Steven Buczak
Steven Buczak at Kunes Buick GMC of Greenfield

Steven Buczak | Page 8

service consultant

Kunes Buick GMC of Greenfield

3615 S 108th St
Greenfield, WI 53228

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856 Reviews
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856 Reviews

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856 Reviews of Steven Buczak

April 07, 2023

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Employee Rating

Service was friendly & thorough but on the slow side, in my opinion. I chose to wait onsite and had I known in advance that the battery replacement and oil change would take 3+ hours, I would have taken th More

by phillipmorris00
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 11, 2023

Kunes Buick GMC of Greenfield responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 31, 2023

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Employee Rating

The workmanship is very poor there was oil dripping all over the front of motor and radiator and the ground where my truck was parked i can't tell if it was still leaking or not mr Steve the service stated More

by CADAMS49361145
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Apr 04, 2023

Kunes Buick GMC of Greenfield responded

I appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 31, 2023

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Everything went smoothly, scheduling, pick up, and the service. I am looking for a local GMC dealer, so far I’m happy. More

by tgseaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2023

Kunes Buick GMC of Greenfield responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 31, 2023

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Car was fixed fast and service was explained well. Will bring back to them again More

by lmason3
Service Price Transparency
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Recommend Dealer
Yes
Mar 31, 2023

Kunes Buick GMC of Greenfield responded

Thanks for your outstanding review! I'm very happy to hear that our staff was of such help to you. I strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else I can do for you. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 29, 2023

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Employee Rating

They got me in even though there was a schedule conflict. They did a great job on my new SUV. Thanks More

by Timbers69
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2023

Kunes Buick GMC of Greenfield responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 27, 2023

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I dropped my vehicle off due to a diagnosis of transmission issues. Was told by service that my vehicle was fine. On my way home, same problem? Why was this issue undetected? More

by nashdiana4
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Carini 

Mar 27, 2023

nashdiana4 responded

A great dealership. My services was just poor.

March 25, 2023

Dealership Rating
Employee Rating

Bought my car and it had an acceleration problem got the job done right away came in on a Saturday they told me wasn’t gonna be ready before Monday at me done by 11:30 More

by kross41
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 27, 2023

Kunes Buick GMC of Greenfield responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 24, 2023

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Employee Rating

The dealership was able to solve the problem of my engine light being on, but it did take three times of returning the vehicle. More

by mstrehlow
Service Communication
Recommend Dealer
Yes
Mar 28, 2023

Kunes Buick GMC of Greenfield responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 23, 2023

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Employee Rating

Friendly and prompt people! Did excatly what i asked. Would recommend to others. Thank you! More

by Tjwachs
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Solomon Bunn

Mar 24, 2023

Kunes Buick GMC of Greenfield responded

We cannot thank you enough for your wonderful review of John Paul's Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

March 18, 2023

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Employee Rating

Everyone is so nice and helpful! The service are is clean and warm and my go to guy Steve is always so nice and always explains everything they did and tips for maintenance in the fu More

by HAWACHS
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2023

Kunes Buick GMC of Greenfield responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

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