Steven D'Alterio | Page 4

I deal with Pacifico for warranty issues and the service is horrible. Good luck getting Quick Lane to even answer their phone. Turnaround times on repairs is ridiculous. The only reason I send vehicles here is horrible. Good luck getting Quick Lane to even answer their phone. Turnaround times on repairs is ridiculous. The only reason I send vehicles here is because they're close. I feel bad for the service manager at Quick Lane. He appears to be short staffed and overwhelmed but from a customer's point of view, I still expect to receive timely service. More

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Thanks for the service rt quick lane ! Good job! So happy! I will bring more friends and family to this shop! happy! I will bring more friends and family to this shop! More

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Professional and courteous- Service writers test drive vehicle recommend other required work. There provided simple explanation of the work, explains work and a written estimate. Waiting area clean, com vehicle recommend other required work. There provided simple explanation of the work, explains work and a written estimate. Waiting area clean, comfortable and safe. More

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Great service and friendly staff. Always helpful and provides timely service. I try to get there early and when I do the wait is not bad. provides timely service. I try to get there early and when I do the wait is not bad. More

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Great service told them i needed It done quickly and they got it done. I would recommend them for service you need done. Thank you got it done. I would recommend them for service you need done. Thank you More

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Great Experience. I have been dealing with Ford ever since my 1976-77 Maverick. My father have been dealing with Ford since 1940. Great service. since my 1976-77 Maverick. My father have been dealing with Ford since 1940. Great service. More

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I have been buying vehicles from Pacifico Ford for over 15 year for my business and personal use. I am extremely loyal to their team both in the sales and service sides of their business. Under the leader 15 year for my business and personal use. I am extremely loyal to their team both in the sales and service sides of their business. Under the leadership of Maria Pacifico, the focus is on providing superior customer service. Unlike other dealerships I have dealt with, I trust the team and always believe that I am getting the best price that they can offer. If you are looking to buy a vehicle, ask for Rocky DeGregorio, he has worked for the family for over 25 years and he is neighborhood guy who treats his customers like gold. He is incredibly knowledgeable on all products and not in the least bit pushy. He is so personal and has a knack for remembering important things about his clients lives. When I buy a vehicle from Rocky and I am buying from an old friend. The service department is run like a well oiled machine and their team is so professional and kind and responsive. Tom Flynn, the General Manger and Shadi Dandan, the General Sales Manager will make you fell extremely welcomed and treat you with care and respect. I highly recommend Pacifico Ford, especially to anyone who has had a bad experience in the past with other dealerships. More

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Always treated with respect and importance. I know I am in good hands with Rocky De Gregorio. I walk out knowing I got the best deal possible. Always a satisfied customer. in good hands with Rocky De Gregorio. I walk out knowing I got the best deal possible. Always a satisfied customer. More

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Great customer service. Friendly persons. I was in and out timely. Service was on point in the Quick Lane! It only took approximately 1 hour and 30 minutes as I waited. out timely. Service was on point in the Quick Lane! It only took approximately 1 hour and 30 minutes as I waited. More

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My wife dropped her truck off at Quick Lane for service this morning and when she picked up the vehicle she noticed that her tires weren’t rotated, so she had to return back to have it done, how do we know this morning and when she picked up the vehicle she noticed that her tires weren’t rotated, so she had to return back to have it done, how do we know if other services were done?.. The tech was the worst, just a bad experience! More

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