Steve Sylvis
Steve Sylvis at Ken Ganley Toyota Pittsburgh

Steve Sylvis | Page 23

Service Advisor

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8
410 Reviews
4.8

410 Reviews

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410 Reviews of Steve Sylvis

January 11, 2024

Dealership Rating
Employee Rating

Everyone is so helpful and very friendly. I love coming here for all of my car services. More

by CHANTI.J07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

Jan 11, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 09, 2024

Dealership Rating
Employee Rating

Always very friendly. I know Saturday is a busy day for them. Always can fit me in More

by CARNEY402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 09, 2024

Dealership Rating
Employee Rating

Very courteous, prompt, efficient and I loved the real time updates. Waiting stress was also comfortable and clean and spacey. More

by JDEMARCO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

Jan 09, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Toyota Pittsburgh to be a positive one. Please don't hesitate to reach out if you need anything else.

January 04, 2024

Dealership Rating
Employee Rating

I guess everything was all right I just feel it. You guys beat us up on selling us windshield wipers for our truck that didn't need it very upset with your service manager. More

by stokesms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce , Lisa Onderko

Jan 05, 2024

Ken Ganley Toyota Pittsburgh responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

January 02, 2024

Dealership Rating
Employee Rating

We were able to get a last minute inspection appointment which was must appreciated. The tech was told that oil maintence was also needed and he assured us he would take care of that as well. Upon completio More

by DMAC737
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Bruce , Lisa Onderko

Jan 04, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Jan 04, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

January 02, 2024

Dealership Rating
Employee Rating

Always went there for service on my 2017 Tacoma, and I finally got a chance to buy a vehicle from them a 2024 Tundra. Nick Marshall my salesman was great and the sales manager was easy to work with as we More

by Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Marshall , Shaun Muldoon

Jan 02, 2024

Ken Ganley Toyota Pittsburgh responded

Scott, We are so glad that Nick had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Congratulations on your new 2024 Tundra!

December 30, 2023

Dealership Rating
Employee Rating

I will never go back to Ganley Toyota. The service department is awful. Nick Marshall the salesman is the only decent person there. More

by SUPACASE17
Recommend Dealer
No

Other Employees Tagged: Robert Killmeyer , Lisa Onderko, Jeff , in service. 6 stars.

Jan 01, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

December 29, 2023

Dealership Rating
Employee Rating

Very nice dealership very clean, they provide very good service work with you and get the job done More

by DEBO2956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Yelling, Slade Lindgren , John Mesko

Dec 31, 2023

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 29, 2023

Dealership Rating
Employee Rating

From the first time I went to look at a potential car to buy, to buying the car and now routine maintenance, every person we have interacted with has been friendly and professional. I said recently to my hu More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce , John Mesko, Shaun Muldoon, Lisa Onderko

Dec 29, 2023

Ken Ganley Toyota Pittsburgh responded

Thank you, Ashley, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

December 28, 2023

Dealership Rating
Employee Rating

They are always very friendly and helpful fixing whatever problem or question I have about my car. More

by givengohockey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce , Lisa Onderko

Dec 29, 2023

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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