Steven D'Alterio
Steven D'Alterio at Pacifico Ford

Steven D'Alterio | Page 6

Service Advisor

Pacifico Ford

6701 Essington Avenue
Philadelphia, PA 19153

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4.3
107 Reviews

Dealership Experience

35 yrs, 5 mos

4.3

107 Reviews

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107 Reviews of Steven D'Alterio

October 09, 2018

Dealership Rating
Employee Rating

great service while purchasing my vehicle Stanley Otto and Bernard Jones are a dream team, they made my car buying experience easy and painless, would recommend both to everyone, easy and pain More

by Cheryl Stanton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bernard Jones, Fran Cartafalsa , Larry Ferrill, Chad Gilbert, Mike Henkin, Gary Holmes, Stanley I Otto Jr, Bob Rauh, Georgina Wigand

Oct 23, 2018

Pacifico Ford responded

Hi Cheryl, thanks for leaving us such a wonderful review. We are glad that you and family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

July 11, 2018

Dealership Rating
Employee Rating

Choose to use Quick Lane I try to use Wuick Lane for all my service repairs and any problems due to less hours to wait. Time spent in the waiting room has always been bearabl More

by Bernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Williams

Jul 12, 2018

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

June 26, 2018

Dealership Rating
Employee Rating

Oil change Because they made an exception to take us in even though they were getting ready to close a we really appreciated Steve for excepting us today. More

by Mercyme1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2018

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 20, 2017

Dealership Rating
Employee Rating

Best Service ever James is always helpful no matter when I bring my car to him. I have been coming to James for years. Would not trust anyone with my car beside James More

by Cheema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Williams

Oct 24, 2017

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 18, 2017

Dealership Rating

AWESOME!!!! I would Love to say Mr. Neal Bauer Is a great worker. He cares he is patience and very has a sweet personality & most of All he makes sure all your re More

by Linda Marie Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Flynn, Bernard Jones, Fran Cartafalsa, Neal Bauer, Maria Pacifico, Steve Cannon, Christopher Watson, Sean Mellon , Jorge Agosto, Mike Bernick, Dennis Blake, Desmond Bryant, Tito Bryson, Shadi Dandan, Rocky De Gregorio, Bryan DeLong, Anthony Falcone, Larry Ferrill, Charles Freeman, Christian Gainey, nick Gentile, Chad Gilbert, Mike Henkin, Earl Hill, Gary Holmes, Martin Ivanovich, Andrew Knox, Teri Lombardo, Ray Mercado, Terry Morrison, Stanley I Otto Jr, Kerry Pacifico, Gina Puggi-McDevitt, Bob Rauh, Albert Rementer, Bert Rendle, Joe Romano, Paul Rubin, Alexander Saraullo, Joe Simonini, Chris Smith, Dan Staley, Devin Terry, Dave Waz, Georgina Wigand, James Williams

Oct 18, 2017

Pacifico Ford responded

Linda, thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 27, 2017

Dealership Rating
Employee Rating

Pacifico QuickLane - Excellent Service I have been bringing by Fusion to QuickLane since I purchased it. I have always had positive experiences and great service from Steve and James. The More

by JFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Williams

Jul 28, 2017

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 17, 2017

Dealership Rating

Buyer beware 6.7 ford diesel I want to warn people so they don't fall into the financial hole I got in DO NOT BUY A FORD DIESEL MOTOR. My high pressure fuel pump failed at 117000 More

by Burnt
Recommend Dealer
No
Jun 20, 2017

Pacifico Ford responded

We're sincerely sorry to hear you weren't satisfied with your visit. We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance.

April 23, 2017

Dealership Rating
Employee Rating

I love bring my car there for service I had good customer service from James and Steve I will definitely recommen other people to y'all dealership. I will also be coming back there for mor More

by Todd44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Williams

Apr 24, 2017

Pacifico Ford responded

Todd, thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

February 18, 2017

Dealership Rating

ford f250 super duty extended cab 2016 Perfect experience got everything I needed when I purchased my new truck. All of the salesmen were perfect in trying to locate a truck that I needed b More

by Ocm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Bryant, Rocky De Gregorio, Chris Manogue, Stanley I Otto Jr

Mar 24, 2017

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 25, 2017

Dealership Rating
Employee Rating

Pleasant experience. I purchased a 2013 Lincoln MKS from the Ford dealership on Essington Ave. A week later, I was having a problem hooking up my phone to the car. Stanl More

by Michael McNeill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Knox

Jan 25, 2017

Pacifico Ford responded

Hello and thank you very much for writing this review. We are glad that both guys were able to treated you well during your visit. We are also glad that your phone was finally able to be connected to your car. We look forward to seeing you in the future. Have a good one.

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