Steven Hock | Page 20

From the first inventory inquiry, through sales, delivery, and financing, this dealership maintained consistent high quality customer service and care, with superb efficiency, professionalism, frien delivery, and financing, this dealership maintained consistent high quality customer service and care, with superb efficiency, professionalism, friendliness, and individualized products offerings. Riley Kiernan, Trevin Dayne, Jeff, Mike Dowdy, and Michael Yim were exceptional team players. My experience was informative, relaxed, positive, and thorough. My vehicle was exactly what I searched for, and so far its performance is all as advertised. Thank you Heritage Honda for showing the world what great business practices and excellent customer service looks like! More

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Tim, Steve & Mike Yim were absolutely WONDERFUL. The first time, I didn’t end up with a car, but about a month later, tim emailed me with a video of a car I was interested in! He was so helpful & re The first time, I didn’t end up with a car, but about a month later, tim emailed me with a video of a car I was interested in! He was so helpful & really let me take my time with all the decisions I needed to make. I didn’t feel rushed or taken advantage of. Steve and Mike were very determined and put it a lot of effort to get me financial terms that worked for me. So thankful to have bought my used Honda civic from them!! More

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Joe was helpful and friendly. We are driving off in our new Honda CRV hybrid. We are driving off in our new Honda CRV hybrid. More

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Ed was a delight. I'm so pleased I got to work with him. I was in and out and enjoyed the conversation. Minimal negotiation and I felt like Ed and the team there reall I'm so pleased I got to work with him. I was in and out and enjoyed the conversation. Minimal negotiation and I felt like Ed and the team there really valued my time. What a great buying experience. Thank you. More

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This was our second purchase from Hertitage in Bel Air. Jacque Brown was amazing. He was very knowledgeable about our vehicle. Answered all our questions and was very patient. He stayed after his work sche Jacque Brown was amazing. He was very knowledgeable about our vehicle. Answered all our questions and was very patient. He stayed after his work schedule and we appreciated it. It was the most enjoyable vehicle purchase we have ever experienced. Thank you again Jacque!! More

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HERITAGE HONDA WAS GREAT TO WORK WITH. I HIGHLEY RECOMMEND THEM IF YOU WANT TO BUY A CAR! I HIGHLEY RECOMMEND THEM IF YOU WANT TO BUY A CAR! More

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Joe was very knowledgeable and explained in detail every aspect of the car making me very confident in my purchase. aspect of the car making me very confident in my purchase. More

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We had a great team, Tim, Chris, and Andrew, who walked us through every step. They were very nice and professional and went above and beyond to give us an amazing car buying experience. us through every step. They were very nice and professional and went above and beyond to give us an amazing car buying experience. More

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RICHY is super easy to talk to and understanding. Addresses concerns right away. Ask for Richy Addresses concerns right away. Ask for Richy More

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Tim very friend, great customer service from start to finish. Answered all my questions. Max, Steve excellent service. Highly recommend!!! Good service ! finish. Answered all my questions. Max, Steve excellent service. Highly recommend!!! Good service ! More

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