Cassie Smith
Cassie Smith at Arlington Heights Ford

Cassie Smith

Internet Manager

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
132 Reviews

Hometown: Palatine Resides in: McHenry Cassie started here at age 16. She has worked in our office as a cashier, been a coordinator in our Business Development Center, and now manages that Department with Mayra. Cassie is also the personal assistant for all the managers...she gets handed all the things no one else is willing to do.

Dealership Experience

24 yrs

5.0

132 Reviews

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132 Reviews of Cassie Smith

April 17, 2026

Dealership Rating
Employee Rating

I enjoyed my experience with Elliott and John. They both did a great job and assisting me with my bronco purchase. Thank you so much. More

by turboja2003
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Purchase Time
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Recommend Dealer
Yes
Apr 19, 2026

Arlington Heights Ford responded

Thank you for sharing your experience with our team at Arlington Heights Ford. We appreciate your feedback on the Bronco purchase.

April 15, 2026

Dealership Rating
Employee Rating

Great experience, Elliot was knowledgeable and very helpful. I appreciate him walking me through everything More

by Jbiest5
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Apr 19, 2026

Arlington Heights Ford responded

Thank you for sharing your experience with our team at Arlington Heights Ford. We appreciate your feedback.

April 06, 2026

Dealership Rating
Employee Rating

Lonnie Catanese was great from start to finish. I would highly recommend him for all of your automotive needs More

by judeannecaputo
Recommend Dealer
Yes
Apr 09, 2026

Arlington Heights Ford responded

Thank you for recommending our team at Arlington Heights Ford. We appreciate your feedback.

April 01, 2026

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Employee Rating

Elliot my sales man was great by I work with! He is funny , personable and the very best thing honest and transparent. It’s the best car buying experience I’ve had. Also finance manager did not p More

by lovebnandrewsmom
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 02, 2026

Arlington Heights Ford responded

We're glad our team at Arlington Heights Ford provided a positive car buying experience for you. Thank you for recommending us. We appreciate your feedback.

March 28, 2026

Dealership Rating
Employee Rating

Lonnie is an incredible sales person. He took the time to listen to all my needs and helped me find the perfect car. I will be highly recommending Arlington Heights to all my friends and More

by VMUKY
Recommend Dealer
Yes
Mar 29, 2026

Arlington Heights Ford responded

Thank you for sharing your positive experience with our team at Arlington Heights Ford. We appreciate your recommendation and are glad to hear you found the right car. Wishing you all the best with your new vehicle.

March 28, 2026

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Employee Rating

Great people to do business with! Second vehicle I buy from this establishment and also brought my sister and she bought her”s too! Customer for life! Highly recomend! More

by Enrique
Recommend Dealer
Yes
Mar 29, 2026

Arlington Heights Ford responded

Thank you for your continued trust in Arlington Heights Ford. We appreciate you recommending us to your sister as well. Looking forward to serving you both.

March 25, 2026

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Friendly service with customer oriented focus. Overall happy with the visit and would recommend for future purchases More

by Luke.duggins
Sales Price Transparency
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Recommend Dealer
Yes
Mar 26, 2026

Arlington Heights Ford responded

Thank you for sharing your experience at Arlington Heights Ford. We're glad our team provided customer-focused service. We appreciate your recommendation.

March 20, 2026

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Employee Rating

Came in to see my family friend Elliot, and he helped me find exactly what I was looking for. I am in love with my new car! He made the entire process quick and easy, and made me feel even more confident in More

by Knox
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2026

Arlington Heights Ford responded

Thank you for sharing your experience at Arlington Heights Ford. We're glad our team helped make your purchase smooth. Enjoy your new car.

March 12, 2026

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Employee Rating

Fabulous car salesman highly recommend Jasmine and Teddy Arlington heights was a great dealership and experience More

by JerryWashington93
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 12, 2026

Arlington Heights Ford responded

Thank you for recommending Arlington Heights Ford. We appreciate your kind words about our team and your experience. Enjoy your new vehicle.

March 04, 2026

Dealership Rating
Employee Rating

Whole experience was extremely fast and easy. Everything was thoroughly explained by the team at Arlington Heights Ford a big thanks to Lonnie, Teddy and JR. More

by SanDS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2026

Arlington Heights Ford responded

We appreciate your feedback on our team at Arlington Heights Ford. It's good to hear the experience was smooth and clear. Thank you for sharing.

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