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Steve Wenham
201 Reviews
201 Reviews
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201 Reviews of Steve Wenham
April 03, 2018
Great Customer Service! I was provided detailed information about the service that would be provided as well as why. Im addition, I was given the opportunity to get assistant I was provided detailed information about the service that would be provided as well as why. Im addition, I was given the opportunity to get assistant with any other question I had regarding my vehicle. More
by ladyham
Verified Customer
April 03, 2018
Very professional and clear explanations. I asked for an evaluation of an oil leak. I was given a complete explanation of what was happening and how I could have it serviced. Any other probl I asked for an evaluation of an oil leak. I was given a complete explanation of what was happening and how I could have it serviced. Any other problems were pointed out and given to me in the order from the most needed service down. There was no charge for this evaluation. More
by sharonju
March 20, 2018
They are honest and efficient Never had these folks try to overcharge or get me to over commit like some other places. They perform the job on the same day typically and get my car Never had these folks try to overcharge or get me to over commit like some other places. They perform the job on the same day typically and get my car back quickly. More reasons to buy a Toyota if the service team is friendly, helpful and not sketchy. Maybe I've had bad experiences at other places but this one is great. More
by Carmaestro01
Other Employees Tagged: Chris Martinez, Bekah Huey, Kyle Schumacher , Cole Anderson, Darrell Dela Torre, Paul Hernandez, Shane Oneill, Jim Stockman
March 06, 2018
Happens every time!! Roseville Toyota and its employees rank Number 1. Everytime i go in I am treated like their favorite customer!! Can’t say that about any other busin Roseville Toyota and its employees rank Number 1. Everytime i go in I am treated like their favorite customer!! Can’t say that about any other business’s that I frequent - friendly and efficient!!! More
by RENEE3UVUM
Other Employees Tagged: Shane Oneill, Jessica Romero
March 05, 2018
Normal Maintenance Came in for a normal maintenance and the technician uncovered a leaking cam shaft cover. Something common with the Tundra and Sequoia models and the Came in for a normal maintenance and the technician uncovered a leaking cam shaft cover. Something common with the Tundra and Sequoia models and the 5.7 liter engine. Good time to uncover the issue - At the 70th month of a 72 month extended warranty. More
by pherman0
February 26, 2018
Regular Maintenance Great customer service! Our pre paid maintenance warranty has expired in Dec 2017. Steve did some research and found out there are two more maintenanc Great customer service! Our pre paid maintenance warranty has expired in Dec 2017. Steve did some research and found out there are two more maintenance service left. Thank you Steve! Our regular maintenance was completed at no extra cost. More
by MD
February 14, 2018
We take all our Toyota's to JL Sullivan's for service. Fully trust your dealership as you have been proven to be Honest and fair when servicing our Cars/Trucks. Been dealing with you all over 15 years. Fully trust your dealership as you have been proven to be Honest and fair when servicing our Cars/Trucks. Been dealing with you all over 15 years. More
by STEVEV1403
February 13, 2018
Service was aweome! Shuttle not so great Toyota has always had pretty good service. The prices are definitely comparable to other local mechanics. I brought my 2010 Corolla in for an airbag Toyota has always had pretty good service. The prices are definitely comparable to other local mechanics. I brought my 2010 Corolla in for an airbag recall along with a tire rotation. Since I bought the tires at Toyota the whole service was free. The inspection they perform pointed out that one of the brake lights were out and the cabin air filter was dirty. I changed those on my own after, but it was nice that they brought it up because i'm not sure how long it would have taken me to notice that the brake light was out. The shuttle was a bit behind, I put a name in at 8:08 and didn't get a call until 8:44. I'm a bit surprised they don't have some sort of GPS tracking on the car. Then they could at least inform you of the current location of the vehicle and possibly how many more drop offs, this would make it easier to decide right away if you want to wait for the shuttle or not. After about 10 minutes of waiting I decided to just call a friend instead of waiting without any ETA of when a shuttle would be ready. I didn't remove any stars because the shuttle just seems like an extra perk. However, if you are going to offer it I think the communication between the shuttles and the customers should be a bit more open. More
by I_RAWNSLEY
February 11, 2018
Very friendly and accommodating Steve was very friendly and informative. Made it a very pleasant experience. I will be back for sure. He let me know what was going on and kept me Steve was very friendly and informative. Made it a very pleasant experience. I will be back for sure. He let me know what was going on and kept me updated. I did not know they had a car service that could take me home for the time my car was going to be worked on so that was a very pleasant surprise. More
by jball311
February 10, 2018
service experence was elxellent Steve was very attentive and courteous. Will definitely ask for him next time I come in. Offered some advice for a problem I have had occasionally.. Steve was very attentive and courteous. Will definitely ask for him next time I come in. Offered some advice for a problem I have had occasionally.. More
by nikimorrisroe
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