Steve Ursin
Steve Ursin at Arlington Heights Ford

Steve Ursin | Page 20

Sales Pro

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
386 Reviews

Steve is a HUGE Blackhawks fan and has a tattoo signed by Bobby Hull on his arm. Steve also loves to fish and is neighbors with everyone from LZ.

5.0

386 Reviews

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386 Reviews of Steve Ursin

April 27, 2024

Dealership Rating
Employee Rating

Very pleasant to work with. Nice people. Not a lot of wait time. Will recommend this dealership More

by ajcj26
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
May 02, 2024

Arlington Heights Ford responded

We appreciate the kind words, ajcj26. We look forward to seeing you again in the future! Sincerely, The Arlington Heights Ford Team

April 26, 2024

Dealership Rating
Employee Rating

Lots of knowledge. Steve was very honest and very efficient. I would recommend him 100% More

by spence60532
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2024

Arlington Heights Ford responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Steve was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Arlington Heights Ford Team

April 20, 2024

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Employee Rating

Once again, just the best service. My second car in a month! Continue to be impressed. More

by DMutnick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Baez, Dan Szwec

Apr 24, 2024

Arlington Heights Ford responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Arlington Heights Ford Team

April 17, 2024

Dealership Rating
Employee Rating

Megusto. El servicio. Si lo recommend. Me. Ayudaron mucho. Si comprare otro carro. Aqui en un. Futuro More

by Robertobarrios
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Cassie Smith, Jose Gutierrez , Joe Anzelone, Joe Baez, Israel Gonzalez, Joe Siciliano

Apr 19, 2024

Arlington Heights Ford responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, The Arlington Heights Ford Team

April 15, 2024

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Employee Rating

Steve was wonderful. Not a pushy car sales man. Had a lot of great information on making a decision on the right car to buy. More

by helpinghandserv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teddy Dziedzic

Apr 18, 2024

Arlington Heights Ford responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Steve was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Arlington Heights Ford Team

April 13, 2024

Dealership Rating
Employee Rating

We worked with Steve Ursin and he was great! Very pleasant, engaging and helpful, and we are happy with our new car. There is also a very cute Doodle in the office for entertainment while you wa More

by lisapaul80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teddy Dziedzic

Apr 17, 2024

Arlington Heights Ford responded

Congratulations on your new vehicle, Lisa. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Steve was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Arlington Heights Ford Team

April 11, 2024

Dealership Rating
Employee Rating

Steve was extremely friendly and cooperative. He made sure we were satisfied with loan rates, trade-in rates. He is very efficient and knowledgeable, with a pleasant personality. More

by Nabanita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 16, 2024

Arlington Heights Ford responded

Hi Nabanita, and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Steve is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, The Arlington Heights Ford Team

March 23, 2024

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Employee Rating

Steve Ursin made the purchase of my mom’s new Ford Edge a pleasure. He was very informative and patient. Great customer service!! More

by Suz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2024

Arlington Heights Ford responded

Suz, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Arlington Heights Ford Team

March 21, 2024

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Employee Rating

Made the experience seamless. Shows a lot of respect and humor along the way. Greatly recommend More

by Emil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cassie Smith, Teddy Dziedzic , Israel Gonzalez

Mar 25, 2024

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us, Emil! We work hard to make sure our guests have an seamless experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

March 15, 2024

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Employee Rating

Straight forward conversation and no pushiness. Worked to find car I wanted at another location with my specs I liked. More

by Claudemj12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2024

Arlington Heights Ford responded

Thank you so much for your glowing review, Claude! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Sincerely, The Arlington Heights Ford Team

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