Steve Schiltz | Page 7

Holm Automotive Center Inc responded

Thank you for your fantastic 5-star review! We're thrilled to hear that your oil change visit resulted in quick, friendly service with a big smile, and that you found our team very knowledgeable. Your perfect 5-star ratings across all categories are a wonderful affirmation of our commitment to Customer Care, efficiency, and expertise. We will be sure to share your compliments with Steve Schiltz. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the fantastic 5-star review! We are delighted to hear that Steve Schiltz did a wonderful job on your oil change and that you appreciated the call back on your service. Your perfect 5-star ratings across all categories, including Service Communication, are a wonderful affirmation of our commitment to Customer Care and our value of Teamwork! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the fantastic 5-star review! We are delighted to hear that we do a great job of checking your vehicle out for all problems and for all routine maintenance, including oil and filter checks, windshield fluid, and tire rotation. Your perfect 5-star ratings across all categories confirm that our thoroughness and attention to detail are appreciated. We believe in providing complete care, which reflects our core value of Concern for Others. We will be sure to share your special thanks with Steve Schiltz! We appreciate your business. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the excellent feedback! We are thrilled to hear that our customer service is beyond compare and that the staff and owner—both inside and in the service department—are very friendly. Your kind words affirm our core value of Customer Care. We are especially proud of your perfect 5-star ratings for Service Time and Service Communication, and we will be sure to share your compliments with Steve Schiltz! We also acknowledge your 4-star rating for Workmanship. We are determined to ensure the highest quality in every repair and will continue working hard to earn a 5-star rating from you in that area on your next visit. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your excellent review! We are pleased to hear that Steve Schiltz greeted you right away and took the time to listen to your concerns about the noise. Your feedback highlights our commitment to Customer Care and being a Trustworthy service partner. We believe in being thorough and honest, even when a problem can't be immediately replicated, while also providing helpful guidance on future maintenance. We will be sure to share your kind words with Steve. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.