Steve Wenham | Page 4

Unfortunately, I wish I had better things to say about this dealership. The best thing about it is the one Service Advisor who has been the kindest to me. It's not his fault that his technicians do poor w this dealership. The best thing about it is the one Service Advisor who has been the kindest to me. It's not his fault that his technicians do poor work. All i know is that every single time I have taken my car into this dealership, I have gotten it back in worse condition than when I brought it in. Not just once either... Every single time, and i really do hate to say this because some of their employees, Steve Wenham, work extremely hard, going up and above for every person who he comes across. But not their technicians. They like to say that they do a full 17 point inspection every time... But it's a lie. They simply glance over the car and will point out only the obvious, rather than taking the time to actually DO their job. Which is incredibly disappointing. Not to mention its destroying my only means of transportation to and from work, which i HAVE to have in order to LITERALLY survive. So that's my take on this dealership. Thats the 100% truth. Might be harsh, but at least I'm honest. More

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Great customer service. No upscale attempt is appreciated. Would have paid for car wash if offered. Comfortable waiting area. Enjoy my time there to relax. appreciated. Would have paid for car wash if offered. Comfortable waiting area. Enjoy my time there to relax. More

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Good customer service always very informative just better improvement on Uber service I would recommend your service department. That’s really all I have to say improvement on Uber service I would recommend your service department. That’s really all I have to say More

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Roseville Toyota is great they give you a time they’re there they do everything they promise they’re very polite in the waiting room is real nice and I got to see the new Toyota supra there they do everything they promise they’re very polite in the waiting room is real nice and I got to see the new Toyota supra More

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I got it! The dealership was very helpful! I appreciate all their help to make this sale work for me they were very motivated sto help me buy this vehicle. The dealership was very helpful! I appreciate all their help to make this sale work for me they were very motivated sto help me buy this vehicle. More

by Gma Verified Customer Verified Customer

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Awesome service Jim and the shuttle crew were great and the time I was given for the completion of the work was very accurate. I had a pleasant experience. Jim and the shuttle crew were great and the time I was given for the completion of the work was very accurate. I had a pleasant experience. More

by LWSOMERS Verified Customer Verified Customer

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Wonderful place! Wonderful people! Best service ever. Purchased my vehicle there. Great price! Amazing sales staff! ALL my service is done there and I won’t go anywhere else! Convenient Best service ever. Purchased my vehicle there. Great price! Amazing sales staff! ALL my service is done there and I won’t go anywhere else! Convenient! Great customer service! They really put people first! More

by trudibreese Verified Customer Verified Customer

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Awful customer service This is a follow up review, but it has not changed what so ever. This service center has zero communication with each other. It took them three days t This is a follow up review, but it has not changed what so ever. This service center has zero communication with each other. It took them three days to release my car, even though I paid for my bill. They delayed everything, and then when I called to ask them why it wasn’t being released; they said it was because of the bill. Even though I had already paid for it. The manager mike, then instead of taking to me, decided to play telephone and relay messages instead of talking to me. They did not value me as a customer. Apparently buying a new car and helping me get it fixed means nothing to these people. More

by thanh94 Verified Customer Verified Customer

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Steve is fantastic Great job Steve keep up the incredible work. Thank you for being so very dedicated to my satisfaction that you stayed extra late at work. 😊 Great job Steve keep up the incredible work. Thank you for being so very dedicated to my satisfaction that you stayed extra late at work. 😊 More

by SWEEEETIE7482 Verified Customer Verified Customer

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Regular Oil change Paul my regular service guy was not in on this day and Steve helped me he did a very good job and she helped me for future service needs. Before I Paul my regular service guy was not in on this day and Steve helped me he did a very good job and she helped me for future service needs. Before I owned a Toyota I would have my past cars serviced out in the public somewhere, Aftwr purchasing a Toyota Rav 4 in 2010. I only have it serviced at Roseville Toyota. That way all my service information you have the records of everything that goes on with my car. This makes it very easy when the various milestone maintenance check ups are due. More

by ANN Verified Customer Verified Customer

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