216 Reviews
Write a Review216 Reviews of Steven Browder
January 24, 2026
Steven was accommodating, knowledgeable, and communicative. The service was completed quickly, and the video inspection was very informative. communicative. The service was completed quickly, and the video inspection was very informative. More
Other Employees Tagged: Steven Browder
January 14, 2026
Very professional and clean. Exceeded expectations on the duration of my appointment Have multiple cars that we take there for service Exceeded expectations on the duration of my appointment Have multiple cars that we take there for service More
Other Employees Tagged: Steven Browder
January 10, 2026
Steve does a very good job coordinating and communicating with the customer. Kept me informed through the entire process with the customer. Kept me informed through the entire process More
Other Employees Tagged: Megan Barham
January 08, 2026
Steven Browder provided excellent valet service to complete recall and warranty repairs before Christmas. Much appreciated. Steven is very conscientious. complete recall and warranty repairs before Christmas. Much appreciated. Steven is very conscientious. More
Other Employees Tagged: Steven Browder
December 31, 2025
Was somewhat surprised at some of the unexpected maintenance costs, but my representative did a good job explaining everything to me and telling me what was essential and what was not. I felt I was maintenance costs, but my representative did a good job explaining everything to me and telling me what was essential and what was not. I felt I was dealt with honestly. More
Other Employees Tagged: Steven Browder
December 28, 2025
Very professional, and they made the process very easy This was my second time to purchase through this dealership, and it will not be my last This was my second time to purchase through this dealership, and it will not be my last More
Other Employees Tagged: Steven Browder
December 28, 2025
Recommended a lot of services that were not needed like replacing my 10% worn brakes and 4000$ other services . replacing my 10% worn brakes and 4000$ other services . More
Other Employees Tagged: Megan Barham, Frank Seitz, Kasey Collins
December 17, 2025
Very disappointed. My car was at this service center for over 3 weeks. Two of those weeks it was waiting for a battery to arrive. It is amazing that a Genesis designate My car was at this service center for over 3 weeks. Two of those weeks it was waiting for a battery to arrive. It is amazing that a Genesis designated service center cannot get parts or have parts on hand. When the appointment was made, the service staff was made aware that a battery would be needed. I wa not informed at that time that batteries took 2 weeks to arrive. During the three stent I had to keep asking for updates instead of being kept informed. I have to bring my Genesis to this dealership because the Genesis dealership in my town was closed. I find this dealership very hard to work with. More

