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Kasey Collins
Kasey Collins at Tulsa Hyundai
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Kasey Collins

Service Advisor

Tulsa Hyundai

9777 South Memorial Dr.
Tulsa, OK 74133

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4.1
11 Reviews
4.1

11 Reviews

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11 Reviews of Kasey Collins

April 10, 2024

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$588. 65 to replace a windshield washer pump is totally absurd. Making me rethink my decision to own nothing but Hyundai. More

by boomersooner1947
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Recommend Dealer
No
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April 03, 2024

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She told me how long it would be, she was right on the amount of time More

by CAMILLS13
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 04, 2024

Tulsa Hyundai responded

Thank you for your feedback, CAMILL$13. We're pleased to hear that our estimate for the service duration was accurate and met your expectations. Providing reliable time estimates is important to us, and we're glad we could deliver on that promise. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again.

March 25, 2024

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I love this dealership. ...from our experience working with Justin Wasson when we bought the 2023 Santa Fe to our experience with Kasey Collins during our first service appoi More

by Chris Glover
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Wasson

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Mar 27, 2024

Tulsa Hyundai responded

It sounds like Justin and Kasey really provided exceptional service! Comfortable waiting areas and amenities make all the difference. Thanks for sharing your positive experience, Chris!

February 24, 2024

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Takes care of its customers and has good relationship with people. Answers all of the questions we had More

by MARKCRAIG
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Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Faith Condrey, Cooper Houchin, Skyler Matsler, Steven Browder, Gavin Kalagher, Joseph Daniels, Jeren Blaylock

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Feb 26, 2024

Tulsa Hyundai responded

Thank you for your positive feedback, Mark! We're delighted to hear that you had a good experience with us and that we were able to answer all your questions. If you need anything else, please feel free to reach out.

February 22, 2024

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They took very good care of me at a difficult time with a trying situation More

by jfbrown50
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 22, 2024

Tulsa Hyundai responded

Hi Jfbrown50! We're glad to hear that we could provide you with excellent care during what sounds like a challenging situation. Customer satisfaction is our top priority, and we're always here to support you through any difficulties you may encounter. If there's anything else we can do for you, please don't hesitate to let us know.

January 18, 2024

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Friendly and helpful. Good selection of vehicles. Friendly service department. Will return when we get ready to buy another vehicle More

by mmann10
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Megan Barham

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Jan 19, 2024

Tulsa Hyundai responded

Hi mmann10! We're delighted to hear that you found our team friendly and helpful, enjoyed our selection of vehicles, and had a positive experience with our service department. We look forward to welcoming you back when you're ready for your next vehicle purchase. If you have any questions in the meantime, feel free to reach out. Safe travels!

January 17, 2024

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So far my experience has been great I still have atleast one more visit to resolve my issue. More

by chuckwilliams30
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2024

Tulsa Hyundai responded

Thank you for sharing your experience, Chuck! We're glad to hear it has been great so far. If there's anything specific you need assistance with during your next visit or if you have any questions, please feel free to let us know. We appreciate your feedback and look forward to resolving your issue to your satisfaction!

January 17, 2024

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The service here was terrible. The staff acted like you weren’t there half the time and when you did get their attention, they didn’t know enough to help you. I went in to have my More

by sage.martin1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jacob Weston

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Jan 25, 2024

Tulsa Hyundai responded

Thank you for your feedback, Sage. It looks like you had a brand new advisor that day. Please reach out to our service manager to see if we can help resolve your vehicle's needs.

January 17, 2024

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Always dependable, easy in and quick reliable service. Highly recommend Tulsa Hyundai for sales and Service. More

by larrynewberry
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Faith Condrey, Cooper Houchin, Frank Seitz, Skyler Matsler, Steven Browder, Gavin Kalagher, Joseph Daniels

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Jan 17, 2024

Tulsa Hyundai responded

Thank you for your loyalty and recommendation, Larry! We're thrilled to hear that you find our service always dependable, easy, and quick. If you ever have more feedback or if there's anything else we can assist you with, please feel free to reach out. We appreciate your trust and value your business!

January 16, 2024

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Very slow service for something which was very routine, changing the oil and rotating the tires. I had to proactively call yo check when things were going to get done and it took an hour and 20 minutes. I More

by barryblades
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 25, 2024

Tulsa Hyundai responded

Thank you for your review, Barry. We are sorry your last visit took a little longer than expected and we are working with our team to addressing these issues to ensure a smoother and more efficient experience in the future. We appreciate your business and hope to have another opportunity to serve you.

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