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Steve Stephens
Steve Stephens | Page 36
General Manager
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
405 Reviews
It's 1983 and I'm still in High School. I started working with my Father who was a Used Car Manager for Cobbledick Buick in Shaker Hts as a lot porter. After graduation, I took on a full-time role with the dealership allowing me to work in Service/Parts/Body shop/New & Used Cars. Ultimately began my career in Sales. In 1993 I started at Klaben Ford. I was able to build a strong customer base and moved up to a management role in the leasing department. In 2005 I moved across the street to Klaben Chrysler Jeep Dodge. I found the change exciting that has now led me to be a store manager. I’ve been with Klaben Auto Stores for over 25 years. A family-owned store completely committed to 100% customer satisfaction involved with our local communities, I’ll be here for another 25 years, God willing. I’m blessed to have my wife, our 4 Children, and 4 Grandkids..so far! and a super staff I work with every day. 330-673-3139 ext. 505
Read moreDealership Experience
32 yrs, 10 mos
Industry Experience
42 yrs, 11 mos
405 Reviews
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405 Reviews of Steve Stephens
December 06, 2017
Journey I wanted to thank Gilbert Perrin for doing such a great job. I have been to 4 different dealers and he is the only one that knew every question I had I wanted to thank Gilbert Perrin for doing such a great job. I have been to 4 different dealers and he is the only one that knew every question I had. I will only go to klaben from now on just to deal with Gilbert. Great asset More
by Lovemyfamily
Other Employees Tagged: Kim Devlin, Brian Franklin, Chuck Lindon, Gilbert Perrin
November 19, 2017
Pleased Thank you Steve for getting back to me after my experience and frustration. You showed how important customer service is to your dealership and I appr Thank you Steve for getting back to me after my experience and frustration. You showed how important customer service is to your dealership and I appreciate it. Thank you! More
by Olive
October 22, 2017
Amazing people who genuinely care about you Steve Stevens, Justin Bolen, Nick and the whole Body shop team helped me through a nightmare situation where my brand new vehicle was stolen. Without Steve Stevens, Justin Bolen, Nick and the whole Body shop team helped me through a nightmare situation where my brand new vehicle was stolen. Without their guidance and support I don't know how I would have managed to go through such a truly tragic situation. They fought for me and showed me such compassion that I'll be forever grateful. There are so many dealerships out there so I urge you if you are looking for a car choose Klaben the peace of mind knowing that they think of you as an actual person and not just a dollar sign is evident in everything they do. More
by Vlangley
Other Employees Tagged: Justin L. Bolen , Nick Johnson
October 17, 2017
Again We purchased a 2017 ram big horn. Looked at ford and chevy well husband did. Were a chrysler family..chrylser has the great products & klaben has fa We purchased a 2017 ram big horn. Looked at ford and chevy well husband did. Were a chrysler family..chrylser has the great products & klaben has fantastic employees what a match.. Couldnt ask for more. More
by shvdmonke1
Other Employees Tagged: Brian Franklin, Gilbert Perrin
October 08, 2017
I'll never go anywhere else! From the moment I sat down with Justin, then meeting Steve as he thanked me for my purchase of my Jeep, and lastly signing all my documents with Brian From the moment I sat down with Justin, then meeting Steve as he thanked me for my purchase of my Jeep, and lastly signing all my documents with Brian, I felt no pressure whatsoever and couldn't have been happier with the decision I made to come to Klaben. Thank you everyone for your high level for customer service, honestly, and integrity. More
by GrCherokee4729
Verified CustomerOther Employees Tagged: Justin L. Bolen , Brian Franklin
September 27, 2017
The purchase of my 2017 Jeep Cherokee My experience with klaben chrysler jeep is one i wont forget. The team was very patient, kind, polite. Thank you Matt Moyer and all who were involv My experience with klaben chrysler jeep is one i wont forget. The team was very patient, kind, polite. Thank you Matt Moyer and all who were involved. More
by jshelton6
Other Employees Tagged: Brian Franklin
September 27, 2017
I love my truck I just wanted to thank Gilbert perrin and Steve Stephens for helping me get into my new truck. I also wanted to thank Brian Franklin for getting my pa I just wanted to thank Gilbert perrin and Steve Stephens for helping me get into my new truck. I also wanted to thank Brian Franklin for getting my paperwork done fast and easy. I will only do business with Klaben. More
by Garrettp1
Other Employees Tagged: Brian Franklin, Gilbert Perrin
September 21, 2017
Friendly, great experience Carl and Steven helped us get out of a bad situation we were in with another dealership. We got the best price for the car we wanted and got the best Carl and Steven helped us get out of a bad situation we were in with another dealership. We got the best price for the car we wanted and got the best help, I'm not going anywhere else to buy or lease a car! More
by Makenzie
Other Employees Tagged: Carl Esker
September 14, 2017
The best experience I have ever witnessed. The employees listed below went above and beyond helping me with my situation and worked with me until it was resolved. This is for sure a quality dea The employees listed below went above and beyond helping me with my situation and worked with me until it was resolved. This is for sure a quality dealership. More
by Cathy
Other Employees Tagged: Michael Van Hoose , Carl Esker, Brian Franklin, Tom Papish, Jeff Reider, Justin Stinnett
August 19, 2017
Great dealership! Everyone was very nice and a pleasure to work with especially Antonio, Chuck, Steve and Brian. I would definitely recommend this dealership to family Everyone was very nice and a pleasure to work with especially Antonio, Chuck, Steve and Brian. I would definitely recommend this dealership to family and friends. More
by DeAnn
Other Employees Tagged: Brian Franklin, Chuck Lindon, Antonio Taylor
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