Steven Buczak | Page 10

Friendly and helpful staff. Clean waiting room and quick service to get me in and out with minimal waiting. Clean waiting room and quick service to get me in and out with minimal waiting. More

by ERINARKIN20 Verified Customer Verified Customer

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I brought my car in to get my SiriusXM radio fixed. I was told I needed a new radio. After spending $600 for the radio, it still didn’t fix my issue. After a second appointment I was told the problem w I was told I needed a new radio. After spending $600 for the radio, it still didn’t fix my issue. After a second appointment I was told the problem was with the antennae and it would cost another $160 - $340 to fix. John Paul’s offered to waive the installation fee, but offered no compensation nor apology for me having to purchase a new radio that was no better than my original equipment. I expressed these views to the dealership but have not had any response from them. Very disappointed and feel like I was taken advantage of. Doubt if I’ll ever go back to this dealership. More

by JFBAYER Verified Customer Verified Customer

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Excellent service as always! Adam did a great job with helping get my appointment scheduled and following up to make sure I knew when my appointment was coming up Adam did a great job with helping get my appointment scheduled and following up to make sure I knew when my appointment was coming up More

by Ryan.mader93 Verified Customer Verified Customer

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They checked my car out, did the wheel alignment and oil change and I was on my way. Efficient and thorough! change and I was on my way. Efficient and thorough! More

by Wantoknow Verified Customer Verified Customer

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Service was quick and efficient! They diagnosed the problem right away and made sure I was constantly informed of progress and expected completion. They diagnosed the problem right away and made sure I was constantly informed of progress and expected completion. More

by rmg27 Verified Customer Verified Customer

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Service department was very nice and returned phone calls in a timely manner. I was not pleased to find out they do not give loaner vehicles when they are waiting for parts. in a timely manner. I was not pleased to find out they do not give loaner vehicles when they are waiting for parts. More

by AK2016 Verified Customer Verified Customer

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Everything was done in a timely manner. Everyone is friendly and helpful:) Nice job too! Everyone is friendly and helpful:) Nice job too! More

by JCZURAWIK2 Verified Customer Verified Customer

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Steve is the best in service, and so is Chris the gentleman driver. My car is aging and I am there often now. May have to get an updated Buick…and will always use your service. Thankyou gentleman driver. My car is aging and I am there often now. May have to get an updated Buick…and will always use your service. Thankyou More

by Frogy1973 Verified Customer Verified Customer

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The car was not hitting on all cylinders which they recognized immediately. After looking at the car they provided me with what it would take to repair the problem which I was not prepared to do. recognized immediately. After looking at the car they provided me with what it would take to repair the problem which I was not prepared to do. More

by KBLAZEK2 Verified Customer Verified Customer

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It is such a great place for all your vehicle needs,service and sales it top notch needs,service and sales it top notch More

by SBUCZAK1 Verified Customer Verified Customer

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