Steve Wollak | Page 115

Recall Job was done in a timely manner with good communication of timeframe. Was given a quiet workspace so I could work while waiting which was very nice. Job was done in a timely manner with good communication of timeframe. Was given a quiet workspace so I could work while waiting which was very nice. More

by cdenny92 Verified Customer Verified Customer

Report | Print

Friendly inviorment They take care of you as soon as you pull up in the service area. Once they take your vehicle to repair they do the work in as little time as possible They take care of you as soon as you pull up in the service area. Once they take your vehicle to repair they do the work in as little time as possible. Then they fully explain what was wrong and what had to be done. They were all very friendly and courteous to the customers. The service managers are the best. More

by VSOLNTZEFF Verified Customer Verified Customer

Report | Print

60,000 Mile Check Up Steve Wollak was my service advisor. As always, Steve did an excellent job in assessing the services my car needed. I highly recommend Steve Wollak Steve Wollak was my service advisor. As always, Steve did an excellent job in assessing the services my car needed. I highly recommend Steve Wollak to everyone having their vehicle serviced at Ford of Port Richey. Ford of Port Richey is an excellent Ford dealership and I highly recommend them to anyone considering purchasing a Ford product! More

by my98sho Verified Customer Verified Customer

Report | Print

Job well done I stopped by for an oil change and tire rotation without having made an appointment . Steve, my usual manager, was on a day off. First time in five ye I stopped by for an oil change and tire rotation without having made an appointment . Steve, my usual manager, was on a day off. First time in five years I’ve caught him on a day off. :) Frank stepped right up in Steve’s absence and had the job completed in about the usual two hours. Tech picked up on the fact of my vehicle needing a new battery...got five years out of it in Florida...not bad. Courtesy ride provided. Good communication all around. Good value for work done and customer service provided. More

by Mechiefunot Verified Customer Verified Customer

Report | Print

Very good. Nice waiting area. Popcorn donuts coffee and tv. I was there on saturday and they grilled hamburgers and hotdogs. My service person steve wollak was Nice waiting area. Popcorn donuts coffee and tv. I was there on saturday and they grilled hamburgers and hotdogs. My service person steve wollak was very personable and helpful. He was very attentive to people he spoke to. Everything was 👍 More

by Marie11 Verified Customer Verified Customer

Report | Print

Will no longer have service done here We scheduled an oil change and full tire replacement 3 weeks in advance. We received a confirmation call the evening before service. At arrival, we wa We scheduled an oil change and full tire replacement 3 weeks in advance. We received a confirmation call the evening before service. At arrival, we waited a half hour to be told they couldn't guarantee our service because another vehicle was on the lift. After 10 minutes we were told our service could be completed, but our vehicle would not be ready until the afternoon. We phoned in the afternoon to check on status and were told our tires were done and the oil change almost finished. When we arrived, the tires were completed, but the oil change wasn't started. In fact, the same vehicle from the morning remained on the lift. Another 1/2 hour later, with no attempt to complete the oil change, we paid for the tires and left. This was our third and last time we will have services completed at this location. I almost forgot, we live on our RV, and were assured by the service manager everything would be done as requested and scheduled 3 weeks on advance. More

by Last visit here Verified Customer Verified Customer

Report | Print

Another Great Job by Service Advisor Steve Wollak My wife was hearing a random sound when turning the steering wheel counter clock wise. She took it into Steve explained what was going on he called h My wife was hearing a random sound when turning the steering wheel counter clock wise. She took it into Steve explained what was going on he called her back informing that not only was the sound located but a there was a problem with the computer that controls the sync radio this also needed to be replaced. I’ve been around for a while and I don’t know of a service advisor that looks out for well being of their customer like Steve Wollak does. Thanks Steve More

by TERRY Verified Customer Verified Customer

Report | Print

Steve went above and beyond, good communication Steve the Service Writer communicated regularly he was knowledgeable and very helpful. The technician did it right timely and the first time, so happy Steve the Service Writer communicated regularly he was knowledgeable and very helpful. The technician did it right timely and the first time, so happy with the experience as they knew I was from outside town and they addressed our concerns immediately More

by ANTHONY.GRANDE Verified Customer Verified Customer

Report | Print

Great The experience was great Great service as always, service manager and technician were great, highly recommend, very professional very courteous wen The experience was great Great service as always, service manager and technician were great, highly recommend, very professional very courteous went out of their way to help with problem could not say any more than that More

by AEMARTINEZ6 Verified Customer Verified Customer

Report | Print

amazing service!!!!! Steve was amazing as always got me in and out in no time gave me advise on other services needed in the near future will be back after my trip to sche Steve was amazing as always got me in and out in no time gave me advise on other services needed in the near future will be back after my trip to schedule the next service. very knowledgeable and honest!!!! More

by PHIL62 Verified Customer Verified Customer

Report | Print