has been our third car we bought from the Zeigler group they have been the most helpful and great with everything from the beginning to the end I recommend them anytime! Very pleasant experience group they have been the most helpful and great with everything from the beginning to the end I recommend them anytime! Very pleasant experience More

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