Steven D'Alterio
Steven D'Alterio at Pacifico Ford
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Steven D'Alterio

Service Advisor

Pacifico Ford

6701 Essington Avenue
Philadelphia, PA 19153

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4.9
90 Reviews

Dealership Experience

32 yrs, 4 mos

4.9

90 Reviews

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90 Reviews of Steven D'Alterio

September 25, 2023

Dealership Rating
Employee Rating

Excellent service. Everyone is always courteous and they get you in and out. They do a really good job of explaining recommendations More

by teeteew33
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Bottiglieri

Sep 25, 2023

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 29, 2023

Dealership Rating
Employee Rating

Job was well done and wait time was not long and the info they gave u was spot on More

by Moeandroe
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Palermo (Jr.)

Aug 30, 2023

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 14, 2023

Dealership Rating
Employee Rating

THIS IS OUR 4TH FOR SUV THAT WE HAVE PURCHASED FROM NESL AND HIS TEAM IN THE LADT 12 YEARS .PREVIOUSLY WE LEASED THIS TIME WE PURCHASED . THIS IS OUR THIRD EXPLORER. WE LOVE THIS PRODUCT NEAL IS MORE LIKE More

by john pizzi
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 14, 2023

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 18, 2023

Dealership Rating
Employee Rating

Great service and they are very efficient the mechanic,s know what they are doing and fast More

by Smartearl2
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2023

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

March 25, 2023

Dealership Rating
Employee Rating

I scheduled an oil change and a recall checkup on a stearing wheel recall. Never had a recall checkup before. But, everything was done fairly quickly and efficiently. I have a great relationship with R More

by MJG
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Watson, Paul Rubin

Mar 27, 2023

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 10, 2022

Dealership Rating
Employee Rating

They do amazing job I will recommend this place one of the best auto service More

by Angelkpaz
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2022

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 01, 2022

Dealership Rating
Employee Rating

I called Pacifico ford for an inspection and weird noise my truck was making at start up, Steve Dalterio got right to the bottom of the issue and kept me informed along the way with updates not to mention m More

by Vincent.santini
Customer Service
Quality of Work
Friendliness
Pricing
Recommend Dealer
Yes
Aug 02, 2022

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 29, 2022

Dealership Rating
Employee Rating

Prompt professional service every time. Fair upfront prices. They keep you well informed all through the process. No reason to take your Ford anywhere else, (Or any other brand they servic More

by enrique
Customer Service
Quality of Work
Friendliness
Pricing
Recommend Dealer
Yes
Aug 01, 2022

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 12, 2022

Dealership Rating
Employee Rating

Outstanding services, very courteous and professional. Accurate with estimates and timing of work. All around top quality. More

by Quasitoph
Customer Service
Quality of Work
Friendliness
Pricing
Recommend Dealer
Yes
Jul 12, 2022

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 08, 2022

Dealership Rating
Employee Rating

The service was good. The service person.Steve came out to give an update. Very good! More

by Garry
Customer Service
Friendliness
Pricing
Recommend Dealer
Yes

Other Employees Tagged: Anthony Hope was great

Jul 12, 2022

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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