Kasey Collins
Kasey Collins at Tulsa Hyundai

Kasey Collins

Service Advisor

Tulsa Hyundai

9777 South Memorial Dr.
Tulsa, OK 74133

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4.5
216 Reviews

Dealership Experience

2 yrs, 6 mos

4.5

216 Reviews

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216 Reviews of Kasey Collins

May 12, 2026

Dealership Rating
Employee Rating

I haven’t been with Tulsa Hyundai very long. So far doing great. Adrian and Marcus were very helpful. More

by shenry852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2026

Tulsa Hyundai responded

Thank you for the kind words. We’re glad your experience with Tulsa Hyundai is off to a great start and that Adrian and Marcus were so helpful along the way. We look forward to continuing to take great care of you.

May 09, 2026

Dealership Rating
Employee Rating

They were not very helpful and when I asked specifically about my engine warranty, they were vague and lured me in wasting my time. I regret going there this time More

by Mi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 13, 2026

Tulsa Hyundai responded

Thank you for taking the time to review us. We apologize that the engine extension information seemed vague. With any extension to warranty there are a set of requirements each vehicle needs to meet. For more information please reach out to an advisor for an explanation.

May 09, 2026

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Employee Rating

Far and friendly from the very beginning. Text message regarding additional service was appreciated. I was surprised the repairs were completed in one day More

by doakes27
Service Price Transparency
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Recommend Dealer
Yes
May 11, 2026

Tulsa Hyundai responded

Thank you for sharing your experience. We’re glad Megan, Frank, and the team made the process friendly from the start, and that the text updates and quick turnaround made your visit even more convenient. We look forward to helping you again.

May 07, 2026

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Everything was great. The guy that waited on me was very informative and very polite. The coffee was very good and the place looked clean. More

by pastortodom
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 08, 2026

Tulsa Hyundai responded

Thank you for the kind review. We’re glad our team provided informative, polite service and that you enjoyed the clean atmosphere (and the coffee, too). We look forward to welcoming you back again soon.

April 30, 2026

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Service was great Finance was awesome. Had a little hiccup with the warranty coverage and they took care of it with little out of pocket cost. More

by Vkeys
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 04, 2026

Tulsa Hyundai responded

Thank you for sharing your experience. We’re glad both service and finance worked together to take care of everything, including the warranty concern. Megan, Frank, and the team will appreciate the feedback, and we’re here whenever you need us.

April 22, 2026

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Horrible. ... The worst costumer service I've ever had in any situation. No communication after saying me a car they took back after a recall... More

by jaibreebates2087
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 22, 2026

Tulsa Hyundai responded

Thank you for your feedback. We’re very sorry to hear about your experience and understand how frustrating the lack of communication must have been. This is not the level of service we strive to provide, and your comments will be shared with our team for review.

April 10, 2026

Dealership Rating
Employee Rating

Tate Martin is amazing. The reason we bought was because of him. Definitely NOT THE SERVICE DEPARTMENT. More

by spif91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 10, 2026

Tulsa Hyundai responded

Thank you for the kind words about Tate. We’re glad he made such a positive impact on your experience and we appreciate your feedback regarding service as we continue to improve.

April 02, 2026

Dealership Rating
Employee Rating

It was good but if I had known it would be over 2 hrs I would have just dropped it off More

by mfdwife26
Recommend Dealer
Yes

Other Employees Tagged: Kasey Collins

Apr 03, 2026

Tulsa Hyundai responded

Thank you for your feedback. We understand timing is important and will work to better communicate service duration so you can plan accordingly.

March 28, 2026

Dealership Rating
Employee Rating

Everything was fine, assistant was friendly and helpful and I will comeback someday It okie More

by ericphutran97
Recommend Dealer
Yes

Other Employees Tagged: Kasey Collins

Mar 30, 2026

Tulsa Hyundai responded

We appreciate you taking the time to leave a review. Glad our team could make your visit an easy one. If we can be of further assistance, please let us know.

March 28, 2026

Dealership Rating
Employee Rating

They were quick with getting the part ordered but it took them several days to install it. Their communication skills were terrible. I tired calling 3 times during my service visit all went to voicemail. I e More

by Grant S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Trenton

May 04, 2026

Tulsa Hyundai responded

Hi Grant, thank you for sharing your experience. We understand how frustrating the delays and lack of communication must have been, especially so soon after purchasing your Ioniq 5. Your feedback is being shared with our team as we work to improve responsiveness and service coordination, and we hope to provide a smoother experience moving forward.

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