Steve Sylvis
Steve Sylvis at Ken Ganley Toyota Pittsburgh
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Steve Sylvis | Page 3

Service Advisor

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8
241 Reviews
4.8

241 Reviews

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241 Reviews of Steve Sylvis

March 27, 2024

Dealership Rating
Employee Rating

I was so happy to get my new Highlander Hybrid. I am very pleased with the Service Department. I have felt like everyone there is working hard to make my experiences great. More

by Debra Gift
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Yelling , Nick Marshall , Shaun Muldoon

Mar 27, 2024

Ken Ganley Toyota Pittsburgh responded

Debra, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Congratulations on your new Highlander Hybrid!

March 17, 2024

Dealership Rating
Employee Rating

Everything went smooth. I was in and out in no time. Will definitely come back. More

by NPOTTER412
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce, Lisa Onderko

Mar 18, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 16, 2024

Dealership Rating
Employee Rating

Everyone at Ken Ganley Toyota is a true professional. I saw a video step-by-step of the work that was done on my car.. it is always a great experience More

by DMURRELL76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce, Lisa Onderko

Mar 17, 2024

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Mar 18, 2024

Ken Ganley Toyota Pittsburgh responded

Hello, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 14, 2024

Dealership Rating
Employee Rating

I had a great experience. I would definitely lease/purchase another car there. The process was straightforward and transparent. More

by eqlevis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Marshall, John Mesko

Mar 15, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback!

March 12, 2024

Dealership Rating
Employee Rating

Was able to get an oil change the same day a maintenance message was on the screen of my Camry. More

by CINKATBAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Gasper

Mar 12, 2024

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

March 08, 2024

Dealership Rating
Employee Rating

I always like to go here for my oil changes. I bought a package and got a great deal. They have fast and friendly service. Highly recommend servicing your vehicle here. More

by THALEEYAH23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 02, 2024

Dealership Rating
Employee Rating

It was my first time purchasing a vehicle at Ken Ganley Toyota. I was recommended by a friend who was a longtime customer. Her recommendation was spot on! They were the best! More

by carolsburlikowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Slade Lindgren, John Mesko

Mar 03, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you for sharing your experience with us, Carol! We're happy to hear it went well and truly appreciate your feedback!

March 01, 2024

Dealership Rating
Employee Rating

I recently discovered an oil leak on my 2020 Tacoma. I told the service adviser about it when I pulled in. I waited for my oil change and tire rotation. I was then told by my service advisor that its on More

by JBETA712003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 04, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 26, 2024

Dealership Rating
Employee Rating

The folks at Ken Ganley were very pleasant to deal with. My service was completed very quickly. More

by shedmansion
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. Steve and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

February 19, 2024

Dealership Rating
Employee Rating

Very easy to schedule appointment. Addressed all the items. Steve is a great to work with. More

by mike17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2024

Ken Ganley Toyota Pittsburgh responded

Mike, We are very happy to hear Steve provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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