Steve Sylvis
Steve Sylvis at Ken Ganley Toyota Pittsburgh

Steve Sylvis | Page 19

Service Advisor

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8
410 Reviews
4.8

410 Reviews

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410 Reviews of Steve Sylvis

April 10, 2024

Dealership Rating
Employee Rating

Great service and Steve was very helpful in scheduling and explaining service details. Video of inspection process is very nice. More

by MIKEHERRLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with Steve and our team. We're glad to hear we delivered such a great experience!

April 10, 2024

Dealership Rating
Employee Rating

I recently had my 4 runner serviced and the appointment was quick and easy! I was back on the road in no time! More

by Melissa Sauro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you, Melissa, for sharing about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

April 07, 2024

Dealership Rating
Employee Rating

The dealership is clean comfortable and offers refreshments while waiting. The staff is courteous and professional. Your survey asks me to rate individuals that I do not recall having any exposu More

by EMENEELY1770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 03, 2024

Dealership Rating
Employee Rating

Car was taken in as soon as I got there. It was done in the time frame given. Future services were explained. Staff is always friendly and helpful More

by WKEENER47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with Steve and our team. We're glad to hear we delivered such a great experience!

April 03, 2024

Dealership Rating
Employee Rating

Fast, clean, good spot for waiting, polite and helpful staff. Couldn’t ask anything else. More

by DIEGOGPGERALDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce , Lisa Onderko

Apr 03, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with Steve, Josh, and Lisa. We're glad to hear we delivered such a great experience!

April 03, 2024

Dealership Rating
Employee Rating

Car was taken immediately and on time. Service was done quickly. Information concerning future service items was explained. Guys were friendly and professional. Service is always excel More

by ALLIJO85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

Apr 03, 2024

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 03, 2024

Dealership Rating
Employee Rating

Doug, my sales professional was a pleasure to deal with and I plan to call him if we need another vehicle. KG service has always impressed me and so has the sales team including John in finance. Great atti More

by 1CRAIG.DICKEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Pestino, Doug Hirsh , John Mesko

Apr 03, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Doug and John met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as one of our valued customers for many more years to come!

March 30, 2024

Dealership Rating
Employee Rating

Respectfully, let’s not force the people who are handing you money to do work in addition. More

by JSHOUP425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce , Lisa Onderko

Mar 31, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

Apr 01, 2024

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 29, 2024

Dealership Rating
Employee Rating

Josh Bruce is always friendly and knowledgeable. The new ability to track your service time from your phone is a plus. More

by SIRPEDRO
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

Mar 30, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words for Josh and for taking the time to leave us this wonderful feedback!

March 27, 2024

Dealership Rating
Employee Rating

I was so happy to get my new Highlander Hybrid. I am very pleased with the Service Department. I have felt like everyone there is working hard to make my experiences great. More

by Debra Gift
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Yelling, Nick Marshall , Shaun Muldoon

Mar 27, 2024

Ken Ganley Toyota Pittsburgh responded

Debra, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Congratulations on your new Highlander Hybrid!

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