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Steve Cannon
17 Reviews
Dealership Experience
29 yrs, 1 mo
17 Reviews of Steve Cannon
October 13, 2026
Rita Carrizo really needs some coaching on customer contact and professional services. I have been a customer of Pacifico Ford for 30 years and have never felt more disrespected and unappreciated than contact and professional services. I have been a customer of Pacifico Ford for 30 years and have never felt more disrespected and unappreciated than I do now. I have a 2022 Ford Lightning lariat that I was having towed in for service yesterday, and during the process, my vehicle was rear-ended. I was in Wisconsin at the time as a Class A CDL driver, while my vehicle was in Philadelphia. When service contacted me then informed me that there was damaged to my truck and I should have it evaluated by the body shop for an estimate and was transferred .I spoke with Rita, and the first thing she said to me was that there was nothing she could do for me until I signed an affidavit allowing them to do the work. I had not seen my truck yet, so I explained to her that before going through my insurance company, I would like an estimate. She then explained that I needed to call my tow truck company to have them tow it to the service center and then call her back, after which she proceeded to hang up on me. She then called me back this morning and asked what my plans were. My response was that if she had not hung up on me so quickly yesterday, we could have discussed that. Needless to say, the conversation continued to go downhill from there. Wow, and she is supposed to be a supervisor? I will be having my vehicle moved and will more than likely be looking for a new service home for my vehicle. Thanks a lot, Rita; I appreciate you. More
by Mr Hodge
Other Employees Tagged: Rita Carrizo, John Krescanko, Tara Washington, Edwin Pagan, Bill Carroll, Isaiah Conomy
May 16, 2024
I bought several vihicles at Pacifico. I wouldn’t go anywhere else. Anything I need done to my car is done at Pacifico. You guys keep me safe. I wouldn’t go anywhere else. Anything I need done to my car is done at Pacifico. You guys keep me safe. More
by tessi237
Other Employees Tagged: Paul Rubin, Carlos Bera
July 11, 2019
Great sales team Neal goes above and beyond to make your purchase a pleasant one.larry and Chad are great.bernard also is a pleasure to work with.i recommend you see n Neal goes above and beyond to make your purchase a pleasant one.larry and Chad are great.bernard also is a pleasure to work with.i recommend you see neal on your next buy More
by sal811
Other Employees Tagged: Bernard Jones, Neal Bauer , Larry Ferrill, Chad Gilbert, Gina Puggi-McDevitt, Bob Rauh, Paul Rubin
January 04, 2019
Excellent and satisfactory The atmosphere at Pacifico Ford is warm and comfortable. Mr. Garry Holmes is very patient and knowledgeable Dealer. His knowledge of the Ford products The atmosphere at Pacifico Ford is warm and comfortable. Mr. Garry Holmes is very patient and knowledgeable Dealer. His knowledge of the Ford products is impressive, which is why I am a repeat customer. More
by Bigbar98
Other Employees Tagged: Christopher Duganitz, Chad Gilbert, Gary Holmes, Gina Puggi-McDevitt
November 20, 2018
Great service every time. Nothing is more stressed than trying to figure out what kind of car do get and can you afford it. Gary Holmes and the rest of the staff take the time Nothing is more stressed than trying to figure out what kind of car do get and can you afford it. Gary Holmes and the rest of the staff take the time to explain things. It really does help to get the right person working with you. Thank you so much Gary Holmes and the family of workers at this great dealership. More
by Thomas1234
Other Employees Tagged: Bernard Jones , Rocky De Gregorio, Gary Holmes, Andrew Knox
July 19, 2018
Very good customer service and good place to go to have your Ford car ,truck, SUV serviced.I would recommend all my friends and family to pacifico Ford to have there car servic and good place to go to have your Ford car ,truck, SUV serviced.I would recommend all my friends and family to pacifico Ford to have there car serviced. More
by Maine30
Other Employees Tagged: Tito Bryson, Christopher Duganitz, Paul Rubin
October 25, 2017
Excellent service! Sean Mellon is always very knowledgeable about what my car needs and goes above and beyond the call of duty ! The service is always great and cost ef Sean Mellon is always very knowledgeable about what my car needs and goes above and beyond the call of duty ! The service is always great and cost efficient! More
by Judea
Other Employees Tagged: Sean Mellon , Went out of his way to help me!
October 18, 2017
AWESOME!!!! I would Love to say Mr. Neal Bauer Is a great worker. He cares he is patience and very has a sweet personality & most of All he makes sure all your re I would Love to say Mr. Neal Bauer Is a great worker. He cares he is patience and very has a sweet personality & most of All he makes sure all your requirements is met. All the staff there has a great attitude & communication as well especially when you need help buying a car that you can afford or even $0/down deals its awesome its great I got my Car yesterday night it's nice. I would truly recommend my family friends & others to PACIFICO FORD you will not be disappointed:) More
by Linda Marie Jones
Other Employees Tagged: Tom Flynn, Bernard Jones, Fran Cartafalsa, Neal Bauer, Maria Pacifico, Steven D'Alterio, Christopher Watson, Sean Mellon , Jorge Agosto, Mike Bernick, Dennis Blake, Desmond Bryant, Tito Bryson, Shadi Dandan, Rocky De Gregorio, Bryan DeLong, Anthony Falcone, Larry Ferrill, Charles Freeman, Christian Gainey, nick Gentile, Chad Gilbert, Mike Henkin, Earl Hill, Gary Holmes, Martin Ivanovich, Andrew Knox, Teri Lombardo, Ray Mercado, Terry Morrison, Stanley I Otto Jr, Kerry Pacifico, Gina Puggi-McDevitt, Bob Rauh, Albert Rementer, Bert Rendle, Joe Romano, Paul Rubin, Alexander Saraullo, Joe Simonini, Chris Smith, Dan Staley, Devin Terry, Dave Waz, Georgina Wigand, James Williams
June 28, 2017
From A to Z Pacifico Ford took care of everything, from A to Z, no exceptions in my new car purchase. From the time we contacted them on line, through walking th Pacifico Ford took care of everything, from A to Z, no exceptions in my new car purchase. From the time we contacted them on line, through walking through the door to driving our new car away, we had at least 6 people greet us and check to see what they could do to make sure we were taken care of. More
by Punster610
Other Employees Tagged: Bernard Jones , Larry Ferrill, Mike Henkin, Chris Manogue, Kerry Pacifico, Gina Puggi-McDevitt, Joe Romano, Georgina Wigand
May 09, 2017
Supreme Service My transmission went on my Escape. Couldn't be happier with the service I received! My truck was fixed properly and in a timely manner! My transmission went on my Escape. Couldn't be happier with the service I received! My truck was fixed properly and in a timely manner! More
by Mossberg500
Other Employees Tagged: Sean Mellon
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