Steve Smith
Steve Smith at Capistrano Volkswagen

Steve Smith | Page 3

Sales Manager

Capistrano Volkswagen

32922 Valle Road
San Juan Capistrano, CA 92675

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5.0
95 Reviews

Dealership Experience

9 yrs, 10 mos

5.0

95 Reviews

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95 Reviews of Steve Smith

November 02, 2020

Dealership Rating
Employee Rating

Joey at Capo VW got it done for me. They had the car I wanted, they were close enough on price and Joey had me in and out of there in less than 45 minutes, as I have zero patience and I'm not so fond of t More

by onefin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Robustelli, Paul Clark

Nov 03, 2020

Capistrano Volkswagen responded

Hello, Thank you so much for your kind words regarding working with Joey, Paul, and Steve here at Capistrano. We appreciate you taking the time to leave us this wonderful feedback! Kate

Nov 03, 2020

onefin responded

Hi Kate, Thank you. Awesome team, and I'll give Paul 5 starts as well, I just couldn't remember his name. He got it done in like 5 minutes and that made me happy. All these guys deserve raises and or demo cars...... free trips to Bora Bora? Capo VW can make it happen for them.

October 31, 2020

Dealership Rating
Employee Rating

Great dealership. All personnel were very helpful and attentive. Test drive and demonstration by sales personnel allowed me to understand many of the new features that came with the car I selected. More

by crms1948
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2020

Capistrano Volkswagen responded

Thanks for sharing your thoughts about your experience with Capistrano Volkswagen. We appreciate your business and hope to see you again soon! Kate

October 26, 2020

Dealership Rating

Greatest knowledge sales person I have had He possessed Greatest knowledge sales person I have had He possessed the most knowledge of any salesperson I have dealt with Great f and I guy also More

by chaimmarcus1036
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Buddy Holguin, Paul Clark

Oct 26, 2020

Capistrano Volkswagen responded

Thank you for your kind review. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate

October 21, 2020

Dealership Rating

This is now our 4th car purchase from CapoVW. We keep coming back b/c of excellent customer service!! Hassle free, professional and easy. If you want to be treated like a human - with respect, kindness More

by srfrjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2020

Capistrano Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! It's fantastic to hear that our staff provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! Kate

October 19, 2020

Dealership Rating

Easiest Car Purchase I've ever had. Great Deals. Hassel Free. My Salesman, Steve was great to work with. I cannot recommend VW of SJC more. More

by miyacarew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Skinner

Oct 19, 2020

Capistrano Volkswagen responded

Thank you, Miya, so much for choosing Capistrano Volkswagen! Congrats on your new purchase, and let us know if we can be of any more assistance! Kate

October 15, 2020

Dealership Rating

Buddy Holguin is a consummate professional who got us the best deal possible on a new Tiguan. He was honest, communicative, and always courteous -- as I've come to expect from the folks at Capo VW over the y More

by jgb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Buddy Holguin, Paul Clark

Oct 15, 2020

Capistrano Volkswagen responded

It's fantastic to hear that Buddy provided you with great customer service while assisting you with your new Tiguan! We truly appreciate the opportunity to do business with you. Thanks for choosing Capistrano Volkswagen! Kate

October 14, 2020

Dealership Rating

Chuck was great to work with. He was friendly, informative and not pushy. Nick, his manager, was also friendly and helpful. Both seemed sincere in their approach and efforts. More

by Anthony S
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2020

Capistrano Volkswagen responded

Anthony, thank you for taking the time to share your thoughts on working with Nick and Chuck. We're glad to hear they delivered such a great experience! Kate

October 08, 2020

Dealership Rating

Your salesman Steven was amazing . He worked hard to help me get a great car for my daughter .. This was the first grandchild of our family that wasn’t able to have her grandpa be at the dealership with her More

by CHRISSYSAWTELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Robustelli, Paul Clark , Steve Skinner

Oct 08, 2020

Capistrano Volkswagen responded

Chrissy, Thanks for your feedback on your recent visit to Capistrano Volkswagen. I'm glad to hear that Steven was able to assist you with choosing the perfect vehicle for your granddaughter. We are so sorry for your loss. We hope she will continue to enjoy her new vehicle! Kate

September 30, 2020

Dealership Rating

It was a great experience. I came in wanting one car and left with my dream car. Everyone was very friendly and I didn’t feel pressured. The car I purchased was a bit out of budget and I didn’t quite get wh More

by nikki.sandoval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Stieber

Sep 30, 2020

Capistrano Volkswagen responded

Nikki, Thank you so much for your wonderful review! We are thrilled that Michael and Steve had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Capistrano Volkswagen! Kate

September 17, 2020

Dealership Rating

Joey & the team we’re great! Thorough, Courteous, and punctual. Delivered as promised & exceeded my expectations! I didn’t think possible, in my situation to get into a VW that I wanted... More

by J.Coit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2020

Capistrano Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joey and the rest of our team met your expectations. Thank you again for choosing Capistrano Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Kate

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