Steve Shlosman

Have been with this shop for more than 20 years, two cars, all decent works! Will come back again. cars, all decent works! Will come back again. More

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Bad services misleading customers from service advisor to managers. Recommend unnecessary works cost thousands of dollars. I recently had a highly dissatisfactory experience with service advisor Tereza Guzm managers. Recommend unnecessary works cost thousands of dollars. I recently had a highly dissatisfactory experience with service advisor Tereza Guzman. Her recommendations were deceptive and misleading, suggesting that I pay over $4200 to replace almost the entire exhaust system. I declined to follow her advice and was then charged a diagnostic fee of more than $200. It is worth noting that no actual diagnostic work was conducted, as the condition of the exhaust system is visible to the naked eye and her recommendations were incorrect. In reality, I only needed to replace the rusted bolts, nuts, and gaskets, which would have cost less than $200, including parts and labor, at an independent mechanic's shop. I also had previously encountered an instance where I felt misled by her, and another situation arose where she refused to honor a discount oil change coupon, incorrectly stating that my vehicle necessitates synthetic oil, thus invalidating the coupon, whereas I was aware that my car operates on conventional oil, which I had used during a prior service at her dealership. More

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THEY ALL ARE VERY EFFICIENT. I REALLY APPRECIATE THEIR TRUE PROFESSIONALISM . THE SERVICE WAS EXCELLENT !!! I REALLY APPRECIATE THEIR TRUE PROFESSIONALISM . THE SERVICE WAS EXCELLENT !!! More

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Always excellent dependable service. The third car we have serviced there. Highly recommend for efficient service and comfortable surroundings while you wait. The third car we have serviced there. Highly recommend for efficient service and comfortable surroundings while you wait. More

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Herb Chambers Toyota of Boston Repair is high quality and very nice employees. Thanks to their good work, my 20 year old Toyota Sienna is going strong! Marilyn Day very nice employees. Thanks to their good work, my 20 year old Toyota Sienna is going strong! Marilyn Day More

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AS ALWAYS IT IS A PLEASURE TO BRING THE CAR IN FOR SERVICE..................EVERYONE IS SO WELCOMING AND PLEASANT AND ONE CAN 'FEEL' THE DIFFERENCE IN THE RUNNING OF THE CAR! THANK YOU! S. HELEN M SERVICE..................EVERYONE IS SO WELCOMING AND PLEASANT AND ONE CAN 'FEEL' THE DIFFERENCE IN THE RUNNING OF THE CAR! THANK YOU! S. HELEN MIRIAM More

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Thanks for taking care of my car Toyota Camry 2017. See you soon for the next service. Ramdan Kareem. Thanks again. See you soon for the next service. Ramdan Kareem. Thanks again. More

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Excellent service. Compliment from Longtime customer. Yeshua Peled was great. Thank you herb chambers Brighton. Compliment from Longtime customer. Yeshua Peled was great. Thank you herb chambers Brighton. More

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Great place to service your car and know you are keeping the maximum value of the car. It is well taken here. Service folks are friendly & great. the maximum value of the car. It is well taken here. Service folks are friendly & great. More

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Terrible job in service! Neglected to put my summer tires on and take my snow tires off. I pointed out the tires which were completely filling the back area of the car upon d Neglected to put my summer tires on and take my snow tires off. I pointed out the tires which were completely filling the back area of the car upon drop off with very clear instructions. Simple right?! When picking up the car at closing time the snow tires were still on?! That results in a huge hassle for me of needing to book another service appointment and do it all another time. Also will require taking the tires out of the car putting them back into storage, then putting them back in the car before driving over for a repeat service appointment because they screwed up and forgot! Their screw-up = 4 hours of my life!! xxx?!! Terrible!!! More

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