Steven D'Alterio
Steven D'Alterio at Pacifico Ford

Steven D'Alterio | Page 4

Service Advisor

Pacifico Ford

6701 Essington Avenue
Philadelphia, PA 19153

Contact Me
4.5
103 Reviews

Dealership Experience

34 yrs, 11 mos

4.5

103 Reviews

Write a Review

103 Reviews of Steven D'Alterio

April 10, 2021

Dealership Rating
Employee Rating

Great service and friendly staff. Always helpful and provides timely service. I try to get there early and when I do the wait is not bad. More

by Cherrill W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 02, 2021

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

April 09, 2021

Dealership Rating
Employee Rating

Great service told them i needed It done quickly and they got it done. I would recommend them for service you need done. Thank you More

by MarkCementContractor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Bottiglieri, Rocky De Gregorio, Mike Preston

Jun 02, 2021

Pacifico Ford responded

Hi MarkCementContractor, Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

April 06, 2021

Dealership Rating
Employee Rating

Great Experience. I have been dealing with Ford ever since my 1976-77 Maverick. My father have been dealing with Ford since 1940. Great service. More

by Stibbi5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Hilton, Gary Holmes

Jun 02, 2021

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

March 03, 2021

Dealership Rating
Employee Rating

I have been buying vehicles from Pacifico Ford for over 15 year for my business and personal use. I am extremely loyal to their team both in the sales and service sides of their business. Under the leader More

by ebittenebnder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Flynn , Shadi Dandan, Rocky De Gregorio, Gina Puggi-McDevitt

Mar 08, 2021

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

January 05, 2021

Dealership Rating
Employee Rating

Always treated with respect and importance. I know I am in good hands with Rocky De Gregorio. I walk out knowing I got the best deal possible. Always a satisfied customer. More

by nicolaimario1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Flynn, Bernard Jones , Rocky De Gregorio, Wayne Decastro, Stanley I Otto Jr

Jan 05, 2021

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

August 28, 2020

Dealership Rating
Employee Rating

Great customer service. Friendly persons. I was in and out timely. Service was on point in the Quick Lane! It only took approximately 1 hour and 30 minutes as I waited. More

by Cherrill W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2020

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

June 18, 2020

Dealership Rating
Employee Rating

My wife dropped her truck off at Quick Lane for service this morning and when she picked up the vehicle she noticed that her tires weren’t rotated, so she had to return back to have it done, how do we know More

by Slp5263
Recommend Dealer
No
Jun 18, 2020

Pacifico Ford responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

May 20, 2020

Dealership Rating
Employee Rating

Great service always takes good care of any issues and always ready to let you know what condition your vehicle is and suggests any service you may need in the future More

by Rond
Recommend Dealer
Yes

Other Employees Tagged: James Williams

May 26, 2020

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

May 17, 2020

Dealership Rating
Employee Rating

Awesome Quick Lane is an awesome addition to Pacifico's maintenance service. I brought my car here for my routine maintenance service check, and also when I h More

by yvonne7643
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Javier Class, James Williams

May 18, 2020

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 12, 2020

Dealership Rating
Employee Rating

Thank you for being open to get my oil changed; the car’s dashboard kept flashing that an oil change was due. I believe keeping my car in good condition so to not need more expensive repairs. More

by Renee.scott107
Recommend Dealer
Yes

Other Employees Tagged: James Williams

May 12, 2020

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

...
4
...

Dealership Inventory (164 Vehicles)

used 2017 Ford Focus car, priced at $8,525
2017 Ford Focus
used
Shadow Black exterior
Automatic
Front-wheel Drive
used 2022 Ford Explorer car, priced at $28,299
2022 Ford Explorer
used
Green Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Maverick car, priced at $29,057
2026 Ford Maverick
new
Shadow Black exterior
Automatic
Front-wheel Drive
new 2026 Ford Explorer car, priced at $43,573
2026 Ford Explorer
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Transit-350 car, priced at $56,438
2026 Ford Transit-350
new
Oxford White exterior
Automatic
All-wheel Drive
new 2026 Ford Escape car, priced at $29,150
2026 Ford Escape
new
Space Silver exterior
Automatic
All-wheel Drive