Steven Buczak | Page 86

Vehicle Service The Navigation System in my 2014 Buick Regal T did not appear to be working properly. I called the Service Department and spoke directly with the Serv The Navigation System in my 2014 Buick Regal T did not appear to be working properly. I called the Service Department and spoke directly with the Service Director (Mr. Nick Harmon), who scheduled a same day appointment for me. Mr. Steve Buczak (Service Manager) was thorough in conveying what needed to be done to remedy the issue with my vehicle. I was provided with a Rental SUV while my vehicle was assessed and re-programed. I was told that it may take up to a day to discover the issue, and work to repair it. Instead, it only took 3 hours. Once again, I was exceedingly pleased with the level of service I received at John Paul's Buick GMC, and I will continue to recommend the Service Department to friends and family. More

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I found a well built, reliable Buick Lacrosse . Lisa was very helpful when I picked out my Buick. She went over everything with me and if I had any questions or concerns she was easy to get a hol Lisa was very helpful when I picked out my Buick. She went over everything with me and if I had any questions or concerns she was easy to get a hold of. When I had taken it in for regular service the staff was friendly and professional. I needed and found a well made, reliable vehicle. Thanks again, Liza. More

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My John Paul GMC Experience My experience at John Paul this past weekend was a very good one!. Luis was a great sales person from beginning to end He had met with my husband seve My experience at John Paul this past weekend was a very good one!. Luis was a great sales person from beginning to end He had met with my husband several times before the purchase to do all of the leg work, so when I went in everything was all set for me to discuss & review documents for execution. I’ve dreaded the dealership process of purchasing a vehicle from past experiences but this was by far the easiest and best car purchase experience I’ve had. Pat in the finance office was another delightful person to work with. she explained options very clearly without any pressure. Luis was fabulous and I will be referring anyone I know looking for a vehicle to come check him out. Thanks for everything and I love my SUV! More

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Treated well John Paul Buick GMC had a sales staff that made every effort to help me through the process of purchasing my new 2017 Enclave. The salesman, Robert John Paul Buick GMC had a sales staff that made every effort to help me through the process of purchasing my new 2017 Enclave. The salesman, Robert Steffan was friendly, thoroughly explained the features on the vehicle and went with me to check if the auto would fit in my garage. He also introduced me to the service department.. l left feeling comfortable dealing with their department again in the future and being a valued customer. More

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My experience Very easy to deal with. Lisa listened to me & found the perfect car for me. The sales mgr. & Lisa were very friendly. Thanks John Paul's. Very easy to deal with. Lisa listened to me & found the perfect car for me. The sales mgr. & Lisa were very friendly. Thanks John Paul's. More

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OUTSTANDING SERVICE I HAVE BEEN USING THE SERVICE DEPARTMENT AT THIS DEALERSHIP FOR MANY YEARS. THEY ARE ALWAYS ATTENTIVE, KNOWLEDGEABLE, AND EAGAR TO HAVE MY VEHICLES S I HAVE BEEN USING THE SERVICE DEPARTMENT AT THIS DEALERSHIP FOR MANY YEARS. THEY ARE ALWAYS ATTENTIVE, KNOWLEDGEABLE, AND EAGAR TO HAVE MY VEHICLES SERVICED THE CORRECT, SAFE WAY, AND AS FAST AS IS POSSIBLE. MOST OF MY VEHICLES ARE HIGH MILEAGE VEHICLES. YET---AT ANY GIVEN TIME, I CAN JUMP INTO ANY OF THEM, AND GO CROSS COUNTRY WITHOUT FEAR OF BREAKDOWN---MORE, THEN ANY OTHER DRIVER ON THE ROAD. THANKS FOR ALL YOU HAVE DONE---AND HOPE TO CONTINUE INTO THE FUTURE. More

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