Steven Lamm | Page 2

This dealership is amazing! They really care about thier customers! Sam Is the best salesperson we have ever had! They really care about thier customers! Sam Is the best salesperson we have ever had! More

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Update: Taken Advantage Of I recently visited Edmond Hyundai for an oil change and worked with the Service Manager, Albert. He informed me that I was early for my service and advised against getting it Hyundai for an oil change and worked with the Service Manager, Albert. He informed me that I was early for my service and advised against getting it done too soon, as I only had four free oil changes remaining. This was a complete shock to me. When I purchased my vehicle, both the Sales Manager, Bryan, and my salesman, Michael, explicitly stated that I would receive free oil changes and engines for the life of the car. I even clarified this at the time of purchase, and they reassured me that Hyundai had an interest in keeping engines at peak performance. Today, I spoke with the current Sales Manager on duty, expecting an acknowledgment of what I was told at the time of sale. Instead, he dismissed my concerns and simply reiterated the current policy and contract terms, rather than addressing the clear misinformation I received. The promise of lifetime free oil changes and engine coverage was a major factor in my decision to purchase this vehicle, especially given the higher monthly payment. Now, I feel misled and taken advantage of. This is not the level of integrity I expect from a dealership, and I cannot in good conscience recommend Edmond Hyundai to others. Original Post: Steven, Brian, and Michael make an amazing trio! Top dollar on trade-in, Special Financing, New 2024 Tucson! I cannot explain how grateful I am for the service Steven, Brian, and Michael provided. Before stopping in Edmond Hyundai, I'd pulled into four other dealerships, walking the lots without anyone stopping to welcome me. I pulled up after the gates had been closed and locked to look at the new 2024 Tucson. Unlike other finance managers, Steven Lamm greeted me at the gates. Even though the dealership was closing, he walked me to the latest 2024s while Brian and Michael finished up with their last customers. All other sales staff had left for the evening, and as Steven learned more about what I was looking for, he guided me back to the main sales offices, where he introduced me to Brian Burton and, shortly after that, Michael Coleman. Brian plainly stated that he would sell me a car that night, and he did just that! Brian helped me find peace of mind by reaching an agreeable price point and finding a vehicle with more features than the ones I had walked onto the lot searching for! Michael Colemen explained all the new features and how they can work into my daily lifestyle. Michael walked me through a no-pressure sales experience unlike any other, and finalized the sale with a beautiful red bow! It was far more than just selling a lady a car. This trio was down-to-earth, honest, and hard-working men helping a lady. They stayed until nearly 11:30 that night, and I still cannot thank them enough for all the help they provided me! I made new friends and also happened to buy a Tucson! The dealership is newly designed, clean, and well-maintained. I will be recommending others! More

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Extremely satisfied with Michael’s service! He was friendly, professional, and answered all my questions. He was friendly, professional, and answered all my questions. More

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Edmond Hyundai was the first stop on our search for a new vehicle. After much discussion about what we actually wanted/needed, Lance J. was very helpful in showing us a few options. We have owned several S vehicle. After much discussion about what we actually wanted/needed, Lance J. was very helpful in showing us a few options. We have owned several Santa Fe models over the years and were fairly set on getting our fifth. We chose the one we liked best and made an offer. The team very quickly made us a reasonable counter offer. But since this was the first dealership we had been to, we decided to take some time and visit a few more to compare. Long story short, we ended up back at Edmond Hyundai. Hands down the best overall dealership, especially when compared to the other four we visited. We ultimately decided on a Palisade, which they had several to choose from, but not the trim pkg that we wanted. So they found one in Nebraska and had it delivered to us a few days later. Even though we chose a lower pkg than the available cars on the lot, we were never pressured to buy more than what we needed/wanted. They made us an offer that we quickly accepted, breezed through financing and was on our way in record time! Easiest/fastest car buying experience we’ve ever had. Everyone we dealt with was very friendly and nice to work with! More

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Very professional. Listened to our wants/needs on the vehicle. No pressure, just knowledgably showed the vehicle. Listened to our wants/needs on the vehicle. No pressure, just knowledgably showed the vehicle. More

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I am a four time purchaser from Edmond Hyundai so that should speak for itself! The environment at Edmond Hyundai/Genesis is above average, you feel it the minute you walk in. Employees are working toge should speak for itself! The environment at Edmond Hyundai/Genesis is above average, you feel it the minute you walk in. Employees are working together, picking up where another left off without hesitation. If there are ANY issues during your time there, the amount of people there to assist is fantastic! The knowledge that each person has about any product on their lot is reassuring - they answer all your questions. The process of negotiating a price is not the nightmare you hear about at other car dealers, it's fair and reasonable. The finance department is low pressure and explains in quick detail what you're signing and what the next steps are. They too are very knowledgeable. When it's time to hand off your new car, your salesperson is waiting to assist you with the key features in your car. Everyone at Edmond Hyundai/Genesis is there to make this a stress free experience and they have always given their best! More

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Great service and not a lot of the gimmicks and pressure when looking at vehicles. Everyone was polite and friendly to our family! when looking at vehicles. Everyone was polite and friendly to our family! More

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Great experience, our salesman was attentive and very thorough in explaining things to us. We will purchase again from them. thorough in explaining things to us. We will purchase again from them. More

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I love my new car! Edmond Hyundai beat two other local dealerships on the price. The agent that I worked with is Noah and he is exceptional. Please give them a try for Edmond Hyundai beat two other local dealerships on the price. The agent that I worked with is Noah and he is exceptional. Please give them a try for your next car buying experience and be sure to ask for Noah. More

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I was greeted by Rajip who showed me the car I was looking for and we took it for a test drive. Rajip was very helpful and thoroughly explained the car features. It was a great experience dealing with looking for and we took it for a test drive. Rajip was very helpful and thoroughly explained the car features. It was a great experience dealing with him and with the sales manager George. They were both very courteous and professional and addressed every question and concern I had. Great people!!! Great Experience!!! More

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