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Steven Kaufman
Steven Kaufman at BMW of Ramsey
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Steven Kaufman

Client Care Consultant

BMW of Ramsey

985 Route 17 South
Ramsey, NJ 07446

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4.8
7 Reviews

Dealership Experience

6 yrs, 1 mo

Industry Experience

6 yrs, 1 mo

4.8

7 Reviews

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7 Reviews of Steven Kaufman

November 26, 2023

Dealership Rating
Employee Rating

Typical dealership. Add b.s. fees for things u don't need to pay for. But we're very courteous and reasonable when I called them out on things. Also very reasonable in n More

by BLAIRWAG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alfredo Lisciotto , Herbert Allen

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Nov 28, 2023

BMW of Ramsey responded

Hello. We appreciate your feedback and are glad to know that you found our team courteous and reasonable. We strive for transparency in all of our dealings, so it's disappointing to hear that was not the case during your visit. If you have further questions or concerns about this matter, please don't hesitate to reach out directly. Thank you for considering us again in the future! Thank you, Gregg Weinglass - Sales Manager - 551-777-5501

November 26, 2023

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Employee Rating

Trade in values at low end of Kelly Blue book! Vehicle purchased reasonably priced! Transaction experience very fast! More

by BUTLERS10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Bautista, Alfredo Lisciotto

Helpful 1
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Nov 27, 2023

BMW of Ramsey responded

Hi! Thanks for sharing your experience with us at BMW of Ramsey. We're glad to know that you found the transaction process quick and efficient, and we appreciate your feedback on our trade-in values. Safe travels in your new vehicle and we hope to see you again!

November 21, 2023

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Employee Rating

Great customer service when I’m available they were all return your call also will help you through the process from start to finish More

by JWCLEANING8@gmail. Com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Marsiglio, Mark Rosenblatt, Pedro Andrade, Andrew Araque, Veronica Chicas, Nour Ishak, Jorge Bautista, Alfredo Lisciotto, Tyrek Alanos

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Nov 22, 2023

BMW of Ramsey responded

Hi! We're glad to know that you had a great experience with our customer service at BMW of Ramsey. We always strive to be there for our customers from start to finish! Thanks for the review and we hope to see you again!

October 22, 2023

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Employee Rating

They very helpful and thrusting people and taking their time to help me out to deal with the car. More

by BERNIE1067
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcelo Garcia

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Oct 23, 2023

BMW of Ramsey responded

Thank you for leaving us a review and for choosing BMW of Ramsey. Travel safe!

April 29, 2023

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Employee Rating

My experience was excellent. From test drive in to driving away with my new car. More

by NIFCOAB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dardan Sela

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May 02, 2023

BMW of Ramsey responded

Congratulations on your new car! We are happy to have ensured your visit was excellent from beginning to end. For any further automotive needs, please continue to keep our team at BMW of Ramsey in mind.

April 20, 2023

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Employee Rating

Excellent service. Prompt, professional and efficient. Updates were received and time spend in the service location was minimal. Thanks More

by EPALFREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Rosenblatt, Marcelo Garcia

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Apr 28, 2023

BMW of Ramsey responded

Prompt, professional and efficient is what we are here to be! Thank you for using such kind words to describe your experience and our BMW of Ramsey team. We hope to work with you again in the future.

October 25, 2018

Dealership Rating
Employee Rating

Don't you think its a little crazy to pay $105 for bulbs? had one buld out, got appt. the next day, said, let's change both... the other bound to go at any time... 1 hour later (20 minutes for paperwork) go More

by TRADER2158
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tim Gallagher, Pedro Andrade, Veronica Chicas , Brian Blum

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