Kasey Collins
Kasey Collins at Tulsa Hyundai

Kasey Collins

Service Advisor

Tulsa Hyundai

9777 South Memorial Dr.
Tulsa, OK 74133

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4.5
220 Reviews

Dealership Experience

2 yrs, 7 mos

4.5

220 Reviews

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220 Reviews of Kasey Collins

June 05, 2026

Dealership Rating
Employee Rating

You guys did a great job! And great customer service so Just keep it up ! More

by biniyambedassa9
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Recommend Dealer
Yes

May 26, 2026

Dealership Rating
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Terrible no return calls manager won’t call me back in meetings Genesis of Tulsa is horrible! More

by bradramey1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Jun 05, 2026

Tulsa Hyundai responded

Thank you for your feedback. We have worked to resolve this with your insurance company. Thank you for your patience during this process.

May 24, 2026

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Employee Rating

They listen to what you have to say and they are very professionally and the workers is friendly and keeps you knowing what's going going on with your car More

by atoniod2021
Service Price Transparency
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Recommend Dealer
Yes
May 26, 2026

Tulsa Hyundai responded

Thank you for the thoughtful review! We’re glad our team listened, kept you informed, and made your service experience a friendly one.

May 19, 2026

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Professional honesty respectful nice caring friendly prompt funny talkative courtesy efficient modest neat kind helpful More

by charleneteal165
Service Price Transparency
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Recommend Dealer
Yes
May 20, 2026

Tulsa Hyundai responded

Thank you for such thoughtful feedback! We’re glad Kasey made your visit feel friendly, respectful, and efficient.

May 12, 2026

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I haven’t been with Tulsa Hyundai very long. So far doing great. Adrian and Marcus were very helpful. More

by shenry852
Service Price Transparency
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Recommend Dealer
Yes
May 13, 2026

Tulsa Hyundai responded

Thank you for the kind words. We’re glad your experience with Tulsa Hyundai is off to a great start and that Adrian and Marcus were so helpful along the way. We look forward to continuing to take great care of you.

May 09, 2026

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They were not very helpful and when I asked specifically about my engine warranty, they were vague and lured me in wasting my time. I regret going there this time More

by Mi
Service Price Transparency
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Service Communication
Recommend Dealer
No
May 13, 2026

Tulsa Hyundai responded

Thank you for taking the time to review us. We apologize that the engine extension information seemed vague. With any extension to warranty there are a set of requirements each vehicle needs to meet. For more information please reach out to an advisor for an explanation.

May 09, 2026

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Far and friendly from the very beginning. Text message regarding additional service was appreciated. I was surprised the repairs were completed in one day More

by doakes27
Service Price Transparency
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Recommend Dealer
Yes
May 11, 2026

Tulsa Hyundai responded

Thank you for sharing your experience. We’re glad Megan, Frank, and the team made the process friendly from the start, and that the text updates and quick turnaround made your visit even more convenient. We look forward to helping you again.

May 07, 2026

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Everything was great. The guy that waited on me was very informative and very polite. The coffee was very good and the place looked clean. More

by pastortodom
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Recommend Dealer
Yes
May 08, 2026

Tulsa Hyundai responded

Thank you for the kind review. We’re glad our team provided informative, polite service and that you enjoyed the clean atmosphere (and the coffee, too). We look forward to welcoming you back again soon.

April 30, 2026

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Employee Rating

Service was great Finance was awesome. Had a little hiccup with the warranty coverage and they took care of it with little out of pocket cost. More

by Vkeys
Service Price Transparency
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Recommend Dealer
Yes
May 04, 2026

Tulsa Hyundai responded

Thank you for sharing your experience. We’re glad both service and finance worked together to take care of everything, including the warranty concern. Megan, Frank, and the team will appreciate the feedback, and we’re here whenever you need us.

April 22, 2026

Dealership Rating
Employee Rating

Horrible. ... The worst costumer service I've ever had in any situation. No communication after saying me a car they took back after a recall... More

by jaibreebates2087
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 22, 2026

Tulsa Hyundai responded

Thank you for your feedback. We’re very sorry to hear about your experience and understand how frustrating the lack of communication must have been. This is not the level of service we strive to provide, and your comments will be shared with our team for review.

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