Steve Wenham | Page 18

Efficient Great service. Offered a free wash in addition to the maintenance service. Definitely Go back for other work if necessary. Please send any promotion Great service. Offered a free wash in addition to the maintenance service. Definitely Go back for other work if necessary. Please send any promotional items to encourage re-visits. More

by HIKERSRUS Verified Customer Verified Customer

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Quick!! Just had my first 5000 mile service, I'm from Oregon but was in town for work in roseville, In and out quick! Free car wash! Just had my first 5000 mile service, I'm from Oregon but was in town for work in roseville, In and out quick! Free car wash! More

by joshua.j.simon Verified Customer Verified Customer

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2018 Tundra recall service I brought my 2018 Tundra in for 2 notices of recall. One was promptly corrected, however I was told the other recall notice had expired. I purchased I brought my 2018 Tundra in for 2 notices of recall. One was promptly corrected, however I was told the other recall notice had expired. I purchased this vehicle in Dec 2017, and received the first recall notice (the one that “expired” in late March 2018. How does a recall “expire” is such a short amount of time? More

by bsilva1s26 Verified Customer Verified Customer

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Horrible I have been a customer for almost 3 years with a purchase of 2 separate Toyota Corollas. It has been down hill service since my last purchase nearly 2 I have been a customer for almost 3 years with a purchase of 2 separate Toyota Corollas. It has been down hill service since my last purchase nearly 2 years ago. My last visit was the last draw for any type of car service. I had to cancel all warranties because the operation in the service department has too many fall throughs within the employees. I'm not a person to get upset easily but this has been an ongoing chain of horrible events. I myself will never reccomend Roseville Toyota to anyone. More

by MARIEE_RODRIGUEZ Verified Customer Verified Customer

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Got what I needed, except what I went for.. My experience was ok. I went to have a noise inspected and was called and told the noise was fixed. Yaay! When I went to pick up my car, I asked for a My experience was ok. I went to have a noise inspected and was called and told the noise was fixed. Yaay! When I went to pick up my car, I asked for a car wash and was told I couldn't because of the crack in the windshield, there was no crack in the windshield when I dropped it off. So they end up having to replace it but didn't want to give me a rental initially while they "investigated" what happened. They end up giving me one, with a little pressure. After the car was fixed and I picked it up, the original noise that I was hearing was still there and my car still wasn't washed...😐 In most every way, they ended up doing what needed to be done, customer service wise but they had to backtrack to cover their butts. So I ended up with a new windshield, win, but that's about it...🤷🏾??? More

by RACHANEE.JACKSON Verified Customer Verified Customer

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Toyota maintenance Good customer service, appointment went smooth, shuttle service is a great addition. Maintenance team discovered problem quickly and fixed issue in a Good customer service, appointment went smooth, shuttle service is a great addition. Maintenance team discovered problem quickly and fixed issue in a timely manner. The team had me test drive my corolla and ensure the problem was resolved. Great service & free car wash. More

by kfm6411 Verified Customer Verified Customer

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Gets the job done right I drive toyota because of thier quality and longevity.this dealership goes beyond the norm to make sure each vehicle and thier owners are well cared f I drive toyota because of thier quality and longevity.this dealership goes beyond the norm to make sure each vehicle and thier owners are well cared for. Thank you Rossville Toyota More

by TEFINN Verified Customer Verified Customer

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Great service except for. Servicer was exceptional. Steve Wenham did an excellent job. I would have given 5 stars but I did not get the free car wash I was promised. Servicer was exceptional. Steve Wenham did an excellent job. I would have given 5 stars but I did not get the free car wash I was promised. More

by QUARESMA Verified Customer Verified Customer

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Very courteous and professional people This dealership is the most professional people I’ve ever met. I’ve always had excellent service from the people that work there. I would highly recom This dealership is the most professional people I’ve ever met. I’ve always had excellent service from the people that work there. I would highly recommend them to my family and friends without hesitation as I’ve never been treat with so much respect than this dealership More

by WHEATLANDCA Verified Customer Verified Customer

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Excellent service I was impressed with the organization of the the service department. You drive into the service garage and everything moved like clockwork even to the I was impressed with the organization of the the service department. You drive into the service garage and everything moved like clockwork even to the getting your car when it is finished. The entire staff is friendly and helpful! More

by KATH.WADDELL Verified Customer Verified Customer

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