Steven Lander
Steven Lander at Colonial Cadillac

Steven Lander | Page 13

Finance. Director

Colonial Cadillac

201 Cambridge Road
Woburn, MA 01801

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5.0
169 Reviews

Industry Experience

17 yrs, 8 mos

5.0

169 Reviews

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169 Reviews of Steven Lander

April 15, 2023

Dealership Rating
Employee Rating

Very helpful and considerate. Handle all issues professionally. Worked to get the car I wanted. More

by domapprille
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Bradley

April 13, 2023

Dealership Rating
Employee Rating

Awesome experience with all the staff from Colonial, definitely will purchase from them in the future. More

by venetiantans
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

April 07, 2023

Dealership Rating
Employee Rating

Very professional and helpful. I hope and expect to continue throughout my entire lease and to the next. More

by hkhodjat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Rogers

April 01, 2023

Dealership Rating
Employee Rating

This is the most friendly, welcoming dealership I have ever been at. All the salespeople are so helpful. I am a repeat customer More

by CARLA713
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Robinson

Apr 01, 2023

Colonial Cadillac responded

Carla, Thanks so much for the nice review ! We cant wait to see you for service !! Thanks Steve Sousa

April 01, 2023

Dealership Rating
Employee Rating

My car engine seized within 24 hours, Colonial doesn’t help or care to help. Now that my car is at another dealership getting the work done Colonial has checked out on caring about this situation. More

by Colonial sucks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 01, 2023

Colonial Cadillac responded

Hello Shawn, Thank you for taking the time out of your day to leave a review. We always strive for better customer service and are aware of your situation. I know you have spoke with John several times since this happened ( as well as a few minutes ago ) and your car is at another dealership which we have been in touch with- I know John also arranged transportation for you so I beleve the next step is hearing from Diamond Cadillac when the engine will be in. Parts have been an issue for everyone and we are terribly sorry this has happened to you but rest assured, We will be in touch as soon as possible with the where abouts of the engine. Thank you Shawn Respectfully, Steve Sousa 12:13pm Sat 04/01/2023

April 01, 2023

Dealership Rating
Employee Rating

Dennis is great at his job no pressure sale and if you only did low ball my trade we could have made the deal in an hour. More

by Gvailliant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 31, 2023

Dealership Rating
Employee Rating

Very professional and no nonsense pushing me from one person to another. I was greeted when first entering and taken care of throughout the visit. I would highly recommend them to anyone looking for a ne More

by cashmccal
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

March 18, 2023

Dealership Rating
Employee Rating

I want to thank Steve Sousa , Steven Lander and Alex Rogers for making my service visits as seamless as possible. The pick up / drop off service cannot be beat And I couldn’t be happier with the entire More

by Jen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Rogers, Pete Cascio, Denise Leigh, Steve Sousa , Christian Aylward

March 18, 2023

Dealership Rating
Employee Rating

Dave and Steve were great service providers. They had me in and out within a couple hours. Professionalism and honesty at its best. Thanks for the great service More

by Philbg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Robinson

March 10, 2023

Dealership Rating
Employee Rating

Prompt service. Any additional service is explained to got approval as necessary. Kept informed of status More

by Linda B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Rogers, Pete Cascio , Andrew Mackillop

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