Dealership Experience
2 yrs, 1 mo
Industry Experience
6 yrs, 1 mo
183 Reviews
Write a Review183 Reviews of Steven Cuevas
July 26, 2025
I used to service my Honda at a different dealer but have now changed to Honda World in Downey. The place is clean and I love the early drop off hours. But the main reason I take my car to Downey is because now changed to Honda World in Downey. The place is clean and I love the early drop off hours. But the main reason I take my car to Downey is because of the Service Advisor Steven Cuevas. I request Steven because he always makes sure that I am satisfied with the service that is provided. He makes sure that I get the best price possible and he always keeps me up to date with the progress of the service. I have recommended Steven to my son and my son now brings his Accord to Honda World and specifically to Steven. Thank you More
July 25, 2025
We usually take our car to Norm Thieves (Reeves) in Cerritos due to parts availability during the vehicle recall. We took our car to Downey due to the proximity to our home. Wait time was good and lobb Cerritos due to parts availability during the vehicle recall. We took our car to Downey due to the proximity to our home. Wait time was good and lobby was very nice. We are dedicated Honda drivers and will continue to be in the future. More
July 21, 2025
I purchased a new vehicle on June 30th and had to return too many times for it to be repaired. This week July 21st will be my first full week having my vehicle due to each week having to take it back to se too many times for it to be repaired. This week July 21st will be my first full week having my vehicle due to each week having to take it back to service. Communication and planning is lacking. I wasted too much time going back and forth to your dealership. My vehicle was detailed- that Black Ice scent is absolutely horrible. He put several of those scent sheets in my car. They should not put scents in cars. More
Other Employees Tagged: Alex Rios , Paul Johnson, Gonzolo was nice and helpful. Mel in Finance was pleasant and nice. Guillermo in Service was accommodating and helpful.
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