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Steve Wenham
199 Reviews
199 Reviews
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199 Reviews of Steve Wenham
January 20, 2019
Awesome service Jim and the shuttle crew were great and the time I was given for the completion of the work was very accurate. I had a pleasant experience. Jim and the shuttle crew were great and the time I was given for the completion of the work was very accurate. I had a pleasant experience. More
by LWSOMERS
Verified Customer
January 19, 2019
Wonderful place! Wonderful people! Best service ever. Purchased my vehicle there. Great price! Amazing sales staff! ALL my service is done there and I won’t go anywhere else! Convenient Best service ever. Purchased my vehicle there. Great price! Amazing sales staff! ALL my service is done there and I won’t go anywhere else! Convenient! Great customer service! They really put people first! More
by trudibreese
January 19, 2019
Awful customer service This is a follow up review, but it has not changed what so ever. This service center has zero communication with each other. It took them three days t This is a follow up review, but it has not changed what so ever. This service center has zero communication with each other. It took them three days to release my car, even though I paid for my bill. They delayed everything, and then when I called to ask them why it wasn’t being released; they said it was because of the bill. Even though I had already paid for it. The manager mike, then instead of taking to me, decided to play telephone and relay messages instead of talking to me. They did not value me as a customer. Apparently buying a new car and helping me get it fixed means nothing to these people. More
by thanh94
January 19, 2019
Steve is fantastic Great job Steve keep up the incredible work. Thank you for being so very dedicated to my satisfaction that you stayed extra late at work. 😊 Great job Steve keep up the incredible work. Thank you for being so very dedicated to my satisfaction that you stayed extra late at work. 😊 More
by SWEEEETIE7482
January 19, 2019
Regular Oil change Paul my regular service guy was not in on this day and Steve helped me he did a very good job and she helped me for future service needs. Before I Paul my regular service guy was not in on this day and Steve helped me he did a very good job and she helped me for future service needs. Before I owned a Toyota I would have my past cars serviced out in the public somewhere, Aftwr purchasing a Toyota Rav 4 in 2010. I only have it serviced at Roseville Toyota. That way all my service information you have the records of everything that goes on with my car. This makes it very easy when the various milestone maintenance check ups are due. More
by ANN
January 18, 2019
Car damaged during service . No offer for making me whole for wasted extra time. Took 1 week to get back with plan to fix damage; still has not offered anything to make me whole . No offer for making me whole for wasted extra time. Took 1 week to get back with plan to fix damage; still has not offered anything to make me whole More
by HIKO70000
January 18, 2019
Great experience Went in for my 1st service. Had a few other minor issues that needed to be addressed. Everything was addressed in a timely manner and received calls w Went in for my 1st service. Had a few other minor issues that needed to be addressed. Everything was addressed in a timely manner and received calls with updates on a regular basis. Very pleased with the service and work. More
by MikeCim209
January 14, 2019
Bad customer service Brought my car in since a malfunction happened, and I can not drive it. Nobody was helpful or sympathetic, gave me the run around the entire time. Too Brought my car in since a malfunction happened, and I can not drive it. Nobody was helpful or sympathetic, gave me the run around the entire time. Took a full day to diagnose the problem even though it was brought in before they opened. Service adviser decided to give me a price tag before anything. He also talked to me like I was incompetent. I bought this car 6 months ago, and was being treated like I didn’t just do business with them. I am taking my business somewhere else. Also, a adviser I talked to first basically said that my isn’t that new since I didn’t get it a week ago. I’m going somewhere else from now on. More
by thanh94
January 13, 2019
Follow up on engine oil leak. Fair, honest service. Steve Wenham did an excellent job In regards to determining the extent of engine oil leakage on my 4RUNNER! Thanks Steve, for yo Fair, honest service. Steve Wenham did an excellent job In regards to determining the extent of engine oil leakage on my 4RUNNER! Thanks Steve, for your service. More
by jaychilcott
January 13, 2019
Everything was just as they told me it would be. I’m in customer service myself. There was no wasting of my time. You’re very courteous professional and I appreciated that. No one likes to have to I’m in customer service myself. There was no wasting of my time. You’re very courteous professional and I appreciated that. No one likes to have to get the car worked on, but you made it I completely exceptabe. Thank you! More
by DKENNEDY580
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