Check out Steven D'Alterio's reviews on DealerRater

August 01, 2022

Dealership Rating

Employee Rating

I called Pacifico ford for an inspection and weird noise my truck was making at start up, Steve Dalterio got right to the bottom of the issue and kept me informed along the way with updates not to mention m my truck was making at start up, Steve Dalterio got right to the bottom of the issue and kept me informed along the way with updates not to mention made sure there was a car waiting for me at the dealer as to my truck was gonna take a few days to complete. The team at Pacifico made what I thought was gonnna be a headache as painless as possible not to mention made sure my truck was in tip top shape before releasing it back to me. Love my Ford dealer, wouldn’t take my truck anywhere but Pacifico More

by Vincent.santini

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Aug 02, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 30, 2022

Dealership Rating

Employee Rating

Prompt professional service every time. Fair upfront prices. They keep you well informed all through the process. No reason to take your Ford anywhere else, (Or any other brand they servic Fair upfront prices. They keep you well informed all through the process. No reason to take your Ford anywhere else, (Or any other brand they service for that matter). More

by enrique

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Bernard Jones, Jorge Agosto, Gina Puggi-McDevitt, Paul Rubin, Stanley Otto, Matt McGuckin , Shadi Dandan, Bob Rauh, James Williams

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Aug 01, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 12, 2022

Dealership Rating

Employee Rating

Outstanding services, very courteous and professional. Accurate with estimates and timing of work. All around top quality. Accurate with estimates and timing of work. All around top quality. More

by Quasitoph

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Jul 12, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 08, 2022

Dealership Rating

Employee Rating

The service was good. The service person.Steve came out to give an update. Very good! The service person.Steve came out to give an update. Very good! More

by Garry

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Anthony Hope was great

Helpful 0

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Jul 12, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 11, 2022

Dealership Rating

Employee Rating

I always go to Ford Pacifico dealer to service my car. No better place. Always right on time! No better place. Always right on time! More

by Gennaro

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Jun 14, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 12, 2022

Dealership Rating

Employee Rating

Good communications with Keichia who informed me what I needed to own my car via text, email & phone. When I went to the dealer all of my paperwork was ready to sign and Bernard closed the deal needed to own my car via text, email & phone. When I went to the dealer all of my paperwork was ready to sign and Bernard closed the deal More

by Jeanette Barber

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Bernard Jones, Keichla Peralta , Steve don't know his last name inspection sticker had expired

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May 13, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 15, 2022 -

Jeanette Barber responded

I'm a Lifer at Pacifico Ford. Great Sales, Service and customer service.

May 05, 2022

Dealership Rating

Employee Rating

Very professional staff. The waiting room was clean. I would get my service there again The waiting room was clean. I would get my service there again More

by aalves109

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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May 05, 2022 -

aalves109 responded

Great Staff

February 11, 2022

Dealership Rating

Employee Rating

Courteous professional staff. Fair prices. Great service. Convenient hours & location. They keep you informed and offer online payment options. Convenient hours & location. They keep you informed and offer online payment options. More

by enrique

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Bernard Jones, Jorge Agosto, Gina Puggi-McDevitt, Paul Rubin, Stanley Otto, Matt McGuckin , Shadi Dandan, Bob Rauh, James Williams

Helpful 0

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Feb 14, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 13, 2022

Dealership Rating

Employee Rating

I deal with Pacifico for warranty issues and the service is horrible. Good luck getting Quick Lane to even answer their phone. Turnaround times on repairs is ridiculous. The only reason I send vehicles here is horrible. Good luck getting Quick Lane to even answer their phone. Turnaround times on repairs is ridiculous. The only reason I send vehicles here is because they're close. I feel bad for the service manager at Quick Lane. He appears to be short staffed and overwhelmed but from a customer's point of view, I still expect to receive timely service. More

by Steve

Customer Service

Friendliness

Quality Of Work

Recommend Dealer

No

Helpful 0

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Jan 13, 2022 -

Pacifico Ford responded

We’re sincerely sorry to hear you weren’t satisfied with your visit. We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance.

June 25, 2021

Dealership Rating

Employee Rating

Thanks for the service rt quick lane ! Good job! So happy! I will bring more friends and family to this shop! happy! I will bring more friends and family to this shop! More

by cuo327@gmail.com

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: James Williams

Helpful 0

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Jun 28, 2021 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.