Steve Smith
Steve Smith at Capistrano Volkswagen

Steve Smith | Page 4

Sales Manager

Capistrano Volkswagen

32922 Valle Road
San Juan Capistrano, CA 92675

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5.0
100 Reviews

Dealership Experience

10 yrs, 3 mos

5.0

100 Reviews

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100 Reviews of Steve Smith

October 15, 2020

Dealership Rating

Buddy Holguin is a consummate professional who got us the best deal possible on a new Tiguan. He was honest, communicative, and always courteous -- as I've come to expect from the folks at Capo VW over the y More

by jgb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Buddy Holguin, Paul Clark

Oct 15, 2020

Capistrano Volkswagen responded

It's fantastic to hear that Buddy provided you with great customer service while assisting you with your new Tiguan! We truly appreciate the opportunity to do business with you. Thanks for choosing Capistrano Volkswagen! Kate

October 14, 2020

Dealership Rating

Chuck was great to work with. He was friendly, informative and not pushy. Nick, his manager, was also friendly and helpful. Both seemed sincere in their approach and efforts. More

by Anthony S
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2020

Capistrano Volkswagen responded

Anthony, thank you for taking the time to share your thoughts on working with Nick and Chuck. We're glad to hear they delivered such a great experience! Kate

October 08, 2020

Dealership Rating

Your salesman Steven was amazing . He worked hard to help me get a great car for my daughter .. This was the first grandchild of our family that wasn’t able to have her grandpa be at the dealership with her More

by CHRISSYSAWTELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Robustelli, Paul Clark , Steve Skinner

Oct 08, 2020

Capistrano Volkswagen responded

Chrissy, Thanks for your feedback on your recent visit to Capistrano Volkswagen. I'm glad to hear that Steven was able to assist you with choosing the perfect vehicle for your granddaughter. We are so sorry for your loss. We hope she will continue to enjoy her new vehicle! Kate

September 30, 2020

Dealership Rating

It was a great experience. I came in wanting one car and left with my dream car. Everyone was very friendly and I didn’t feel pressured. The car I purchased was a bit out of budget and I didn’t quite get wh More

by nikki.sandoval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Stieber

Sep 30, 2020

Capistrano Volkswagen responded

Nikki, Thank you so much for your wonderful review! We are thrilled that Michael and Steve had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Capistrano Volkswagen! Kate

September 17, 2020

Dealership Rating

Joey & the team we’re great! Thorough, Courteous, and punctual. Delivered as promised & exceeded my expectations! I didn’t think possible, in my situation to get into a VW that I wanted... More

by J.Coit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2020

Capistrano Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joey and the rest of our team met your expectations. Thank you again for choosing Capistrano Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Kate

July 29, 2020

Dealership Rating

The staff made for an amazing sales experience. They were professional, friendly, and efficient. I was introduced to the Owner, General Manager, and all of the people I will be interacting with in the future More

by allenw
Recommend Dealer
Yes
Jul 30, 2020

Capistrano Volkswagen responded

Thank you, Allen! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Volkswagen. Kate

July 10, 2020

Dealership Rating
Employee Rating

AWESOME CAR BUYING EXPERIENCE...PERFECT 10! Was the 4th VW that I've purchased from Capo VW and the buying experience has gotten better each and every time, however this experience was a 10+. I' More

by KATHYH5058
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2020

Capistrano Volkswagen responded

Hi Ken and Kathy, Thank you so much for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience, and we hope you enjoy your new Arteon! Kate

June 28, 2020

Dealership Rating
Employee Rating

Pleasant Experience I knew exactly what I wanted, so it was not a complicated process. However, the staff had the car ready for me to test drive and did everything they c More

by FJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JJ Davis, AJ Jamshidi

Jun 28, 2020

Capistrano Volkswagen responded

FJR, Thank you for choosing Capistrano Volkswagen, your feedback and rating mean a lot to us. We're glad JJ, AJ, and Steve were able to help, and we hope to see you again! Congratulations on your new car! Kate

June 24, 2020

Dealership Rating

Top notch service at Capo VW from start to finish! Steve Skinner and AJ in finance made the process quick and enjoyable. Steve was easy to get along with, and provided a non traditional, low stress buying e More

by NICKIMADA
Recommend Dealer
Yes

Other Employees Tagged: AJ Jamshidi, Steve Skinner

Jun 25, 2020

Capistrano Volkswagen responded

Nick, Thank you for your very kind review. Steve, AJ, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Capistrano Volkswagen. Kate

June 09, 2020

Dealership Rating
Employee Rating

Perfect experience great sale support. Steeve was great in the advice and support. I recommend to go there if you want a buy a car More

by nicolas.tiberi
Recommend Dealer
Yes

Other Employees Tagged: Paul Clark , Steve Skinner

Jun 09, 2020

Capistrano Volkswagen responded

Hi Nicholas, Here at Capistrano Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Steve, and it was a pleasure having you at the dealership. We appreciate your review! Kate

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