Steve Smith | Page 3
Sales Manager
Capistrano Volkswagen
32922 Valle Road
San Juan Capistrano, CA 92675
Dealership Experience
9 yrs, 10 mos
95 Reviews
Write a Review95 Reviews of Steve Smith
November 02, 2020
Joey at Capo VW got it done for me. They had the car I wanted, they were close enough on price and Joey had me in and out of there in less than 45 minutes, as I have zero patience and I'm not so fond of t wanted, they were close enough on price and Joey had me in and out of there in less than 45 minutes, as I have zero patience and I'm not so fond of the typical car dealer experience. I think I left some room on the table as far as the $ goes, but time IS money and Joey worked well with my high level of impatience to get me out of there ASAP. Steve Smith did a great job on his end in the Sales Manager's office and the F&I was easy enough as well. This is a smaller VW-only dealer in the traditional Southern California style, and sometimes you want to support a business that seems like they have enthusiasts working there. I haven't taken it in for service, but as long as they provide a loaner car, I'll give them a chance over my much closer VW dealer. I would recommend Joey and all the other staff members I encountered, and I would certainly look to buy a car from them in the future. This was one of my least amount of car dealer BS purchases that I can recall, and I buy a lot of cars. I wouldn't hesitate to recommend them to people that are looking to purchase a VW in Southern California. More
Other Employees Tagged: Joey Robustelli, Paul Clark
October 31, 2020
Great dealership. All personnel were very helpful and attentive. Test drive and demonstration by sales personnel allowed me to understand many of the new features that came with the car I selected. attentive. Test drive and demonstration by sales personnel allowed me to understand many of the new features that came with the car I selected. More
Other Employees Tagged: Gary Willenborg, Nick Colucci, Mike Stieber, Paul Clark
October 26, 2020
Greatest knowledge sales person I have had He possessed Greatest knowledge sales person I have had He possessed the most knowledge of any salesperson I have dealt with Great f and I guy also Greatest knowledge sales person I have had He possessed the most knowledge of any salesperson I have dealt with Great f and I guy also More
Other Employees Tagged: Buddy Holguin, Paul Clark
October 21, 2020
This is now our 4th car purchase from CapoVW. We keep coming back b/c of excellent customer service!! Hassle free, professional and easy. If you want to be treated like a human - with respect, kindness coming back b/c of excellent customer service!! Hassle free, professional and easy. If you want to be treated like a human - with respect, kindness and honesty, this is the place!! Buddy was our car salesman (again :), and he is AWESOME!! Easiest and most pleasant car purchasing experience imaginable. Thank you, Capo VW!! :)) More
Other Employees Tagged: Buddy Holguin, Paul Clark, Harry Haber
October 15, 2020
Buddy Holguin is a consummate professional who got us the best deal possible on a new Tiguan. He was honest, communicative, and always courteous -- as I've come to expect from the folks at Capo VW over the y best deal possible on a new Tiguan. He was honest, communicative, and always courteous -- as I've come to expect from the folks at Capo VW over the years! More
Other Employees Tagged: Buddy Holguin, Paul Clark
October 14, 2020
Chuck was great to work with. He was friendly, informative and not pushy. Nick, his manager, was also friendly and helpful. Both seemed sincere in their approach and efforts. informative and not pushy. Nick, his manager, was also friendly and helpful. Both seemed sincere in their approach and efforts. More
Other Employees Tagged: Nick Colucci, Paul Clark, Chuck Lilly
October 08, 2020
Your salesman Steven was amazing . He worked hard to help me get a great car for my daughter .. This was the first grandchild of our family that wasn’t able to have her grandpa be at the dealership with her me get a great car for my daughter .. This was the first grandchild of our family that wasn’t able to have her grandpa be at the dealership with her to pick out her car with his help because he passed away 😥.. It was very hard for me too but Steven helped me to stay calm .. thanks again Christine Sawtell More
Other Employees Tagged: Joey Robustelli, Paul Clark , Steve Skinner
September 30, 2020
It was a great experience. I came in wanting one car and left with my dream car. Everyone was very friendly and I didn’t feel pressured. The car I purchased was a bit out of budget and I didn’t quite get wh left with my dream car. Everyone was very friendly and I didn’t feel pressured. The car I purchased was a bit out of budget and I didn’t quite get what I wanted for my trade in but I really fell in love with the car I saw. More
Other Employees Tagged: Mike Stieber
September 17, 2020
Joey & the team we’re great! Thorough, Courteous, and punctual. Delivered as promised & exceeded my expectations! I didn’t think possible, in my situation to get into a VW that I wanted... punctual. Delivered as promised & exceeded my expectations! I didn’t think possible, in my situation to get into a VW that I wanted... More
Other Employees Tagged: Mike Stieber, Joey Robustelli, Kevin Dooris

