Steve Schiltz | Page 5

Holm Automotive Center Inc responded

Thank you, Patti, for the excellent 5-star review! We are thrilled to hear that the service you received for the second time since purchasing your car was the same great service as the first. Consistency in quality is vital to our commitment to excel and exceptional Customer Care. Your perfect scores across all categories, and your recognition of Jamie Avers and Steve Schiltz, are greatly appreciated! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, Ian, for the excellent 5-star review! We are thrilled to hear that you experienced Great customer service and workmanship. We appreciate you specifically recognizing Steve (Schiltz), the CSR, and Technician 60 for representing themselves and Holm Auto professionally. Your perfect scores across all service categories confirm our commitment to quality, transparent, and professional Customer Care. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, monkman1324, for the excellent 5-star review! We are delighted to hear that you experienced Excellent service that was Very knowledgeable and helpful. We especially appreciate that you found us Quick to respond and that we were able to get your flat tire repaired and have you out within the hour, even without an appointment! Providing quick, expert Customer Care is our priority. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, dustyshore, for the excellent 5-star review! We are delighted to hear that you found the people at the dealership very friendly and that we were able to get your vehicle into the shop right away without a long wait. Providing prompt and friendly service is part of our commitment to exceptional Customer Care. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, Jason Behl, for the fantastic 5-star review! We understand how frustrating it can be when a small but essential feature, like your keyless remote entry on your 2025 Silverado, suddenly stops working—especially when you've already tried the internet and ChatGPT for a fix! We are delighted that you followed our suggestion to drop in, and that Steve Schiltz and Chuck Loader were able to diagnose and correct the settings in your vehicle dash within 2 minutes. We are proud of our team's expertise and efficiency in providing the right fix quickly. Thank you for recognizing these Very friendly people for their excellent and simple solution! Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you, Vincent VanCleave, for the wonderful 5-star review! We are honored that you have been dealing with Holm's for 6 years and that you keep coming back for the unmatched service you receive. It truly means a lot to know that we take care of you like family and that our commitment to exceptional customer service and fair pricing keeps you loyal. Your perfect scores across all categories, and your recognition of Jamie Avers, Chuck Loader, Reed Nelson, and Steve Schiltz, reinforce our core value of Concern for Others and dedication to excel. We greatly appreciate your long-term business! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, hrizzo1996, for the excellent 5-star review! We are delighted to hear that Lance Gentry was quick, kind, informative, and was great with your child! His attention and support truly reflect our commitment to genuine Customer Care. We are happy that you are satisfied with the great service and wonderful people and look forward to your continued business. We appreciate you recognizing Gary Hasselman, Lance Gentry, and Steve Schiltz for their contributions to your positive experience! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, jmoore33, for the excellent 5-star review! We are thrilled to be your favorite dealership and to hear that you received great customer service. We especially appreciate your recognition of Steve Schiltz for the quick repair of your tire and his outstanding service. Your perfect scores across all metrics confirm our team's commitment to efficiency and providing exceptional Customer Care. We appreciate your loyalty! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the fantastic 5-star review! We are delighted to hear that our team is friendly and helpful, and that you can usually get in fairly fast. We especially appreciate your high praise for Jayme (Jamie Avers) being the best! Your perfect scores across all categories confirm our commitment to efficient, quality Customer Care. We appreciate you recognizing Jamie Avers, Gary Hasselman, Chuck Loader, Lance Gentry, and Steve Schiltz! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, dwwebb84, for the excellent 5-star review! We are thrilled to hear you find us a Great place to do business. We are especially proud that you recognize our employees for being always honest and upfront, which confirms our commitment to Trust and transparency. Your perfect scores and recommendation for anybody in the area mean a lot! We appreciate you choosing us and recognizing Steve Schiltz for his service. Sincerely, the Holm Automotive Team of Abilene.