Steve Sylvis | Page 32

I had a 10am appointment for an oil change and tire rotation. It took them over 2 hours to attend to my car. They were nice enough not to charge me for my inconvenience, but when I got to my car I chec rotation. It took them over 2 hours to attend to my car. They were nice enough not to charge me for my inconvenience, but when I got to my car I checked and they never rotated my tires (I marked them before I went in). Also, this is not the first time this has happened. When I informed the desk, they acted surprised that I wanted them rotated, though it says it directly on the bill. The tires were rotated (another 20 minute delay). I just hope my oil was actually changed and the fluids topped off. I will have to check that since your service department can't be trusted. I doubt I will ever be back again since, as I pointed out above, this happened to me before at this location. I was hoping things had changed with new owners, but I guess not. Almost forgot. They didn't even wash the van. More

by DOUGWOODS34 Verified Customer Verified Customer

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Ken Ganley service dept is always efficient and very quick. The waiting area is always very clean and it’s nice that they have coffee there for all the customers. quick. The waiting area is always very clean and it’s nice that they have coffee there for all the customers. More

by KKOESTLINE Verified Customer Verified Customer

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Great staff and great service. Highly recommend Ken Ganley Toyota for fair and excellent service. Highly recommend Ken Ganley Toyota for fair and excellent service. More

by MLR5310 Verified Customer Verified Customer

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Quick, efficient and thorough service for the 6 month check up. Concerns addressed and additional follow up scheduled. check up. Concerns addressed and additional follow up scheduled. More

by TOMMCD327 Verified Customer Verified Customer

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I’m not refer any of my friends and families, they say 1 things and did another things and did another More

by CHANDRA.PRASAI62 Verified Customer Verified Customer

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The service was quick and professional and great courteous techs. Will keep coming here for service courteous techs. Will keep coming here for service More

by MEL_LOW78 Verified Customer Verified Customer

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fast friendly service and good workmanship. care taken to protect the interior during service. Good all around care taken to protect the interior during service. Good all around More

by MAYFDECMS Verified Customer Verified Customer

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I was delighted when I dropped my car off the day before my appointment, and my state inspection was finished on the same day, Finished one day before my actual appointment. Super service. Thank you. my appointment, and my state inspection was finished on the same day, Finished one day before my actual appointment. Super service. Thank you. More

by GREG.MALZONE Verified Customer Verified Customer

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Always had a very good communication with Service dept. did recall on back window seal without asking did recall on back window seal without asking More

by CHIEF444 Verified Customer Verified Customer

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Service department was great (Steve) and the manager (Bob) was very better than great. I would highly recommend this dealership to my family and friends. (Bob) was very better than great. I would highly recommend this dealership to my family and friends. More

by DWIECZENSKI Verified Customer Verified Customer

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