Steve Sylvis | Page 4

It was my first time purchasing a vehicle at Ken Ganley Toyota. I was recommended by a friend who was a longtime customer. Her recommendation was spot on! They were the best! Toyota. I was recommended by a friend who was a longtime customer. Her recommendation was spot on! They were the best! More

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I recently discovered an oil leak on my 2020 Tacoma. I told the service adviser about it when I pulled in. I waited for my oil change and tire rotation. I was then told by my service advisor that its on I told the service adviser about it when I pulled in. I waited for my oil change and tire rotation. I was then told by my service advisor that its only “seepage” and they cannot fix it under warranty. He told me that is their “policy”. I was told the oil has to be “gushing” in order for them to repair it under warranty. My truck has just under 47,000 miles. This is the most ridiculous thing I have ever heard. I will not be coming back to this dealer and this might be the last Toyota I purchase. More

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The folks at Ken Ganley were very pleasant to deal with. My service was completed very quickly. My service was completed very quickly. More

by shedmansion Verified Customer Verified Customer

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The service is always good and the staff are very helpful . Jeff Petrick was very helpful helpful . Jeff Petrick was very helpful More

by JAMESFOX0825 Verified Customer Verified Customer

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Very easy to schedule appointment. Addressed all the items. Steve is a great to work with. Addressed all the items. Steve is a great to work with. More

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Always efficient and very professional. Very short wait times each time I take my car in for service. Very short wait times each time I take my car in for service. More

by KKOESTLINE Verified Customer Verified Customer

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Didn't wait long car was in and out within an hour. Also sent me updates on when my car would be done and sent a video of the underneath of my car Also sent me updates on when my car would be done and sent a video of the underneath of my car More

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The staff is always so nice. When I went to pick up my car so was informed there is now a 2% surcharge for credit card payments. When I went to pick up my car so was informed there is now a 2% surcharge for credit card payments. More

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I took my car in today for an inspection that was due and I was late; however, Steve Sylvis was very understanding and professional. He approached me with a smile anticipating my arrival 🙂. I was very hap I was late; however, Steve Sylvis was very understanding and professional. He approached me with a smile anticipating my arrival 🙂. I was very happy that he understood my tardiness. But he got right to working on my car. The technician did an excellent job in explaining on video as i waited what he did in my inspection. Very pleased with my results...happy customer!! More

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Exceptional service. Thorough expert work. Video of service checks was awesome. Service and results were nicely explained by friendly professionals. Highly recommend! Thorough expert work. Video of service checks was awesome. Service and results were nicely explained by friendly professionals. Highly recommend! More

by DRUMSALLDAY8 Verified Customer Verified Customer

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