Walser did a good job getting me into the right truck for
my needs. Friendly staff and I would recommend Walser GMC.
my needs. Friendly staff and I would recommend Walser GMC.
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by grampasgrin
Verified Customer
Verified Customer
Feb 25, 2026 -
Walser Buick GMC Roseville responded
Thank you for recommending our team and congratulations on your new GMC Sierra 1500. We’re glad our friendly staff helped match you with the truck that fits your needs. Please let us know if you need anything in the future.
Walser Buick GMC Roseville Team
Service tech was extremely helpful and knowledgeable.
Waited and vehicle was ready as stated. Area was comfortable.
Waited and vehicle was ready as stated. Area was comfortable.
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by ronzinniel
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Taylor Minners
Feb 24, 2026 -
Walser Buick GMC Roseville responded
Thank you for the 5-star review! We’re so glad our service technician provided the helpful and knowledgeable support we strive for. It’s great to hear that your vehicle was ready exactly when promised and that you enjoyed the comfort of our waiting area.
We look forward to seeing you again at Walser Buick GMC Roseville!
My service experience was very positive.
The staff and mechanics were very helpful and did a great job.
The staff and mechanics were very helpful and did a great job.
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by linda94
Verified Customer
Verified Customer
Service Price Transparency
Feb 21, 2026 -
Walser Buick GMC Roseville responded
Thanks for the 5-star shout-out! We're thrilled to hear our staff and mechanics hit the mark and provided a positive experience. We’ll be sure to pass your kind words along to the entire team. We look forward to seeing you at your next service visit!
Excellent selection of used vehicles, knowledgeable sales
staff that was not high pressure with great customer service.
staff that was not high pressure with great customer service.
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by rbobek71
Verified Customer
Verified Customer
Feb 18, 2026 -
Walser Buick GMC Roseville responded
We’re delighted you enjoyed our range of pre-owned models and found our team knowledgeable without any pressure. It’s rewarding to hear our approach to service made a positive impression. We look forward to helping you again in the future.
Walser Buick GMC Roseville Team
Fifteen word minimum No no no.
Nay nay nay. Nix nix nix. Not me. Done.
Nay nay nay. Nix nix nix. Not me. Done.
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by kbweitz
Verified Customer
Verified Customer
Feb 09, 2026 -
Walser Buick GMC Roseville responded
Thank you for the 5‑star review! We appreciate your fun message and are glad we could provide a great experience. Your feedback means a lot to our team, and we look forward to seeing you again!
Was able to take a look at my issue last minute and made
sure I was in the loop
sure I was in the loop
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by austind
Verified Customer
Verified Customer
Service Price Transparency
Feb 08, 2026 -
Walser Buick GMC Roseville responded
We’re pleased that our team could address your GMC Sierra 1500 issue on short notice and keep you in the loop. Let us know if you need any further assistance.
Pleasant nice customer service.
Fixed my car but same problem with my tire sensor being off the first time now a different sensor is not working, it is costly for me.
Fixed my car but same problem with my tire sensor being off the first time now a different sensor is not working, it is costly for me.
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by Sharon Durand
Verified Customer
Verified Customer
Service Price Transparency
Feb 02, 2026 -
Walser Buick GMC Roseville responded
Thank you so much for the 5-star rating and for your kind words about our team’s service! We’re glad we could assist with your initial repairs.
However, we are concerned to hear that you're now experiencing a new sensor issue so shortly after your last visit. We understand how frustrating and costly recurring vehicle issues can be
It was a painfully slow process, even though I went in
knowing the vehicle I wanted to purchase. They wouldn't work me on the price at all. Really pushed an overpriced and not worth it (kind of scam-y) "o
knowing the vehicle I wanted to purchase. They wouldn't work me on the price at all. Really pushed an overpriced and not worth it (kind of scam-y) "only get your vehicle worked on here" extra cost program
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by ...
Verified Customer
Verified Customer
Jan 30, 2026 -
Walser Buick GMC Roseville responded
Thank you for your feedback. I’m sorry to hear that your experience wasn't as efficient as you hoped, especially since you came in prepared. We know your time is valuable, and we are constantly working to streamline our paperwork process.
Regarding our pricing, we use a 'One Price' strategy to ensure every customer gets our best price upfront without the need for stressful negotiations. While we understand this is different from the traditional dealership model, it’s designed to provide total transparency.
Additionally, I’m sorry that our protection options felt pushed. Our goal is to present Walser Autoguard plans as a way to protect your investment, but they are always optional. We never want a customer to feel pressured into a service that doesn't fit their needs.
We’d appreciate the chance to talk more about your experience and how we can improve. Please reach out to our General Manager Steve Tuschen 952-467-8633
Bought a 26000 dollar truck.
Picked it up, had less than an eighth of a tank of gas. A week later realized the battery was shot. Two weeks later the brakes are shrieking like ban
Picked it up, had less than an eighth of a tank of gas. A week later realized the battery was shot. Two weeks later the brakes are shrieking like banshees. Not sure what 240 points were inspected, but batteries and brakes should have been on the list. Not happy really. Except for the fact it's a sierra denali and looks great. Almost forgot, Walser offers a 250 dollar discount for veterans, they tried to screw me out of that as well.
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by ddm1357
Verified Customer
Verified Customer
Jan 29, 2026 -
Walser Buick GMC Roseville responded
Thank you for taking the time to share this feedback. First and foremost, thank you for your service. I am sincerely sorry that your experience purchasing this Sierra Denali has been anything but premium.
It is disappointing to hear that we missed the mark on the basics—from the fuel level at pickup to the battery and brake issues you've described. Our Walser 240-point inspection is designed to catch exactly these types of wear-and-tear items, and it is clear we fell short of our standards in this instance.
Furthermore, I want to personally apologize for the experience regarding our $250 Military Discount. At Walser, we are proud to offer this "thank-you" price drop to all veterans with just a valid ID, and it should never be a struggle to receive it.
We would like to make this right. Please reach out to me directly General Manager Steve Tuschen 952-467-8633 so we can discuss a resolution for the maintenance items and ensure your veteran discount has been resolved. We value your business and hope to regain your trust."
They could not tell me what they used for oil in the
tuck and it was not on the paperwork. The next day the warning lights came on for tire pressure and I had to stop and fill them up. This was the wers
tuck and it was not on the paperwork. The next day the warning lights came on for tire pressure and I had to stop and fill them up. This was the werst service I have ever had.
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by topkee
Verified Customer
Verified Customer
Service Price Transparency
Jan 27, 2026 -
Walser Buick GMC Roseville responded
We sincerely apologize for the experience you had with your recent service. Providing clear information and ensuring your vehicle is road-ready are our top priorities, and it's clear we missed the mark this time. We would like to make this right—please contact our General Manager Steve Tuschen 952-467-8633 so we can identify the oil used in your truck and address the tire pressure issue immediately.
Jan 27, 2026 -
topkee responded
They had to go and find what was used for oil and they did.
But it should have been documented.
I filled the tires with air and they seem to be holding.
But I was on a biasness trip and really did not have the time for something that should have been checked the day before.
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