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Steve Wenham
Refer Me
185 Reviews
185 Reviews
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185 Reviews of Steve Wenham
January 19, 2019
Awful customer service This is a follow up review, but it has not changed what so ever. This service center has zero communication with each other. It took them three days t This is a follow up review, but it has not changed what so ever. This service center has zero communication with each other. It took them three days to release my car, even though I paid for my bill. They delayed everything, and then when I called to ask them why it wasn’t being released; they said it was because of the bill. Even though I had already paid for it. The manager mike, then instead of taking to me, decided to play telephone and relay messages instead of talking to me. They did not value me as a customer. Apparently buying a new car and helping me get it fixed means nothing to these people. More
by thanh94
Verified Customer
Helpful 
January 18, 2019
Great experience Went in for my 1st service. Had a few other minor issues that needed to be addressed. Everything was addressed in a timely manner and received calls w Went in for my 1st service. Had a few other minor issues that needed to be addressed. Everything was addressed in a timely manner and received calls with updates on a regular basis. Very pleased with the service and work. More
by MikeCim209
January 18, 2019
Car damaged during service . No offer for making me whole for wasted extra time. Took 1 week to get back with plan to fix damage; still has not offered anything to make me whole . No offer for making me whole for wasted extra time. Took 1 week to get back with plan to fix damage; still has not offered anything to make me whole More
by HIKO70000
January 14, 2019
Bad customer service Brought my car in since a malfunction happened, and I can not drive it. Nobody was helpful or sympathetic, gave me the run around the entire time. Too Brought my car in since a malfunction happened, and I can not drive it. Nobody was helpful or sympathetic, gave me the run around the entire time. Took a full day to diagnose the problem even though it was brought in before they opened. Service adviser decided to give me a price tag before anything. He also talked to me like I was incompetent. I bought this car 6 months ago, and was being treated like I didn’t just do business with them. I am taking my business somewhere else. Also, a adviser I talked to first basically said that my isn’t that new since I didn’t get it a week ago. I’m going somewhere else from now on. More
by thanh94
January 13, 2019
Everything was just as they told me it would be. I’m in customer service myself. There was no wasting of my time. You’re very courteous professional and I appreciated that. No one likes to have to I’m in customer service myself. There was no wasting of my time. You’re very courteous professional and I appreciated that. No one likes to have to get the car worked on, but you made it I completely exceptabe. Thank you! More
by DKENNEDY580
January 13, 2019
Follow up on engine oil leak. Fair, honest service. Steve Wenham did an excellent job In regards to determining the extent of engine oil leakage on my 4RUNNER! Thanks Steve, for yo Fair, honest service. Steve Wenham did an excellent job In regards to determining the extent of engine oil leakage on my 4RUNNER! Thanks Steve, for your service. More
by jaychilcott
January 12, 2019
Very good people and fast service This dealership has always been friendly and efficient , never left here with an issue and I’ve gotten over 20 cars serviced here over the last severa This dealership has always been friendly and efficient , never left here with an issue and I’ve gotten over 20 cars serviced here over the last several years, just a good all around experience and free popcorn and coffee too!! More
by 2razzano
Other Employees Tagged: Chris Martinez, Bekah Huey, Kewal Singh, Kyle Schumacher , Darrell Dela Torre, Christian Hurtado
January 10, 2019
Good service I am happy with Roseville Toyota service due to short waiting appointment . Professional and complementary loaner vehicle and car wash while your car I am happy with Roseville Toyota service due to short waiting appointment . Professional and complementary loaner vehicle and car wash while your car in service ! Thank you More
by WANGKAM
Other Employees Tagged: Paul Hernandez
January 10, 2019
Routine Maintenance 85,000 mile service- $25.99...glad I bought a Prius! Will continue to schedule maintenance at Roseville Toyota...next service is scheduled for July 20 85,000 mile service- $25.99...glad I bought a Prius! Will continue to schedule maintenance at Roseville Toyota...next service is scheduled for July 2019 More
by Dave
January 08, 2019
Excellent Service My Prius Prime needed an system upgrade. When I called, I expected to have to wait to get my car in. To my surprise, I was able to make an appointment My Prius Prime needed an system upgrade. When I called, I expected to have to wait to get my car in. To my surprise, I was able to make an appointment for the next day at a time that was convenient to my schedule. I was told it would take about 4 hours. It was done and ready for me in about 2 & 1/2 hours. They went out of their way to answer all of questions. I highly recommend Roseville Toyota Service. More
by REBA
